Address: | 1913 Sherman St, Alameda, CA 94501, USA |
Phone: | +1 510-769-1100 |
Site: | centralselfstorage.com |
Rating: | 3.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 8AM–4PM 10AM–2PM |
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Johanna Ottervanger
Didnt want to give one star.......I was born in this town and I never thought I would be ripped off by the Mgr or her co-workers and I DONT LIE..........my Mother passed February of 2012, I had nothing in there worth $1500 total but had nowhere to put Mothers nor my things, so after >4 yrs later I had to remove storage but that was June 7, 2016, I learned shortly thereafter my Moms antique "pot belly stove" and two fly fishing rods my Grandfather had brought with him from Rotterdam, Holland as a young man. .....were GONE, I called the Mgr, a Christy, as usual she chose to ignore my call, the calls go to a center out of state, I left my message explaining how upset I was but wanted my items BACK........to date I have not heard from her...........if youre very late she assesses stringent late fees, by the 5th of the month (MY SSA ck arrives to help 3rd, I am alone, no car, she always knew this yet she would hit me again on the 10th of each month and it only gets worse. Bad part is I told her how bad my memory is yet she refused to give me an alert........evil, thief of my life who pretends to be the good gal........WORSE PLACE IN ALAMEDA TO HAVE STORAGE, and I am very serious. .....
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Anne Keay Wallace
Look out - over the past 4 years (after being a customer for 10 years) rent has increased over 11% per YEAR! Some on site managers have been great and others not at all helpful. BUT, the increases are absurd (in one case 3 increases in a 6 month period explained as "well we didnt increase your rent previously so now we are catching up, it was an administrative oversight". Buyer beware!
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Joseph Blandon
Have had a storage space here for about 4 years the manager is awsome and shes always had an understanding demeanor. Also thr prices are really good and my stuff has always been safe here nevwr had any weather issues affect my stuff or any type of criminal activity
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richard matthews
After I gave 30 notice after five years and was broken into during that 30 day period. The office staff prevented the police CSI tech from doing her job. Officer also told me they are here often. A fact I did not know. I am a boat captain and travel a lot.
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Melissa Stagnaro
Staff is extremely nice, helpful & a pleasure doing business with. I feel better knowing that my stuff is in a safe & secure place. I would definately recommend them.
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Maria Love
Super helpful staff. Got me in quickly and easy to deal with when I was done with my unit. Great experience would rent from them again for sure
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Douglas Neil Crawford
Very friendly staff and great location (but the can be lots of traffic if you are turning right into the parking lot/entrance). Very clean too.
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mary cunningham
Nice clean place and the office ladies are great. Wish it was open later than 7pm
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Rebecca Gies
I will miss coming to my storage unit here. The staff is absolutely wonderful.
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N. Bryant
Horrible customer service will NEVER use this business again!
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Jayh Bone
Nice place just very high prices
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BERNZ BAYABO
It has dollys and elevator.
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Darold Henderson
Great people