Planet Earth Satellite

Location

Photos 1

Reviews 13

Shiloh Sonnet

To anyone that received "The Prescott Saver" booklet for October 2016 I wanted to check out the Planet Earth Satellite advertised on page 4 because they said monthly programing (yes they spelled it wrong in the ad)was said to be $29.99 per month. When I tried to go to their website my virus protection blocked it with 3 different browsers which made me a little worried but I thought I would try calling them. The person who answered did not even give the correct name which I thought was Planet Earth Satellite but he gave something else. For a company that paid money to advertise, not to mention their spelling, I expected someone who could answer my questions. He did not seem to be interested in doing that. He did ask who we had service with currently. He then informed me that they would just set me up with either Direct TV or Dish. When I said I did not want either of them because of the service, or lack there of, after having both of them, he lost interest in talking to me. He would not say anything about the website issue I had ran into. So in my opinion they are not worth even considering(I had already decided this with their website issue but was willing to give them a chance). Just another SCAM business in my view and not worth anyone elses effort to even check out. I just saved you some time. Youre welcome.

Mary Davis

SCAM! I just wanted tv for $15-$20. They said sure they can help me. I ended up with premium channels and a 2 year contract with DirecTV. It was never mentioned that I would be getting a two year contract. I contacted them to cancel and they keep turning the conversation back to the price saying it was in line with what I asked for. The 2 year contract was NOT what I asked for. The installer does not work for Planet Earth Satellite, he is an independent contractor. The installer waited until he was leaving to give me the contract. He gave me the back of it and impatiently waited for me to sign it AFTER the dish was installed. It will cost me $500 to cancel DirectTV. Do not do business with this company. James & Mike at Planet Earth Satellite; Mike at Home Entertainment and Networking Solutions. Dont do business with them unless they FIRST give you all the documents to review.

Ben Talbot

Richard and Bill from Planet Earth Satellite misrepresented themselves from beginning to end. They provided many verbal promises and would not provide written documentation. The results were a nightmare. Richard was a pleasure to deal with until Dish informed him that he would have to pay the $50 install fee for the Hopper 3. He then turned belligerent and nasty. As for Bill, the GM, he was also big on promises and short on delivery. I have texts from him stating that there would not be an activation fee of any kind. The third party installer was excellent! They promised me a $200 American Express Card, I cant wait to see if I will have to fight for it too! If you hate hassles and contention, please dont make the mistake of hiring this company.

Dominic B

This place is a SCAM! Its been a nightmare dealing with them. They dont tell you any of the full details about your service, like the two year contract or that the monthly bill doubles after the first year, or the multiple "one time fees" you have to pay, and good luck getting the $100 gift card they advertise because Ive had to call them for weeks and argue to get the full amount which Im actually still waiting for. Horrible experience from a completely unprofessional and skeezy company!

Oz Lewis

James in Tucson is extremely unprofessional and uncourteous. Do yourself a favor and spend more money to get solid customer and equipment service. James technician walked out of my appointment, leaving my furniture in shambles and my cable outlets stripped. He then didnt apologize and offered to send someone else out two days later - I self-installed Comcast within two hours the same day and will happily pay more money for it. I called the Better Business Bureau.

Anonymous User

Im in California, these guys are in Arizona. Their advertising is sophomoric and downright deceptive. And, judging from their advertising, why would anyone in their right mind trust these people? And if their advertising and bedside manner (I spoke with them) is any indication of their installations and customer service (it is), what protections would California residents have from an obviously deceptive company from Arizona. Shun Planet Earth Satellite

Steph booboo

I call as my dad wanted me to to check it out and this man answers the phone this is so in so can I help you not staying who he works for ;( and I ask is this planet earth satellite ? Uuuya and I said wow not very professional and he said well thats what you get when you ask some thing like that . Glad I read the reviews of this place

re viuew

Be careful they took money but once we found my location wasnt going to give me the angle for the dish they ignored my phone calls for my refund. The salesman lied multiple times that the refund was completed. It took over a month and a poor review to get my money back.

Steve Gross

Horrible experience. They are liars and tell you anything you might wish to hear however, just to make the sale and once the sale is made, they vanish. AVOID this company at all cost! The worst of the worst!

Mimsy Green

Not sure why that guy wrote a negative review because this company is excellent. They delivered the product, the pricing and installed when they said they would. I recommend them highly.

Melissa Ehardt

They were very helpful when it came to getting my Dish TV ordered and installed when my husband and I first moved down here from Chicago!

Jared Torres

Called in and was able to get set up the next day! Saved me money on my bill by bundling tv and internet

james campbell

Great group of guys to get all your home entertainment needs