Address: | 3467 E Queen Creek Rd, Gilbert, AZ 85297, USA |
Phone: | +1 480-558-1000 |
Site: | cubesmart.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
MI
Michael Stone
I just moved from California to Gilbert and needed a storage unit quickly. We looked at multiple storage facilities and most would not have met my single biggest requirement. Accommodating a pallet jack. When we moved we put everything on pallets and no other air-conditioned facility could get a pallet jack through the door. With the truck arriving, we were under the gun. We got a 10x12 within an hour and were set. Moving headache OVER! Yay! The staff person on duty was friendly, helpful, and knowledgeable. She explained to us how the security system tracks who goes in, who goes out, and makes sure that only that renters unit can be opened without raising an alarm. My wife and daughters feel safe and comfortable using the facility. Great experience CubeSmart. Storage done right.
RA
RAMSON DAVID
Love at first sight, its clean, and simple. The freight elevator with free push carts. Very few places now a days actually deliver on "help making it easier on the consumer" this place does. Everything they offer, is something you look at and say oh....convenient that is going to help me, And the customer service was impeccable, Ive been in customer service and sales all my life. Sandra answered questions I hadnt even asked but had on my mind. She truly gave WOW service.
JA
Jay Smith
Sandra did a wonderful job of making our experience with CubeSmart Self Storage a great one. She was very welcoming, answered all of our questions, and explained everything to us. She was so helpful and professional, you at CubeSmart are very lucky to have someone like Sandra and so are we the customers. It is at Higley and Queen Creek a very clean and nice facility. Thank you
LA
Larry Bond
Can I give a "5.1"? Its tough to top all the other complimentary reviews. Ill simply say the facility is impressive -- and the managers even more so. Victoria gave me a great deal on a unit while making the paperwork quick and easy. She and Sara are very knowledgeable as well as fun to talk with. I look forward to a wonderful experience here!
BR
Brian Pastran
I had driven about 6 hours and was going to get there after closing I called and spoke with Sara. I explained the situation and she kindly accepted to stay a few minutes after. I got there and she welcomed me and explained everything like if it was still during working hours. She was great. The storages are also well maintained and very clean.
JE
Jennifer Henricks
Moving is really a lot of work and no one looks forward to moving. I would say that they made my move much easier and they went out of there way to make sure that we had everything we needed. I have three units there and I would recommend CubeSmart to everyone. They are all friendly and helpful!! Thanks CubeSmart!
DA
darlene graves
Patricia was extremely helpful. Went thru everything with me and made sure I was comfortable with the process. Not a fan of the automated phone system. It was sometimes difficult to get thru when I was trying to set things up. Had a lot of changes with the movers. Patricia was very patient with all the changes.
FO
Foster Melissa
Throughout one week I ended up renting three 10x15 storage units. William, the GM, is awesome. He went out of his way to make sure the units were close together. The facility is gorgeous. No worries of bugs or theft! I stumbled upon this storage facility and it was a real find!
WA
Wayne Van Den Boom
Sara greeted me at the door and took the time to explain what was available. She offered water for both myself and my wife. I was provided a tour of the facility and given an explanation on the security. Sara was extremely pleasant and very professional.
KI
Kimberly McKinney
We didnt realize our payment was not automatic and had lapsed a couple days! Sandra was pleasant and kind and didnt make us feel foolish about it :) We were offered cold water and candies and the problem was resolved quickly and efficiently.
KI
Kim Anderson
he unit was very clean. The building was a great temperature and clean as well. No issues. I reserved online and got 1/2 off the first month which helped with the initial set up fees. Management was informative and friendly.
JO
Jordan R
Good place, but the "free truck rental" they offer is only for customers that have been there under a month. Those longer, more loyal customers have to pay $40 to rent the truck. Doesnt make much sense to me.
BI
Bill Wilson
Super nice and helpful, the lady was all about getting us what we needed and had a smile, and great personality. Got us just what we needed and when we wanted it. Great service, and a nice place.
LO
Lollypop Langley
The staff in Gilbert at Highly/Queen Creek Rd is super friendly, helpful, and professional. The facility is clean and set up well. So thankful we chose this business and location!
AN
Andrew Snyder
A bit expensive, but only compared to non-climate controlled places. The manager is one of the nicest people in the world. And the place is clean and secure.
VA
Val Brummer
I looked into additional storage to empty my garage, and they were very helpful giving me price and information about renting some storage
CL
Claire Cobb
Thank you for the excellent service I received. Sara took excellent care of all my needs and was very pleasant. Thank you Claire Cobb
RA
Ray D
Sandra was incredibly friendly and helped us get everything we needed and wanted. Amazing service, good prices, great establishment.
MA
Mark Williams
These guys are great! Always went above and beyond my expectations to take care of me, and the facilities are awesome too!
JO
Joe Butler
Very attentive personal in the office, I called and got accommodated the same day! Very happy with this business.
JE
Jerry Owens
Friendly, professional & efficient staff. Clear explanations. Very clean facility.
JA
Jay Davis
We do moving jobs here all the time very clean place friendly office people
MI
Michael Persaud
Seamless and the best customer service experience of the new year
RO
Robin Fitch
Professional help, convenient location and reasonable price.
ED
Edward Wolff
Fast, Friendly and informative, what more could you want.
EL
Elizabeth Santoyo
Pricing is good and the staff are friendly and helpful.
RY
Ryan Sornberger
Sandra was very helpful with the bubble wrap!
KE
Kevin Kane
Friendly and easy process to get started.
MA
Mark Themer
Very clean storage facility.
CL
clint davis
Easy to do! Very friendly.