Address: | 2947 E Main St, Mesa, AZ 85213, USA |
Phone: | +1 480-324-1120 |
Site: | uhaul.com |
Rating: | 3.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
AP
April Dickson
This store is horrible they messed up my billing and they cant seem to fix it which is such a lie! Its been two months and allegedly no one knows how to solve the problem. I went to the actual store very upset and they gentleman who helped me was very rude and he flipped me off which I do have a picture of him doing. I have been with uhaul for 3 years using the storage service I have never had any issues till now. It seems as if they have new management and they have no idea what they are doing. Its obvious they are only there for a check they dont care about how customers are treated.
CH
chris Fill
***BEWARE STAY AWAY .... Customer service rep Preston is a very dishonest and arrogant , this individual will act as if he can assist you and will in return play your situation as if you as the customer are very stupid , his lack of educating his client in which he is serving to have better knowledge of the services in which the client is paying for is ranked the absolute lowest in the industry. I have been told to follow up with his manager Chris in the AM and will update this review with the end result . AS OF NOW STAY AWAY VERY UN TRUSTWORTHY LOCATION !!!!
XO
Xorro Promotions
Crazy me desided to go to U-haul on the last weekend of the month to pick up some boxes and propane. Boy was it busy! And that is great.Skylor Howe was so nice, he took the time to help me figure out how many boxes I needed for my china and was very helpful. He got the propane tank filled, and appologised for how long everything was taking. Kept a smile on his face even when the computer didnt want to work! thank you so much for everything. This is why we choose to come to this location for our needs! as always Phil and Melinda Worland, Mesa Arizona
BR
Brianna Fears
Spoke with a gentleman at this location on the phone and told me that if I came down before they closed and filled out a contract I could pick the tow dolly up later that evening when I had my truck available to use. Upon arriving we were met with haste and hostility from an employee named Kaylee. Acted as if we were some kind of scam artists looking to sue them off of a claim. Unfamiliar and not confident in either her companys or u-hauls policies. We will be taking our business else where as well as encouraging everyone we know to do so too.
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Scott Cates
This is one of the very few full-service centers around. Theyre not some rinky-dink operation doing business out of a strip mall or dirt lot. They have a lot of trucks and trailers in many sizes. They are professionally managed and Ive usually had positive experiences with the staff here.Their little inside store is also stocked with a decent variety of moving supplies and they sell boxes for the lowest prices Ive found anywhere. Ive rented six motorcycle trailers from them over the past three years with consistent results.
AN
Andrew Slater
Failed to have the truck we reserved two separate times in the same day. We wanted a 20 but ended up with a 17 truck. After pulling teeth with Uhaul management they ended up honoring the $50 guarantee ($100 total) for each mess up. The staff at this location is friendly and professional, but upper management that we never saw face to face was terrible.
SH
Sherri Congrove
Great Experience! I needed my hitch moved up and my trailer needed to be unhooked in order to do that. The great guy working there came out and helped me do all of that and move my hitch up and didnt even charge me a penny. I will definitely go back for in a U-Haul needs in the future!
AL
Al Marle
If you are moving cross-country this place is great. We had no issues with the staff the equipment and the installation of a hitch on our car. We were three days late with the trailer and they didnt charge us any extra. I gave us a free month storage with the whole deal.
CA
Camaron
I recently used their services to move. The staff was helpful, knowledgeable, and humorous. They did a great job of explaining my contact and the process to renting the Uhaul was relatively simple. Id definitely recommend!
JE
Jesus Mendoza
Best U-haul experience I have had. These guys know how to multitask and how to be pro-active when customers are waiting in line. They are also very friendly and honest when they charge. Talk about in and out the door!
JO
John P
Decent compared to the rest of the U-Hauls ive been to in the past. Ive yet to have an issue with this one. Great customer service, even offered a bit of a discount and always have everything you need in stock!
A
Anonymous User
This Uhaul center was great! We were able to rent a dolly to accomodate our move last minute on a holiday weeknd! That dolly saved us a whole bunch and was totally worth it! Thanks U-haul! :)
DA
Dalton Rogers
Be sure to check mileage before you leave becauSe they like to rip u off and say u drove more than u actually did , try and rent from home depot they might be honest
A
Anonymous User
I really thank the wonderous people how they let me rented the truck and car tolly and its amazing how they treat and serve people politely! Thanks again!!!
ER
Eric Snyder
Good service, quick drop off (pickup, not so much). However, it should not cost $100.00 to rent a trailer for the day and drop it off 50 mi away.
CA
cantsleep41
Very fast service.very friendly and knowledgeable. Push a buuton and are right there,then you can pay on the spot. Will alway go here for propane
ST
Steve Fader
We picked up a cargo van and dropped it off next day to move my daughter from Casa Grande to Mesa for $106. Very happy with service.
MI
Michael Riley
Went here to fill some propane tanks, service was good and the guy who helped us was knowledgeable and polite.
CH
Chuck Douglas
Reserved online and didnt have to wait to long for service. Always first choice for rentals.
ED
ED. FORCE, AZ
This is a full-on U-haul center you so you can get all your U-Haul needs there
TE
Teri Hoffmann
They are in a main st & open most days for pick up or drop off of Uhaul.
OS
Oscar Reyesgarcia
Buen servicio
JE
Jessica Aberant
Super friendly staff. Efficient and gets you in and out.
JA
JAMIE ROMINE
A little expensive but they always have what you need
LU
Luis Mendez
Friendly service. Capable strong people working.
DA
David Mullins
They were very helpful, top notch service.
BR
Brian M Gibson
This place is held together by duct tape
AN
Andra Parry
Very nice and helpful people.
LA
Larry Black
Good selection of rentals
RO
Royce Rothlisberger
Fast and easy drop off.
KI
Kill Bill
Quick and easy. Thanks
PT
PT Lamphere III
Best east valley uhaul
CL
Cliff Rosario
Quick and hassle-free
SH
shaunan k
Great people
EN
Enrique Sanchez
Very