Public Storage

Address:	2525 Whipple Rd, Hayward, CA 94544, USA
Phone:	+1 510-404-8357
Site:	publicstorage.com
Rating:	5
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 20

Reviews 19

Omer Islamyar

I have a storage unit in this location for tow years now and will continue for the time Im around east bay the best place to get a storage I have checked many others but like this one coz its very clean The staff specially Liz property manager is very friendly and professional, I cannot remmeber one time I have gone into the office and was not greeted with a smile and kindness. She take the time to answer any questions I have and will follow up to make sure my needs were met. The property is always clean and accessible They need more then five stars I would say ....

Benjamin Salazar

My experience with the public storage off of Whipple was great! I had come in for supplies for my last minute move. I was a little stressed since it was last minute and I didnt have much help. Liz was the girl working and was very helpful and patient. She helped me get everything I needed and even gave me tips on packing so I made it easier on myself. She definitely made a routine task an easy and great experience. If Im ever in need of storage Ill definitely go back to them. Their employees really take care of you. Thanks again

John V Silva Jr

I have been renting 8 storage units at this location for several years to provide both for personal storage needs and for the needs of my businesses. Liz, the site manager, and Jose, the district manager, have always been there for me to accommodate my special needs and often make special efforts on my behalf. By locating here, I can always be sure my belongings are kept secure, clean, and not too hot or cold -- giving me great peace of mind. Thanks Liz and staff for all you do!

Diana Gonzalez

I go the City Sports gym a block away from here and after a workout I needed to pick up some boxes, I knew this public storage was just minutes away so I went in. I really like that it is located so close to the freeway, and the young lady that helped me was really nice an attentive (considering picking out box sizes isnt too hard) she showed she cared enough to offer her help. I recommend this location specifically, very helpful staff.

Rose Martine

Liz was an amazing person to work with. Although i had only been in the office a few times during my 1yr + renting she remembered who i was. Her friendly and professional demeanor is such a breath of fresh air to the customer service industry. I really enjoyed every interaction i had with her and will definitely rent from this Public Storage again if the need ever arose. Thank you again Liz for all your hard work!

brian galli

My wife and I had a great experience working with liz. We had never used a storage unit before and were unsure what size we would need. Liz did a great job of showing us all of the options and making sure we made an informed choice. We have now been renting for a few months here and couldnt be happier with our choice, as well as the level of service we receive each time we are there from liz and her staff.

Teri Charles

Liz is the greatest!! She took the time to help me explore which storage rental spaces and moving supplies would best fit my needs. She even stayed over to ensure my paperwork was completed and helped me carry my moving supplies to the car. Oh, did I mention Liz loaded my tape dispensers and gave me a "crash course" on their use?? Big Hugz to you Liz A+++ for customer service!!

Krystal Nelson

I am planning on moving soon so I came in to look at a unit and I was assisted by a worker named Dana. She was nice and very helpful, She was able to answer all my questions and provided with some very important information. She also had a great since of humor, and presented the unit very well.. Because of her I will be choosing this public storage.

Adrienne Johnson

I received EXCELLENT customer service at this location. Maya was very sweet and helpful and knew what she was talking about. She had an answer to every question I asked and boy did I have a lot. I look forward to moving my things into this location and I definitely will be referring this location to all my friends and family. Thanks MAYA!!!

carolina vasquez

The property is always clean at this facility, the facility staff is always helpful and attentive. Im looking forward to renting a storage unit from this location, as I just moved from Kansas to the Bay Area. The manager Liz was extremely helpful and knowledgeable of services and fees. Definitely will be a renter after we settle in.

Abby B

I came into this store today and it was by far the best experience ever! I was helped by Liz and she did everything she could to make everything go as smooth as possible. She answered every question with such efficiency it was amazing. I will without a doubt keep my belongings here and not have to worry about anything. Thanks Liz!

Tommy Tomahawk

Had a great experience at Public Storage. Lizbeth was very nice and helpful. I initially wanted a big storage but she advised I take the smaller one since I didnt have that much stuff and she was right. My stuff fit in there perfectly. Surprisingly, the prices here are actually lower than the other storage places in the area.

Shauna Hill

The customer service here is awesome! They are more than willing to go out of their way to help you out and understand that people are people and not machines. I have rented here multiple times just for the customer and personalized service. Lizbeth and Nadine immediately greet you as you walk in and make you feel welcome.

Maria Sanchez

I came here to buy some boxes and the girls were very helpful ,especially Lizbeth she welcomed me with a smile and her personality was outstanding.I am definitely coming back and I appreciated the customer service here ; Lizbeth was very helpful throughout my shopping and its the person to go to! Excellent service.

Denny Chen

A newer and nicer facility with climate controlled units and friendly staff, especially Liz, the on-site manager, who has been enthusiastic & helpful on our needs. I also learned about the convenient payment options which come with bonus of the possibility to win $1,000 or $500 thru monthly lucky draw!

Felisha Valenzuela

My experience here was GREAT! I got the wonderful pleasure of working with Lizbeth! She had amazing customer service and knowledge of her job and the facility. Thank you Public Storage and Lizbeth for the great experience. In the future i will highly recommend my family/friends to use this location.

Ron rodriguez

ive been renting with liz for over a year and I just wanted to make a review. I came in for some help today and was greeted by liz and felicia. they were both very helpful and sweet. I recommend this facility to anyone looking for great customer service! thanks liz and felicia you guys are awesome!

Anita Than

My experience at public storage was excellent, chantra greeted me once I walk in and made me feel very welcomed. She was very helpful and helped me answer all of the questions I had in regards to the storage rental agreements and offers. I would definitely refer this place to family and friends.

Carmalita M Kemayo

Great customer service through the 800 number; great customer service at the location. Liz was very informative, helpful, and friendly. And the unit was just what I needed for just the right amount of time at a great price. Will definitely use Public Storage again next time I have a big move.