Chico Computer Clinic

1450 Mangrove Ave #140, Chico, CA 95926, USA

Address:	1450 Mangrove Ave #140, Chico, CA 95926, USA
Phone:	+1 530-636-1337
Site:	chicocomputerclinic.com
Rating:	4.4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed

Location

Photos 6

Reviews 9

Travis Sahr

The service industry when computers are involved is full of abyssal rifts and craggy mountain ranges. Most jobs that the "Nerds" and "Geeks" undertake charge a minimum of over $100 easy, hands down. Then there is usually more charges before the job is done. I used "Nerds" once, cost me over $200. The job was done well and in an "ok" time frame (over a week and a half), but the cost was too much. Same job done by Chico Computer Clinic would have been in the $75 dollar range and back to me in prob less than a few days. I have had Kyle at Chico Computer Clinic work on 3 separate machines, all desk tops. He managed to clean them all up and back in working order. When one machine started having issues again, he had me bring it back and refused to charge me for his time even thou I believe the issue was not with his service, but a hardware issue on my end. I used an RMA for the bad piece of hardware and had them mail it express. Kyle got right on it and got me back up and running in record time... faster than any "Nerd" has. And even thou the hardware was the issue, he still refused to take my money. I still gave him a substantial tip that President Grant would approve of. :-) Good service is hard to come by in my opinion and worth keeping around. All in all, 5 stars is the bare minimum that Kyle has earned from this 3 time satisfied customer, more stars are here if he wants them. I have two machines I am bringing back to him for a reformat and SSD install and the the other machine needs some serious trouble shooting, but I have confidence in Kyle and his know how. Travis S Sahr.

Silence Do Good

Took two computers in, drop off went smooth, gentleman was very nice. He told me it would be a couple of days. Well I dropped this off on a Thursday, didnt hear back through Tuesday, and took it upon myself to call. Well after waiting longer than promised, and I had to call myself, I find out he didnt do anything to one of them just said "its an inexpensive computer", okay fine. Then the second computer, he explained that a USB port was broken as well as my disk drive. I was well aware they were broken and asked only to have him repair SOFTWARE issues when I brought it in. I understand it is business and he is trying to up-sell, that is great, I encourage profit in business. However, when I declined his offer, he very condescendingly told me "oh ok well im just gonna give it back to your partially broken, but I guess if youre okay with that!" Like im an idiot for using a broken computer...sorry sir external disk Saying all of this while laughing didnt sit right with me, and I told him ill just take them somewhere else to be fixed, which he handled maturely. He didnt even ask why I didnt want to do business, probably a good idea on his part.

Emily H

Outstanding customer service. Chico Computer Clinic truly goes above and beyond the call of duty. Let me just start by saying that the owner, Kyle, is not only incredibly knowledgable and passionate, but he also seems to genuinely care about his clients. I reached out to Kyle about a custom built gaming PC via email and the amount of time he spent talking me through it, picking out the perfect parts, and answering my (many) questions was incredible. Plus, the fee for the build was unbelievably competitive. Furthermore, he met me after store hours to accommodate my busy work schedule, completed the build for me, and I took it home the SAME NIGHT. I honestly can not say enough nice things about this place. I would recommend them to anyone and I know for a fact that I wont even think of taking my electronics elsewhere.

Miranda Silliman

Ive never met such quality, hardworking gentlemen in my life. Jeremy regularly stays over to take customer service calls and Kyle (owner) stays up all hours of the night fixing computers to ensure all devices are returned in a timely manner to customers. The proof is in his store presence during late night hours when you might just sneak a peak at his work fixing water damaged motherboards (very labor intensive and specialized work) or retrieving precious family photos from crashed hard drives. While Im certain his wife and two new babies at home miss him, nobody can deny that Kyle ALWAYS puts his customers first. His dedication to quick turn around time and his customers satisfaction are simply unmatched.

Willy Martinez Jr

This Clinic by far has the best service, speed and price that exists in Chico. In the past 5 years I had taken computers to other (will not name) computer shops and there is not one that compares to this one. Ive had to pay $180 for a stupid virus removal that only cost me $79 at Chico Computer Clinic. My recent computer caught a huge virus which wiped out my operating system and all my files and within 24 hours I had that same computer back on my desk with an "upgrade" and much faster than before. I forgot what the owners name is but he is very courteous, respectful, understanding, and very professional. I definitely vouch for his business and will keep taking my computers in here from now on.

Yvonne Thompson

Not very good customer service in my opinion. They were supposed to cleanup my computer and remove any virus. I picked it up and discovered my CD drive would not operate. I called them at 6:05 pm.(after I discovered it would not open) I spoke to Jeremy, he said the drive is probably disconnected. He denied opening the computer. He went on to say open it up and reconnect it. He then said I could bring it in and he would reconnect it.He offered me Saturday at 12 when they opened. I felt this was very poor customer service and he lied to me about opening the computer. I would not trust this company. I reconnected the drive myself and the inside was full of dust.

Tyler Church

About a month ago I had them fix my Macbook Air that I spilled beer on. This was the only place in town that would attempt to repair my computer without just replacing a bunch of parts off the bat. They said they clean the liquid and repair any damage under a microscope. Cool stuff! I was amazed when I got a call a few days later saying my macbook was back to working order. Very awesome stuff. He send me photos of the liquid damage and it was gnarly looking up close. Really cool dudes. If you spill anything on your computer dont put it in rice like I did for a few days, take it to these guys RIGHT AWAY.

Emily Gallo

I brought my MacBook Air in because I had been hacked on Google Chrome and the only way I could get out of it was to shut down my computer. They told me it would cost $75 and would take three days. I didnt want to leave it for three days so said I would have to think about a time when I could leave it. I remembered passing an iphone Apple repair shop a few blocks away on Mangrove so I decided to stop in there. They fixed my computer in 30 seconds and didnt charge me anything! Need I say more? The Computer Clinic was basically going to rip me off!

D.W

In a series of unfortunate events I dropped and cracked the screen of my iPad air 2 a few months after I received it as a gift. I considered it a lost until my co-worker referred me to Computer Clinic. So, I did my research and noticed they had pretty good reviews. There were other places that charged cheaper but I wanted to go with my gut instinct and the recommendation. The service was great and they seemed professional and knowledgeable about the repair, which put me at ease. I have to say I am very pleased with the repair.