Address: | 1640 N White Ave, La Verne, CA 91750, USA |
Phone: | +1 909-667-2542 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Yilin Li
This storage has best employees and service standard with very competitive price consider its very convenient location. I recommend the storage and the property manager Irma if you need to store your spared stuff at a safe place with very little fee. I got 10*15 unit for $111/ month. The first month was free! I purchased some wrapper tolls, locks, and boxes from the storage with a relatively higher price than other professional stationary stores would offer; consider the time I saved from doing research and running to others stores so I was fine with that. But I recommend you get them somewhere else if you have to purchase a lot for the moving and really want to save money. I purchased them partially to reward the work Irma provided for me. I still feel lucky I got helped from her, but I am sure other employees are very professional too.
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Lane Corrigan
I left my storage plans till the last minute, and so was a little panicked and disorganized when I rented a space, but Irma was extremely helpful and patient with me. She helped me find the right size for my unit, wanting to make sure I was getting the best deal possible. Even when I went back and forth between different sizes and different locations, she kept my original reserved, which was really thoughtful, as it ended up being the unit that I picked. She made sure I understood all aspects of renting and accessing my unit, and I feel very comfortable storing my things at her location. Definitely recommend!
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Ja Vian Jones
This is my second time using Public Storage and I have referred Public Storage facility several times because I am very pleased with the customer service, location and availability. It would be nice if there was a truck service special to utilize but perfection is very rare. I applaud the service I received and on a scale of one to ten, would rate Public Storage as a 10 in professionalism, 10 in Knowledge, a 10 in speed and accuracy, and a 10 in availability. Thank you for making a difficult experience into a smooth transition.
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Khin Tintut
I am very happy with there service. Irma was very helpful and very kind. First week of this month went to see the storage with my brothers family and she was helping very patiently. Yesterday, moved to storage and it was very very hot. Aaron was helping me to open the storage door. I was very thirsty and went to there office to look for cold water Aaron said , bring your bottle too and refill the cold water .very nice of him . Thank you Irma and Aaron.
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P.I. Becky
Aaron greeted us with a smile and eager to help. He took us out to look at the unit we wanted to rent and noticed one of the light wires exposed and repaired it immediately. He went over all of the supplies with us to make sure our belongings would be safe. Our needs were met and went well beyond what we would imagine a typical customer would be treated. Thanks’ Aaron for the peace of mind we have for leaving our lifetime of memories in your hands.
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Joanne Smith
The storage place may have good rates but you pay for what you get last week we had thousands of dollars stolen from there. They cut through that flimsy drywall and went into our unit. The back row all the lights are off the acting manager said that there hasnt been any power back there for a month. So it was just easy pickings for someone there. The only cameras are up front. Go to a storage place that is metal and cement this one is terrible
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Martin Zuniga
Primera vez que necesito rentar espacio para mi negocio. La manager Irma me brindó excelente servicio. La propiedad es muy tranquilo aquí. Recomiendo este lugar . Excelente servicio al cliente. Gracias Irma.
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Frank Riano
Irma was the best. I had reserved a unit on line and when I showed up Irma had my unit ready. Irma also had other units ready to show me just in case I needed a larger unit. I had just paid my current months rent before I realized I was changing units. Irma is working with her manager to see if they can prorate my old unit. I hope they can. Irma was friendly, very helpful, and an enjoy to deal with. Ben C.
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Lizette Henderson
Irma was the most amazing person I have had the pleasure of doing business with. She was extremely helpful and informative during a very frustrating time dealing with my ex and property stored at the LA Verne location. She has this calming and gentle demeanor that always turned my bad day onto a better one. If youre looking for a storage facility - you will be on excellent hands with Irma. Lizette Henderson.
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Nick Valdez
From the time I went to check out the property to this day I have had nothing but great customer service. Irma and Aaron are about the customer and caring for the property. The property is always clean, and they are very helpful. Offered more space if needed and would remind me about payments a little past due, to avoid late fees. Thank you guys at Public Storage in La Verne.
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B Fierro
I was very grateful to Leslie that helped me get into our storage unit. She was very kind and explained everything well. I had used other storage facilities but felt confident that I choose the right place. With all the security cameras and the gate, it makes me feel confident that our things will be taken care of. Thanks again for your time and great prices. :)
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Carol Montgomery
The organization that I am involved with needed a last minute storage facility. Irma worked hard and quickly to find us a great deal and just the space we needed. The process couldnt have gone smoother. It was over 100 degrees outside when Aaron showed me the unit he couldnt have been nicer. I highly recommend this storage facility.
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Jerry R
I was very satisfied doing business with the friendly people at this location. They knew their business and were quite helpful through the whole process. The facilities are clean and very acceptable, and the prices are fine. This is the second storage unit we rented here, and will certainly come again should the need arise.
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Ronnie Parra
Never rented a storage before , but irma at public storage was super sweet and nice . She made it a great experience for me , she would always contact me to remind me about my payment which i truely appreciated. Friendly and provided great customer service. If ever i need another storage ill be sure to call miss irma :)
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Char Dixon
You just dont find people that work as a team the way Irma and Aaron do !! They not only greet me by name as I enter the office, they know what units Im making a payment on. They are ALWAYS friendly, helpful, professional & a pleasure to do business with !! Irma and Aaron ... Thank you for going above & beyond! :D
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jessica ortega
New to the area I needed a storage unit for a couple of months while my transition I ran into a public storage that was not the one in my area. But I thank the lord because I ran into Irma who was so helpful and helped me find the perfect size at a good price and went beyond my customer expectations. Thank you Irma.
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Tiana Cambon
Aaron was such an awesome help today. He made sure I got exactly what I needed. The best part is he asked me what was going on with me.... lol. Great customer service. I saved a little and they gained a customer. Thank you Aaron for being a candy bar all the way through. :) I will send anyone and everyone to you.