Public Storage

Address:	990 Beck Ave, Fairfield, CA 94533, USA
Phone:	+1 707-344-9077
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 14

Reviews 15

Shanie West

I went to public storage looking for pricing. When I got there there were a few people in the office. Candice was the lady working by the Counter and she acknowledged my presence right away. She was very busy but very helpful, she did not make me feel rushed in any way. They were preparing for an auction at the time I can in and she invited me to stay for the auction. I did because I was curious. I was impressed with the way Candice knew the names of all the auction goers as well as the professions of the former owners of the storage units( which was helpfull to the auction goers. You would think she had eyes behind the back of her head, because she noticed that a renter needed help with something with her unit During the auction. She helprd her and was quickly back at the auction. As a business owner I could see how valuable she was to the company. Her boss was there (he was also very nice with a great sense of humor and he also knew the auction goers by name). You could see they had a great professional relationship, which Im sure helps her be a great Employee. As I was leaving she called me by name and reminded me to call or come by with any questions. I will definitely be renting from this public storage.

Gary Gilmore

I happened to be looking for a $1.00 storage unit. And before that, pretty much was having a bad day.. I located a PUBLIC STORAGE center in Fairfield Ca. On Beck street I explained to the associate, that I was interested in one of the units as advertised on TV. Although there were none abailable, the associate at the desk , seeing that I wasnt having a good day. Proceeded to look up on the computer to help me further. Out of all the things I had been mad about but was steadily saying ,something good has got to come out of this day. And it was, CANDICE , AN ASSOCIATE OF PUBLIC STORAGE, in Fairfield, Ca. Talked to me and assured me that, she understood the situation, and was willing to give me a chance and regroup. Now not only was that exeptional service but it was above and beyond the call of duty. So I just wanted to thank them and her for standing up and honoring a T.V advertisement. That means nothing until you see., for yourself its not just marketing. But undersyanding as well.

Alicia Wuelfing

My name is Alicia and my husband and I went to this public storage in quick a bad mood. We had a horrible spin out on the freeway with a U-Haul trailer which could have very well killed my husband and two dogs in the car. Anyways needless to say we were very emotional and tired from the stressful day. From the second we walked into the door GINA was GREAT!! She was so comforting in asking how we were and finding out it wasnt very good.. she was sweet and so kind. She helped us find the perfect unit for our unique needs and got us an amazing deal. She is such a kind lady and I hope she gets a raise from this because she is a one of a kind person that makes the difference between telling all your friends you had a great experience instead of a bad one. Keep up the awesome work GINA!!

Brenda Pina

Never again will I be coming here again. People be careful with who you leave your stuff with. I was only here 5 months and a whole lot of stuff got stolen. The manager Gina seems a bit suspicious. My stuff was gone but the lock was put back into its place. I would recommend a place with cameras and with people who will help figure out things rather than leaving them alone like nothing happened. Also, make sure that you keep note of the things you store. Thing could go missing without you knowing.

Deana Eden

I was in a bind and due to unforseen circumstances needed to quickly downsize my storage unit. I did not know I could do a transfer from unit to unit to save the admin fees. Gina and Jen both work at Vacaville and Fairfield store knew me as a regular customer. They were able to find a unit for me by communicating with each other. They saved me the cost if having to rent a truck, admin fees by just moving to a unit one row over that had just been vacated. Thanks ladies! You are the best!

Narciso Guzman

Excellent customer service. My family is moving to the area, and our second car broke down halfway up the state on the way here. Despite this stressful period, Gina and Jennifer really helped us out by walking through our options. We could save money switching to another unit for the second month if we need to. Definitely recommend this place.

Michael Wilbert

I have been renting at the property on Beck since Nov 2016. I am very happy with my storage space. The gals in the office are just wonderful and have been so helpful answering all of my questions. Candice and Jackie are doing an amazing job of keeping the property clean and making sure their customers are happy. High Recommended property.

chris lake

The manager, Gina, went above and beyond in helping me get set up with my storage room. I am very appreciative of her excellent customer service, as it made our move from Brooklyn, NY much, much easier! The hours for the self-serve section are pretty convenient too and this location had the best selection of rooms that I could find.

Aiesha Scott

I would recommend anyone who needs a storage to come here. Brittany is very helpful and polite she helped me change all my questions that I ask or need answers to about my storage and its always clean around the facility and it doesnt matter the day or time Brittany is always smiling and cheerful. I been renting here for two years.

Jonathan Caplenas

I just moved to the area recently on business and needed something quick and easy. Brittany opened the office right at 9:30 and had my paperwork processed within ten minutes or so. She was very professional and accommodating. I will definitely use public storage again in the future if needed. Jonathan

Hayden Marlatt

I stopped in today to ask about renting a storage unit. Brittany was there and answered all my questions and helped me pick a storage unit that would be best for my purposes. She has excellent customer service skills and I look forward to doing business with public storage in the future.

Eric Oetjen

The manager, Sharon, is a very friendly and helpful person. The storage unit is very secure. The storage complex is clean and well-run. The only problem I had was with the actual rollup door to the unit I was renting. It was in need of some lubrication to make it easier to raise.

ROD ARADANAS

The facility was clean and well maintained and the staff was prompt, professional, knowledgeable and very friendly. Brittany did an outstanding job setting up the storage unit I needed. The entire process from the tour to finalizing paperwork was a seamless transition. Thank you!

Erika Hipwell

I stopped into public storage to buy some boxes and check out the facilities. Brittany was there and was extremely friendly and helpful with all my questions! The next time my family needs to store anything, Ill be coming here. Exceptional customer service!

Fred Algar

This is a great location with easy access to and from the freeway. Gina was very helpful in determining my storage needs. She even stayed late helping me when I had a problem and was quick to resolve the issue. Excellent customer service.