Address: | 13473 E Foothill Blvd, Fontana, CA 92335, USA |
Phone: | +1 909-899-1784 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Vic Wuelfing
Wow!!! The Grizzly Bear Roars alright. And when he does, the experience of renting a storage space for the first time is AWESOME! Steven took such great care of my wife and I. I believe he went above and beyond his job requirements to make us as confident and comfortable with our decision. He road us around the facility and showed us what was available, the pricing and the dos and donts of moving in and out and dumpster usage. It was a fantastic experience. Thanks to Steven, we realized the unit size we had in mind was way too small for our needs. He showed us with his experience what we actually needed and man was he right! We have filled the unit to the brim. He even took the time to give us tips on how to utilize the entire space to take advantage of the whole unit. He was more of a friend to us than a storage space manager! We are recommending his facility to everyone we know with need of "Extra Storage Space"! Thanks so much Steven. We could not have done it without you. You are a real asset to your company and they should be darn glad to have you. We even told your regional manager, Jim Davis, that the Grizzly bear does roar!!!! My wife, Diane thinks hes more of a "Teddy Bear" though! Again, thanks Steven, you rock dude! Vic and Diane Wuelfing
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Chris Johnson
I had the pleasure of meeting and getting to know Stephen and Stephanie during the 4 & 1/2 months I rented a large storage unit at their facility. Their professionalism and courtesy was excellent. I noticed that they were diligent in keeping the grounds looking good and making sure that the storage units were in good condition. I really appreciated that the 1st month was free, as per their offer, and that, and their location were instrumental in my choosing their storage facility. Extra Space Storage should be proud that they have such a good couple of employees of this caliber that represent them at this location. If I ever need a storage unit again I will definitely return to their location.
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Douglas Welsh
The Manager, Mr. Stephen Bates is impeccable.....in every way. Excellent service; Stephen helped explain everything......very patient, professional and kind. He knows the storage business inside and out. In addition, his facility is spotless! The whole property looks super clean and tidy. And yes, the security system is flawless. All perimeter walls have barb wire all entries have cameras. The neighborhood is clean as well. I give Mr. Bates 5 stars in all areas of service, management, cleanliness and security. Simply the best customer experience ive had.
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Vanessa K
Came to this location after being to a few other storage places and as soon as I walked in Don (Donald) was there to greet me with a smile and very friendly vibe. He explained everything upfront no hidden fees! He worked with my limitied time frame and understood my situation! He personally walked outside with me and showed me what I needed to know. I definitely will recommend coming to this storage place best prices I found and I went to ALOT!!! Ask for Donald!
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Eric Caccavari
When I first met Stephen(MGR.) it was like talking to an old friend. He was very informative and showed me around the facility to find the best possible storage unit to fit my needs. Well suffice to say, I found an unbelievable spot , I will keep it a secret so nobody will ask for my autograph. LOL>:) Also, this is very close to I-10 and several other places that I shop at, which allows me to take care of several errands within a close proximity of one another.
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Ronnie Fulgham
I had called many storage facilities and I had been confused by which storage facility to chose. I was given a very competitive quote and right away reserved just for me in a follow up email. The facility at Extra Storage was super clean and organized. Don was extremely detailed, professional and patient will all my question. Steve was amazing with his quick responses about the storage facility. Im very confident to recommend anyone to Extra Space Storage.
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Amanda Munoz
Absolutely wonderful. Don was amazing, he was outside to greet me knowing i was coming from the airport after flying cross country for my move. I am currently injured and on crutches and he went above and beyond to make showing me the units easy. Friendly and helpful. So far the only part on my move thats gone right. Absolute bright spot. Would reccomend to all friends and family! ... can i give a 6th star?!?! Thank you Don and Extra Space Storage
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Skull Head
I ended up here sort of by accident but not only were their prices better than everyone elses but Stephen the manager really makes this place what it is. Hes always super helpful and remembers me by name which is awesome. Every time I go (which is often) the grounds are immaculate. Automatic bill pay just couldnt be easier. I just cant say enough about what a great experience Ive had with this place.
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Lindsey Licari
I have had to use the facility twice, unfortunately due to my sons illness. In these times, financially everything is hard, and companies can be very unhuman, Steven has gone out of his way to accommodate me and my family. We received free first months move in and my niece got a referral credit. I would definitely refer this location, the people here resale care and I can trust them with my things!
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Eugene Clayton
I was extremely pleased with the professional treatment that I received from Extra Space Storage. While going through a separation as well as relocating to the city of Rancho Cucamonga Ca, Mr. Stephen Banks provided me with awesome customer service, an affordable / clean unit, and with the first month free. I would highly recommend Extra Space Storage to all my friends and family God Bless.
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Mary Franco
I have had such a great EXPERIENCE at Extra Storage Space Steven has been so helpful in finding me the Storage I needed I was so unhappy at my last storage Steven and Dan went out of th there way to help find the correct size for storage needs I recommend him to all my residents since its so close and affordable THANK YOU GUYS..
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Eric Girod
Stephen "King Kong" Bates has been a pleasure to work with. Not only is he thorough and "gets it done", but once you get past all the formalities, he has a great personable side to him that adds an excellent touch. Every time I need to go to my storage unit, I always make it a point to stop by and say hello to "King Kong". Keep up the good work Stephen!
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Mark Marroquin
I was very happy with Extra storage! Cleanliness, access, and management! I once put my lock on incorrectly and they noticed..and called me immediately. When it came time to move out they were very accommodating and good about prorating my cost. Thank you Stephen and Extra Storage. If I need storage in the future I will definitely use you again..
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Bernardo Marcos
Excellent service at the above Extra Space Storage. Mr. Stephen Banks is very professional, courteous, and patient. He accommodates all my questions. Stephanie is a great co-partner. The prices are competitive. Very clean facility. "Will it play in Peoria?" I certainly believe it does. Keep up the good work, Steph. Bernardo
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Victor Camacho
Storing your extra furniture and keeping it safe is exactly what they do. On the corner of Cottonwood and Foothill Blvd, these guys have superb customer service and more-than-adequate means of security. Knowing my belongings are safe is a big deal and helps me sleep at night. You guys are awesome!!:) Two thumbs up!