Address: | 915 Bidwell St, Folsom, CA 95630, USA |
Phone: | +1 916-985-3455 |
Site: | folsomautocenter.com |
Rating: | 4.6 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Pete Fife
Good people, but I disagree with a business practice: Diagnostics fee not applied to fixing the issue. If they diagnose a issue and say $400 to fix. They dont apply the fee towards the fix. If its $100 to diagnose and $400 for fix, youre out $500, not $300. Also last time I was there I had to have my radiator change. (story above) They put a new one in, 3 months that radiator busted. They took care of the issue no cost to me! cool (and apparently put in a better one worth $75 more). What I dont understand they said the first one they put in was a crappy radiator and should of never been put in. In my head than Im thinking, why the heck did you put it in? One conversation I think they said it slipped by them... whatever... People are nice but Im looking else where.
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John Chavez
I have a 2001 BMW 330ci and had a tire noise in the rear and they called me back and confirmed it was my rear wheel bearing, the previous owner of my car bent the right rear rim which caused the bearing to make a slight noise. I had them replace both rear bearings and I had my rim fixed at a wheel shop in Sacramento. Prompt service, Scott and Phil know what they are talking about. It also helped that they are bilingual bc I need to practice my spanish. Thanks again
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Lyle Wagner
Took a truck in to get a pre purchase inspection, the guys got the truck into the shop and onto a lift within two hours of me calling and they quickly discovered deal breaking issues. Everything was smoothe and professional from the beginning, I was even given a significant discount for the fact that they did their job so quickly. Could not have gone better. From now on all of my vehicles will come here for any and all issues. Customer for life
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Therese Whitten
I have been going here sence I was just a teen. I have always received excelent service and it has always been quality. I appreciate the honisty I get when I go here. I am a women and not many Auto center will be honist with a women. I have always felt safe in knowing they are going to treat me right and my problem will be fixed. They always are fare and do grate work. I will continue to come to have my auto problems fixed here.
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Cinde McNabb
A Big thank you to Scott and the excellent staff at Folsom Auto Center for solving several problems in my car in one day, including check engine light with multiple codes and engine running rough, which had been progressively getting worse. Problem identified, new part, expert fine tuning and now it is running like new. They also provided shuttle service so I could pick up my car. First rate service and repairs!
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Joshua Acevedo
I went here after looking for a smog service. I think this location deserves 5 stars for being expedient and knowledgeable. I was explained in a way so that I could understand and I was not pressured to buy any service; in fact I was told to wait and save some money on a certain oil leak and that was important to me. This shop focused on safety and not unnecessary and/or costly repairs.
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Mahbub Zaman
How could you not give five star if the service is provided for free! I had to change the headlights of my bmw x3 and they did it for free! Absolutely amazing people. I had my car under warranty up until recently so didnt need to go to mechanics. But in future if I do, I will definitely go with them. (FYI - other places quoted the same job for $100-200). You made my day. Keep it up!
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Kirk Pierce
Went in today to because the headlights on my pickup were not working. Ron asked if I could wait while he looked into it. He then had two replacement bulbs delivered in about 10 minutes, installed them for free (no labor charge!) and all I had to pay for was the light bulbs. Yes, I will be back for ANYTHING that my car may need. Highly recommend this shop. Thanks, Ron.
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Debra Davis
Since 2010 I have brought my Jeep here for any repairs or maintaince. I WILL not take my Jeep anywhere else. I feel blessed to have the professional, trustworthy and excellant service provided by everyone at Folsom Auto Center! And yes I highly recommend at every opportunity. Thank you guys for giving me peace of mind!!
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Ghor khodiyu
Great Experience...Honest and knowledgeable guys ..Never knew about this place until my car keep failing smog test at other places and the reason they gave did not make any sense... Finally went to this place ..this guy (Alex) explained to me and fixed it without any additional cost and finally my car passed smog..
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StingM C
This place is my go to place anytime I have problems with my cars, Scott & Ron are the best!, they not only treat their clients with utmost respect but they will go out of their way to help. And for that, I will stick by their side for as long as I live around the Sacramento area.
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Russell Nowotenski
Always the best service from them. Very thorough technicians and the best prices that I have been able to find. I have always done my own work on my car because I dont trust shops to work on it, but I happily take it to this shop.
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Akul Kudari
This place is great, the guys that work there are pretty cool. Ron ( the owner) Is actually a really cool guy and Alex is really nice. The best part is that its a family owned. These guys are doing a great job for their community
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Joshua Hart
Really friendly staff and honest service, will definitely bring my cars back here if they have any issues. I had my car towed here because of the good reviews and I agree that theyre well deserved.
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Jeff Irving
No hassle smog certification with friendly, knowledgeable staff and mechanics. I was in and out within the hour as a walk-in on a Wednesday.
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Bruce Azzarito
Always go to FAC for parts on my DIY projects. They always great advice and great prices on all the parts I ever need.
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T Brown
We have been bringing our ford explorer here for over 2 years. They have provided great sevice at reasonable prices.
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Kala Bray
Great, honest repair! Wouldnt trust anyone else with my vehicles.
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ingo sietas
Great Service! Fast and professional. I will be back.
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Linda Clark
Scott makes you smile and his heart is made of Gold.
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Robert Balentine
Very helpful and friendly staff.
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Anonymous User
Dont trust quotes over the phone
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J Frese
Fair and honest