Address: | 2215 Alton Pkwy, Irvine, CA 92606, USA |
Phone: | +1 949-553-0558 |
Site: | altonselfstorage.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM |
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Shauna Kester
Best experience Ive ever had at any storage place, ever! Robert was extremely helpful and showing me the unit I had initially reserved, and also showed me a larger unit upon my request which actually better accommodated my needs. From the initial "hello" to the "good-bye" was quick, easy and the price cant be beat!! I was out of there in less than 20 minutes, and everything is all set up! He also provided me with a flyer to a person who moves things for people from point A to point B (Alton Storage) at a very decent price!! This visit to Alton Storage couldnt have gone any better! Thank you so much Robert and all of you at the Alton Irvine storage! Great customer service, prices, clean and newer facility, access hours are huge plus as well as all the security precautions and cameras put into place. Without a doubt I would recommend this place to everyone I know!!!
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Justasd Apps
Upcharges forced insurance plans and claims you cant use your own lock. Tacks on up charges and fees. Signed up for auto pay first time they claim it wasnt set up so I pay a fee because the manager is out sick. Now yet again I see no autopayment, they tack on late fee. If your billing dept cant charge a crdit card when they are suppose to, dont charge the customer for your mistakes. Card was working fine funds sitting there for payment worked fine when I walked in yet they claim yet again they couldnt authorize the charge. Fishy. Not happy with this it needs to be corrected asap. I am not ok with paying an extra 60$ in fees when it should have been auto paid and the credit card works fine.
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Paulie H
All I have to say is wow, this place is amazingly beautiful and secure. They have climate controlled units and an awesome dedicated crew that really knows their stuff. They were able to get me into a perfect sized unit and had all the packing stuff I needed available to buy there at a low price instead of hunting all over. I especially love the covered bay area as I was able to load my stuff into my unit even though it was raining. Definitely recommend this place!
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Boo Hooo
Nice storage place but not a fan of hidden costs. Manager was far from pleasent when I wanted to use my own lock. If youre using this place bring your own round padlock from home depot. They only allow round key padlocks. Dont buy theirs. Also purchase your own storage insurance their fees can cost you more than your unit. Would be five stars minus the rude manager and minus the mandatory fees.
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samantha dorantes
Brand new clean facility with climate controlled units! Was shopping around in the area and found that this place is the only storage facility WITHOUT hidden and additional fees!!! I cannot say enough about the design of this building and how awesome it looks inside and out, they even have a nice loading bay that kept the whole truck shaded when I was moving my stuff in.
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Shaun Ito
I was beginning to love this place until they raised my rent 30% after only 7 months. Never have I experienced this type of price hike in the storage industry. I have a storage unit in every city I own a business and I see 5-10% increases here and there. They claim to have rising costs after 7 months of grand opening. Lies. Scam. Figure your finances out corporate!
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brad glade
This place is great! I recently made a big move to Costa Mesa in order to attend school and needed some place to store my stuff. The staff was very friendly and helpful. Barbara especially made sure that I wasnt overwhelmed. The building is really nice and the extra cover in the loading bay was a life saver when I had to move in the rain.
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Dale Gallosky
For the price, this is the nicest one around. I couldnt believe the deal I got, and was sure that it was a scam. Fortunately for me, it was all true. Brand new, clean, and for the ones with climate units, super cool. Because its all inside, theres no dust either. Much to my surprise, getting the rental was super easy and friendly.
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Ray Michael
Alton Self storage is a cut above all others. By its immaculate appearance and extensive security , one would think their storage cost would be pricey. I have found this to be the exact opposite. Fair and competitive prices with a 5 star facility rating.I highly recommend this storage facility.
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CFSR cfsr
This is the standard for a professional run storage facility. Very clean and always being cleaned. Very secure with lots of carts and elevators. Large covered loading area. The staff has always been friendly and professional. Ill be here for a long time.
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Jack Tsipcis
Excellent experience. The staff was very professional, courteous and knowledgeable. The facility is clean, very well protected by cameras and access codes. The storage unit is very good value, large capacity and easy access.
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Shelley Metskas
Robert has been very helpful in explaining the process and costs to us. There is no pressure from them to sign immediately. They are very good about leaving that decision to you, in your time.
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Laurie Griffin
They handled everything quickly and efficiently. It is a very clean and secure facility and their grand opening rates rock compared to their competitors
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Chuck T
Incredible Staff, always there to answer your questions. Great location and I feel very secure with having to use codes to get from floor to floor.
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Melissa Wrapp
Excellent facility that is immaculately clean and staffed with incredibly friendly and helpful people. Great prices, convenient location!
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Zayd Soufi
Brand new. Clean. Spacious. Great layout. Friendly and courteous staff. Best price in town! Why go anywhere else..
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Jessica Jennings
Clean, new, but only 1 door in & out where only 2-3 vehicles at a time fit parked to load/unload.
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rita shriber
If a storage space in in your needs this is the place! So clean, helpful staff , Freeway close.
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Devonte Cunningham
They close very early and are super expensive for small space in comparison to other storages
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Elizabeth Blum
Very friendly and helpful! Affordably priced and great security!
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Антон Матюшкин
Очень чисто
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Stacey Torrey
Very Friendly and very helpful..Than you!
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John Boulter
Great location! Very nice facility!
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gary edmonds
Great prices and services
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Itav Freydooni
Great place to storage.
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Dave Mckenzie
Friendly staff.
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Carlton W. Terry
Cheap and easy