Address: | 6600 Topanga Canyon Blvd, Canoga Park, CA 91303, USA |
Phone: | +1 818-710-7606 |
Site: | totalwomanspa.com |
Rating: | 3.2 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 6AM–8PM 6AM–8PM |
KE
Kelly Burnett
To note, this review is about the NEW Woodland Hills location at the Topanga mall, not the old location at the Promenade which would have received a 4 1/2 - 5 star review from me. I am so incredibly disappointed, as are the many other women I spoke to today at the new facility. I couldnt believe my eyes. To get right to the point: There is NO jacuzzi. There is no steam room. There is no stretch room. The parking is terrible. There is no spa-like feel to the gym like the other one had. The new dry sauna comfortably fits up to two people ONLY (I went in today and there were two other women in there - we were all on top of each other and were incredibly uncomfortable. How can you take away such staples in a gym like that? Especially when they were at the past location in the same city and this one is brand new! Im sure I speak on behalf of every woman that attends this gym when saying how incredibly disappointing that is. The gym as a whole feels very cold, masculine and tight. There are hardly any mirrors. They still dont have a good lock in exchange for keys system and they still dont have a good towel system either. Nothing feels open at all. The locker room is ridiculous. Everyone is on top of one another - not spread out like the last location. What happened to the spa-like feel that Total Woman is supposed to offer? The only reason this review got a second star was because of the always great service I receive. All the woman that work there are incredibly friendly and all smiles when you enter. Im not sure what the purpose of moving to this location was but if their goal was to gain more clientele I can tell you right now its done the opposite. IF I stay with this gym I will be sure to go to the other locations. I cant believe the rates went up to $45 because of the new location. That just seems like a slap in the face. You take away almost all the important staples in the gym and then you want us to pay more? Again, just so incredibly disappointing.
PA
Pam Pentland
As with many members, I was hoping for a new and improved gym. Unfortunately that was not the case. I used to love all the classes, especially step and pump, cardio, and body blast. The workout room in the new gym is much smaller and has two large pillars in the middle of the room. Super crowded and hot! The AC still doesnt work, so we have to depend on the fans to cool down the crowded room. The equipment closet is also narrow and it is difficult to retrieve or put away mats, steps, and risers. It seems this gym is plagued with problems. This past week the roof was leaking - more like a waterfall, and the giant puddle soon seeped into the classroom, so we had to lay out towels to keep from slipping. I am hoping they will soon get the "bugs" out, but they have so much to overcome, I have my doubts. I gave it two stars because I am usually a positive person, and I still LOVE the instructors, Sivan, Laura, Judy, and Pam. You dont even want to know what they pay them per class! It is disgraceful, and the good instructors obviously teach for charity. :-)
AD
aditi saksena
I have no complain regarding the Gym facilities, but the spa is useless. They are saying that it is full body massage but could not do a full body, its just back massage and a little oiling on legs and hands. Definitely not worth $87. Also the worst experience I had with the sales team. I have enrolled in Gym + Spa package and they told me that there is no contract. After a spa experience when I asked them to downgrade for Gym only as I didnt like the spa, they told me that minimum 4 months of spa membership is REQUIRED or else u can cancel your membership. It is horrible. The worst ever policy for any Gym. If you spa is not worthy try to improve it instead of compelling customers to go there. It is the Gym where I would NEVER like to go again. If u r planning to join it make sure to ask all the questions and get details before enrolling, there are so many hidden things which sales persons would not tell u. BE AWARE OF SALES TEAM.
SU
Susan Moore
I went here last weekend for the very first time and I will NEVER go here again!!! I gave two stars because the Massage Therapist was good, but the staff and and the rest of my experience was Horrible!! They didnt explain their services properly to me, or where to go and what to do. It wasnt a relaxing experience going in-- it was stressful and confusing!! They even took me in 10-min late leaving me to wonder while I waited in their waiting room if I was in the wrong place! Then, to add insult to injury, I paid in cash and didnt get a receipt and now a week later they are harassing me with phone calls saying I didnt pay--- I think the gal there pocketed my money!!!
EL
Elizabeth Dominguez
I called and reserved a spot for my 2 year old with daycare. Called and told them I was running about 10 minutes late and they said it was fine to just bring him in . I get there and they said they couldnt take him because daycare was full. I dont know what kind of mix-up they had but I really dont care. It isnt my fault neither my sons. They asked if I wanted to wait until someone took their kid out. really? Waiting around with a toddler? And do they think I dont have things to do? They need to get their act together. Waste of time.
A
Anonymous User
If any of your workout includes floor space, this gym is useless. Also, a trainer named Marcelle Angelo trained me and a friend and she was horrible. Was unwilling to listen to us and what are bodies were able to handle. Ive been in more pain than before, ever since my training session with her. The Manager is very nice, Gina, but could have compensated me and my friend more than she did when we presented our problem. Still going to try the classes. They look fun.
PA
Pam Mason
The classes at this gym are fantastic ! My favorite instructor is Pam . She is there to motivate you , encourage , and strengthen you . I usually catch her class Sundays at 10:30 then take the yoga class right after . The yoga class instructor is named Devin . Devin is a great teacher as well ! Devin used to teach Tai chi on Friday mornings . I wish they would bring that back .... please bring that class back !!!
A
Anonymous User
This gym facility is one of a kind. I have never felt more comfortable in an exercise institution. Not only is the front desk girl VERY welcoming, the gym is so CLEAN! I highly recommend this gym to anyone that prioritizes their health! I used to go to spectrum, but I began to feel very uneasy working out with men overtaking the machines and staring at me
A
Anonymous User
I love the fact that its an all woman gym. The spa is clean and amazing very relaxing. I used to go to LA Fitness and i hated going there everytime because i felt like it was so dirty. And now this gym its like night and day it is so much easier to exercise and the spa that they have is wonderful. LOVE IT!!!