Address: | 79220 CA-111, La Quinta, CA 92253, USA |
Phone: | +1 800-433-5778 |
Site: | stores.bestbuy.com |
Rating: | 1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM |
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Jae Kennedy
On 2 separate occasions (one was yesterday) I took my computer in and was told that somehow I had lost all my data going back to 2103. I was told that they would need a week and many billable hours to assess what was wrong and that they may not be able to recover my data. I left my computer there late last year - they said they could not recover my data so I took my computer back. A friend told me about a computer repair place here in La Quinta so both times I took it there and both times, within a matter of minutes (the first time) and seconds (the second time) they found all my current data. Seems I simply had 2 accounts and was logged into the wrong one. I will never use GEEK SQUAD again. BTW, both times I was told I had lost all my data, it was the "same" Tech who said he could not retrieve my data without extensive diagnostics (and I am sure, billable hours).
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Fernando Vizcarra
This place sucks the staff is not helpfull at all as soon as I get in they make me go out they are not good
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Lawrence Adamy
The most frustrating experience one can imagine. Absolutely unprofessional childish people.