Address: | 23811 Ventura Blvd, Calabasas, CA 91302, USA |
Phone: | +1 747-444-0717 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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marianne ross
I came to Public Storage over two years ago after a garage fire that required a home rennovation (smoke damage). The restoration on my home was supposed to take 3 months . . . 2 years later . . . thank goodness I found Kayrn (sp?)at Public Storage Calabasas. Having a fair amount of my important belongings in PS has necessary during my home repair. Thank goodness for public storage Calabasas. Specifically (besides the staff, Ill address that later) what I like is how clean and well lit the spaces are. How easy it is to park close to the elevator to load and unload my car. ( I love that you can borrow a cart! Saves on trips). I like how I was provided with a code to enter and exit the premises. The keypad even knows my name after I enter and when i exit. ( I like that they keep track of who comes in and out because it makes me feel me and my stuff are physically safe when Im alone loading my stuff at night. I think B4 this fire I would have thought it was a bit extravagant storing my belongings during construction work. But my contractors have been real pigs. Between paint spatter, broken items, lost items, accidentally thrown away items, etc etc AND etc, its been nice to know my things in storage are safe. I dont have to constantly inventory things or keep covering in plastic my things at home. Karyn has been great. She didnt try to upsale me or pressure me in anyway. (Thats really important to me. ) we ended up figuring out the right size and that wasnt my doing! Kayrn helps me whenever I lose my keys, when I forget my gate pin, or listens when I want to complain about my contractor. Shes friendly and very very helpful. Shes local, I even see her the grocery store! Thanks Public Storage Calabasas for a lot less worry! Oh yes, Ive also transfered my retired business files to storage. Im using the additional office space for two part time employees! Thanks Joel for that!
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mark yodowitz
I have been renting storage units for almost 19 years. When I made my initial phone call for information, I spoke with Karyn and Joel. They were extremely helpful. It was a pleasure talking with them on the phone. Because of their knowledge, courtesy the choice was easy to make. I have rented 2 storage units and am extremely satisfied. Everytime I go there its always a great experience. Let me end by saying that Public Storage should be proud to have these 2 wonderful people representing them.
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Stephen Cucci
Well This is the first time Ive written a review, why am I writing one you now you ask..? I had such a great experience with Karen! She was professional, polite, helpful and sincerely a nice person. In todays fast paced world its rare to find someone like Karen willing to help you out and she enjoyed doing it. She called me back exactly when she said she would I would give Public Storage 10 stars if I could Stephen
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Shannon Sigsbury
Karyn was very helpful with answering questions and explaining the contract. She made the process go by quickly, and was very friendly and professional. The property is well taken care of and is gated. The pricing is good here compared to other public storages in the area. The access hours are reasonable 7am to 9pm. I am happy to store my stuff here, they also offer insurance at a reasonable price.
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Vladimir Ermant
Ive had the most amazing experience storing my things here! Karyn is one of the coolest people too! -- She literally ran to find me after I had mentioned I wanted to borrow the keys to the dolly! Sure, its a self-managed storage place, but the customer service here is phenomenal! Love it! :D So happy I found this along my path in life! Highly recommend this anyone who needs storage in the area!
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Limor Mor
This is my second time Im using this location. The main reason I like this location is because of the lovely lady by the name Karyn.!!! She is very very nice. She always very patient with me and thinking out of the box to help me solve my issues regarding my stuff. I really appreciate her attitude and kindness.great service!!! Thank you.
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Nicole Buffett
I worked with Joel and he was so kind and helpful. I am an artist and he not only helped me lug my large and heavy paintings up the elevator but also shared in fun conversation while doing it about abstract art and life! I was thankful to have someone there who was enthusiastic and willing.
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DENNIS Erickson
I came in to get some information on units. Karyn was very helpful and even though she did not have the size I need I will he back. She took down my name and number and said she would call as soon as one become available. Looking foward to working with her in the future.
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Serena Wiley
Needed Storage space after an unexpected death in the family. Joel was very professional and also sensitive to the situation. He got us all setup and made appropriate recommendations for our situation. Excellent location right off the 101, easily accessible in and out.
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Amir Takesh
Karyn and the rest of the team at Public Storage in Calabasas were so kind and helpful. They made a hard time much easier. We cannot thank them enough. Thank you so much PS Calabasas! You have made loyal customers out of us forever. Niki, Holly & Billie
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Russel Myers
Karyn was amazing and extremely accommodating. So helpful. It couldnt have been a better experience. So grateful for the help and extremely impressed by Karyns attitude and willingness to go far beyond exceptional service. Once again thank you KARYN! :)
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Annie Tillman
Karyn was super friendly and helpful - she really went out of her way to help me find the perfect storage unit for my needs. She is extremely knowledgeable and a pleasure to work with. I highly recommend this location for your storage needs.
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Richard Yu
Karyn was very helpful an awesome. Needed a storage in the last minute and she worked out a deal that I couldnt refuse! I would definitely recommend her if you need storage in the last minute to store any belongings.
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Patrick McNulty
Karyn helped us with getting our unit set up and just like everyone else has said she was absolutely fantastic! She made the move in process easy and really helped out with everything that we needed! Thank you!
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Felipe R. Araujo
I went in to get prices and Karyn was great answered all my questions. I am not ready to rent right now but I will defiantly come see her when I am ready. I trust my stuff will be safe and sound here
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Todd Campbell
Dallas and Karen were so good with pricing and recommending what to do when the time came around for future storage! Im so happy how easy they made this for me! May Jesus Bless Their Lovely Hearts!
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carlos ramos
dont know if the lady on the phone had a bad day or just bad attitude. RUDE!, Calling ahead to check out after reservation made online. They had given my confirmed reservation to someone else
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Melissa Marshall
I have had many storage units in the past and this public storage is by far the best experience I have had. Karyn is so helpful and extremely nice. I would recommend this facility to anyone.
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G B
Karyn is so helpful! Even though I was not happy with the unit I was given she is doing everything she can to make it right. Which in my opinion is more important. Great customer service!