Central Self Storage

Address:	107 N Ellsworth Rd, Mesa, AZ 85207, USA
Phone:	+1 480-984-4036
Site:	centralselfstorage.com
Rating:	3.3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 8AM–4PM 10AM–2PM

Location

Photos 8

Reviews 12

Devon Hickey

GO SOMEWHERE ELSE, ATROCIOUS CUSTOMER SERVICE, DISHONEST BUSINESS PRACTICES So I went in asking about cost to rent a unit, was told there was a deal going on where I can get my storage unit for $35.99/month and the first month free. Great, I got it, moved in same day, finished up the day after. The next day, when Im already moved in, they call me explaining they made a mistake and I need to either pay more a month for my current unit or move allll my stuff into a different unit. This is a mistake on your part and it makes for an awful customer experience when you wont honor a deal that you told a customer. Several calls have been made and I still havent heard back from anyone. Do not take your business to this place, horrible customer service, dishonest business practices. Especially when the price difference is like $18 a month more that what i originally was told, I would not have agreed to this deal, and would not have moved all my stuff in. I hope someone returns my calls and tries to fix this, it shouldnt be hard to quote someone a correct rate, I feel deceived and disrespected.

Chris Scarpitto

We tried to use this facility only to be held up for over 1 hour trying to complete paper work and payment at which time they insisted on cash payment only, after they had successfully charged my Credit card for the NON-REFUNDABLE ADMIN FEE. and REQUIRED INS. because they were unable to process additional CC payments, saying the system was denying the charge a truck rental deposit. What a joke, I know it was there systems that was screwing up, and not my CC. So I left and went down to Signal Butte Storage (U-Haul) where the customer service was excellent and had no problems using the same credit card, was out in less then 30 minutes had a truck and unit rented. I called to complain about my experience with the on-site manager and she said tough you should of had $150 cash, and that she nor the regional manager would refund any admin fees. They should have been more then willing to refund the admin fee for doing nothing more then wasting my time.

Brandy Werkmeister

Worst experience with a business I have ever had. I mailed a payment, but since it was received after and additional fee was applied to the account the manager refused to apply my payment because "it was less then what I owed". When I finally was able to get the payment applied it was put towards fees and notices rather then rent leaving my account still over due. I have called repeatedly just to get no call back or an "Ill look into it" to also have no response back.

Amber Engel

This is the best place to store your stuff it is the cleanest place and the staff is so friendly and manager Jill is the best she has really great customer service we recommend this place to anyone .

Randy Pittaluga

Do not store anything of value with this company. There security is useless! We had a unit broken into with a heavy duty lock. Cameras are useless.

aaron haag

It has nice storage spaces for pretty cheap and has a nice and respectful lady who works there and will give you free water to cool you down.

TheCorbitts

Amazing customer service! A little dusty so definitely cover the things you are storing. Clean and accommodating. A+ rating!

Sedonna Engen

It was a good experience rent a unit the first time around very help full... The second time around no help and very rude

Rachel Woolstenhulme

New asphalt. Great customer service. Robbie is the best!!

Michael Albright

Dont be in there past 9pm or they will lock you in.