Address: | 10833 S Prairie Ave, Inglewood, CA 90303, USA |
Phone: | +1 424-266-7790 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
EA
Earnest Washington
I have no issues with the front office personal. Location getting in and out can be a problem with the traffic and the narrow drive way, entering the storage. You can enter easily traveling west and exit easily if youre traveling west. My issue is with the rental increases. I rented one of the larger unit to place my in-laws belongings in and within six months they increased the rent by $50.00 and then six months later they increased the rent another $50.00. That was an additional $100.00 in the first year. Since I lived out of state now, I didnt know if this increase was because I was out of town and they were taking advantage of that. I went from $250.00 to $350.00 in one year. So I did the next best thing, I flew out to Los Angeles and took everything out of that storage and shipped it out of state. It cost me four months of storage rent to ship all the stuff out of state. the storage in Georgia cost $75.00 a month for the same space.
DA
DanEveli Flores
Worst public storage ever! The only person that we can deal with at this location is Julian who has been helpful. Robert who is the district manager is awful at calling back and when he does he offers no help. The staff at this location is rude and prudent they have zero customer service. Our prices have increased in less then six months. We have been billed twice and inquired a fee from our back and also charged a late fee from public storage on a mistake made by them. They did not own up to it. So far in January we have been denied access to our unit one because of the New Years and the other time was today the unit was flooded and these people are so dishonest that they were not going to tell us we so happen to stop by and found out. We would never ever again rent a storage unit from this location I will post a picture of the flooding these people here do not care about your service beware of this location you have been warned
AL
Alejandro Penedo
I walked into this Public Storage looking for a quick solution to my storage problem. The customer service was excellent, not only to identify my needs, but went out of their way to make sure that the storage unit I received was according to my needs and at a fair price. Thank you to Public Storage for staffing you facility with capable and customer friendly employees who care about the tenants that are using the storage units in their location.
BE
Berta Cerritos
Yo estado aqui por muchisimos años. Siempre que vengo Carmen es tan amable conmigo y siempre esta bien limpio. Les recomiendo venir aqui para que Carmen les de muy buen servicio. Gracias muchacha tan amable
MA
Manuel Banegas
Carmen fue excelente al ayudarme con ls unidad que necesitaba. Los precios alli estan un poquito caros pero ella me ayudo a buscar algo que yo podia pagar en otro public estorage. Gracias
GO
GONZALO MENDOZA
Mi hermana renta un storage ahí se llama julissa DeLeon. Al irme de el storage Carmen fue muy muy amable y profesional. Gracias carmen por su ayuda hasta la próxima vez.
GE
GERALD J
Why are the reviews about Carmen and customer service? Which I have no problem with. The problem is with P.S. increasing rates unreasonably. Stop giving excuses like improving the facility. The only thing that changed since P.S. bought American Storage is paint and new doors. Nothing else has change to justify the rate increases.(s)! I cant wait to get my stuff out.
TR
Trenna Cummings
I came in the other day and a young man Julian helped me out he was nice. Today Carmen helped me and she is such a pleasant young lady very professional. The facility is very clean despite its a little out dated. The unit was very clean. The most important part and my favorite is that there is NO elevators!! Thats a plus for me.
RE
Renai Clayton
Carmen the client service representative at this location is wonderful. She was both polite and professional. She assisted me with all my questions, concerns and special circumstances. I recommend this location to anyone who needs personal professional and quality care and service. Ask for Carmen she is awesome.
ST
steven simmons
I just want to let you all know that this Public Storage is absolutely GREAT! Carmen and Kalinie are awesome they treat me with such professionalism every single time! The storage unit is great and clean. The hours work perfect for me! I would highly recommend this place. Thank you ladies for all your hard work!
MA
marcos guzman
Hoy me ayudo la muchacha carmen fue muy amable me recomendo cosas que necesitaba y respondio todas mis preguntas. Una senorita muy gentil
YO
Yogi Love
I luv Public Storage. Mary and Carmen have been so helpful and wonderful. They always check on me and make sure I dont need anything. They really make me feel like im part of the family. You know what I mean? Im not just a customer to them. My storage unit 55 is not just a number. Thank You-Aja Holmes.
TH
The Drain Guys
I never write reviews however the experience at this public needs to be expressed. I went in for the company business and the customer service was great. Mary and Jennifer explained all of my opportunities and how the company could benefit from public storage. I will use them in the future
DA
David Gomez
My aunt Claudia Gomez rents a storage here she asked me to write a review on her experience here. She says that Carmen and Perla are always very professional and very courteous when she comes in to the property. The property is always clean and would recommend this storage to anyone.
MA
Mario Ibbra
mi esposa fue a pagar in Bill Ahi y la atendio perla una muchacha Muy stents y simpatica se los recomiendo Muy bien servicio
PA
Patty Leon
El servicio de Carmen hoy estuvo excelente. Me ayudo con todo lo que necesitaba. Agradesco el servicio que recibi.
DE
Derek Acosta
Carmen me ayudo con todo lo que necesitaba aunqe llegue tarde ella fue muy profesional. Gracias por su ayuda
DA
David Ramos
los servicios dados en el public storege son miy buenos y el servicio de perla es excelente gracias lo recomiendo
GR
Gregory Perry
I have been storing here for about a year. And ever since I came in Carmen has been very professional and nice. Property is always nice and clean. Every time I have a question or concern Im always helped right away. Thank you public storage and Carmen.
GU
guadalupe guandique
We just rented a unit Carmen was exceptional. I cannot thank her enough for her help. She helped us inmensly she got us a great unit at a great price and helped us pack all of our belongings. Thank you so much Carmen. Great service from start to finish
JE
Jerard Jones
Public storage, I would like to say that Carmen & Mary provided excellent customer service. They were very informative about the facility, rates and I felt as if I knew them personally because of their friendly personalities. Thank you, Jerard Jones
LA
Lashell Lupoe
Ive been storing here for many years now and I really enjoy the experience. Aaron is really helpful and he has excellent customer service. Carmen is also very courteous ever time I come in. I love this location and I highly recommend it!
CH
Chrystal Readeux
The service from Carmen upon our move in was excellent she showed us the facility (very clean) and made sou re we felt comfortable storing our items here at her facility. She was very informative and professional. Thank you
AL
alfonso escalante
Me llamó María Escalante rentó en la prairie y Carmen es la mejor el servicio fue excelente