US Post Office
| Address: | 10001 Camino Media, Bakersfield, CA 93311, USA |
| Phone: | +1 661-665-0243 |
| Site: | usps.com |
| Rating: | 1.8 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–1PM Closed |
Location
Photos 1
Reviews 6
K.
K. M
WORST CUSTOMER SERVICES EVERRR!!! I normally go to the USPS off of Stockdale but because I moved I now use this one. They NEVER answer the phone! One time I called the office on Stockdale to ask them if there was anyone working at this office. Because no one was answering the phone all day!! When they do answer the phone they are so rude, short, and never call you back when they say they will. Today I called to ask about an order that was being delivered to my PO Box same day. I work the rest of the week and get off at 5pm and I work Mon- Saturday the following week so I really wanted to get my order. I was worried that because my PO box is small that I would get a slip and wouldnt be able to get my order for two weeks... Anyway. I call. They lady was short with me but nice enough to write down my tracking number and states she would call me back. 4:50 rolls around and still no call. So I drive there and make it by 4:58. I tried to get in line but one of the employees stood in front of me and demanded that I leave because its 5pm. I told her that I was in before 5 and tried to explain to her that I called in advance and just need to get my package. She cut me off and told me to come back tomorrow. I told her that I wasnt able to come in for two weeks due to work and just needed someone to get my package. She yelled your not going to get any service! That guy is our last customer! Then she proceeded to grab blue tape and run it across my path between me and the line so I couldnt cross it. I was in total shock and completely disgusted by her behavior! I asked to speak to the manager. She told me that no one was going to help me. And told me again to come back tomorrow. I refused to leave. Eventually the manager came out. I told her what happened and she went to find my package. I didnt NOT appreciate the way I was treated at this office! Not a single bad experience at the office on Stockdale. I will NOT return if possible. That lady was a total butthole. I hope they do more lay offs.
LE
Leslie Edwards
Everyone who works inside this post office is really friendly (albeit, somewhat slow) but the mail carriers that serve my neighborhood are completely incompetent. I have had packages marked as delivered but never actually put into my parcel box. Ive gotten completely random mail delivered to me (and my mail has ended up in equally random places). Ive have them put a vacation hold on my mail without my consent (good luck trying to figure out why youre not getting mail in that situation). Ive had packages out for delivery and no further status, not "left a notice," not "delivered," the tacking literally said "status not updated" and I had to track it down myself. My problems are not isolated, I have had problems getting my mail for about a year and I know that I have had more than one mail carrier so its not one bad employee causing my problems. Do you receive tax returns? I didnt thanks to my mail carrier. Do you receive medication through the mail? Id request UPS or FedEx (both have been great in my experience). Are you planning a wedding and need your RSVPs? You might have some unexpected guests. Do you have Amazon Prime 2-day shipping? Well, thatll be 1-week shipping now. If you value your mail at all then I seriously suggest you move outside the area that this post office serves.
JA
Jason Ball
This is the worst post office that I have ever dealt with. I mailed a package to a school on Feb. 17th via Priority 2-3 day service. They attempted delivery on the following Saturday and the school was closed so they updated the tracking information saying that it would be delivered the next business day. No problem. Except that it still wasnt delivered by THURSDAY of the following week. Since this office cant seem to answer their phone, I called the main USPS help line and had THEM reschedule the delivery for Feb. 26th. It is now March 1st and my package has still not been delivered and no one can seem to find it. I finally got a person from this office on the line yesterday when they told me the item appeared to be out with the carrier and they would verify that and call me back. They never called. This morning I tried again, some woman answered, kept cutting me off when I tried to explain why I called and put me on hold for over 5 minutes. Ive now tried calling back a half dozen times with no answer. Unbelievable. The Pony Express would have been faster.
BE
Beatriz Pelayo
Recently moved to the area. It has taken over a month to try to receive our mailbox keys. They give you a number to call, but no one ever answers the phone. Ive called several days at several times and it just rings or is busy. Once I finally got through and addressed my concerns about our mailbox key that weve waited for over a month, they said that theres no listing for my address and would call me back. Never received a call back. Tired of getting no answers or information about our mailbox key. The most annoying part is that when I personally go to the facility I get a different status on our keys "Itll be 2 weeks. We dont have a request order for that address. Youre the third house on the list. We still dont have the keys, itll be another 2 weeks because the person who makes the keys is on vacation and we alternate between 93311 & 93313 mailboxes." Its pathetic.
MA
Matthew Bang
I would give 0 stars if I could. Employees here suck. They talk in such condescending tones as if they actually went to college or found a cure for cancer. They think they’re doing you favors when they really should shut their mouths and do their work with smiles on their faces (especially the old lady at the standalone counter and the old guy with the short hair and glasses). The lines are long because the employees don’t know how to do their jobs and take their sweet time being rude to customers. I hate coming here and speaking to the employees, so I try to avoid them whenever I can. Sometimes I go as far as to drive to the Stockdale Highway location. Avoid this location, even if you have to drive to another city to get what you need. You can thank me later.
AN
Anime Shitposter
JUST WANTED MY PACKAGE. I was sitting down watching some Anime and waiting for my package to arrive. I ordered some really cool Anime figurines and some awesome doujins, but was unable to collect them. My friend comes over and tells me I had a parcel on my front door. It said they came 1 hour ago and missed me. I was near the door the whole time. Seemed pretty fishy, I decided to call the place. I called 9 times. 9 TIMES. Not a single person answered the phone and when I checked the time they closed they had 25 minutes left. Guess they just decided to wait it out. I have to wait another 2 days for my paid express delivery. No Anime figurines, No Hentai, just a man without his figurines and out of shows to watch.