Address: | 2960 Main Street, Irvine, CA 92614, USA |
Phone: | +1 949-851-7900 |
Site: | castorage.com |
Rating: | 3.8 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Jon Lundfelt
Can be nice enough people, but be advised that they will tack on a minimum additional $10/monthly protection plan when you are signing and putting your initials on the massive amount of paper work they have you fill out to rent a storage unit.. From what I gather this is industry standard now to get additional fees. Here is what I found online to help you avoid this mandatory insurance- in California, the Department of Insurance periodically sends reminders to self storage facilities licensed by them that it is illegal in California to force someone to purchase an insurance product from the storage facility. So that means insurance is not mandatory right? WRONG! The Department of Insurance ruled that insurance can be contracturally MANDATORY, and it should be mandatory, to protect both sides. Many companies contracts do say that insurance is mandatory, and that you are in breach of contract if you do not have insurance. However, you can get insurance coverage from anyone you want and cannot be forced to get coverage from the storage facility. Many homeowners and renters insurance policies do cover 10% outside of the home (like inside an automobile or storage unit). Some (few) will cover up to 100% outside the home after running a C.L.U.E. report on the storage facility address. So a homeowners or renters policy is sufficient to cover the mandatory insurance clause on most self storage contracts. -UPDATE- To be clear, the price they quote you in person, is not necessarily going to be what you end up paying, largely due their insurance they have you signup for (amongst all the other paperwork they have you sign). Youd need to ask for the insurance waiver, and provide a homeowners, or renters insurance policy, which I am guessing at least 80% of the people renting a storage unit have
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Ranee Alison
OMG! Stay clear of this place no matter what special they are offering for 6 months! I found rat poo in my unit! Not kidding. The worst part was that the manager and the company couldnt have cared any less. They offer you the opportunity to file an insurance claim if anything is completely ruined, but you alone are stuck with cleaning up the mess!
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Galina Nechayeva
Very good experience, fast and helpful staff, clean, nice and secure territory! The best part is free truck with gas included and very organized and professional people! Thank you guys! I Will highly recommend your place to those who are planning to move and storage their stuff!
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Nick Gerakines
I used Irvine Self Storage for about 3 years and my experience was only so-so. The employees arent rude, but they clearly dont do anything more than what is absolutely needed. My main complaint is with the website because it is slow, ugly and doesnt work all the time.
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mary rash
I really like this storage. They are all very pleasant and very helpful. They have Great Customer service as well. I would highly recommend it.... Treyvons the man.....
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Troy Kearns
Great, professional customer service from Jose and David. Clean and very secure facility!
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Albert Garcia
Great personal and even better location
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ONE LIVE TO LIVE
Good facilities.