Address: | 5696 Stevens Creek Blvd, Cupertino, CA 95014, USA |
Phone: | +1 408-876-7716 |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4PM Closed |
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Chintu Parikh
I had very poor experience today with Dai. Im not a new customer, Ive been bringing our cars to Dai for a couple of years now. Here is what happened (see my screenshots for the evidence): A while ago Dai told me that my wifes Sienna needed replacement of the AC compressor since the car was making weird noise when the AC got turned on. He asked me to buy the part from Amazon and then a schedule an appointment. So I bought the compressor and when it arrived last week, I called him on Thursday to see if I could bring it in. He said the work would take whole day so I should bring it on a slow day like Wednesdays. Today morning at 8:40 I texted him; he said come on in now. So I show up. Their is a car outside his garage blocking me and Dai is filling air in the tires of the car so I wait in the driveway to park. Meanwhile, another car pulls behind me and the driver parks his car. Finally I park my car and wait for my turn. The guy in the car behind me is also waiting. So I mention politely, that my turn is next turn is next and he agrees. When my turns come, Dai ignores me and goes to the customer who came after me to see his car. So I told Dai, I was before him and he says the other customer was first. I said that is not clearly the case and even the other customer says it is ok. I also told Dai, I texted him before coming over, he rudely says it doesnt matter. So naturally Im pissed and I drive way. I text him afterwards that I am angry how he treated me and he replies go to the dealership instead of saying sorry. What a rude and inconsiderate person . He knows their is a demand for his work so he doesnt care how he treats his customers. Stay away from this place...
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Jamie Isbell
I have taken a few cars into this shop. the mechanic is excellent and the customer service is exceptional. He is so reliable. thank God! he has helped out in emergency situations on a few occasions.
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Nam Vuong
Best service in town, keep going
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Ruth Anaya
Honest guy and great service!
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Jon Monroe
Awesome and honest service
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Jugu Dannie Sundar
quick oil change!
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Jack Mehoff
Just awful