Address: | 10650 Reagan St, Los Alamitos, CA 90720, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 2.7 |
Working: | Closed 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–12PM Closed |
LA
Laura Kelly
This is the worst post office I have ever experienced. I have moved a lot. I have used a LOT of post offices in different states and cities. I own a business. This office in Los Alamitos is THE WORST. There is always a long line. Our packages were always being held up, always sitting in the post office for days not getting delivered.... and we were in the building NEXT DOOR! They would try to deliver items when our business was closed (Mondays) and then never bring them back when we were open. We would walk over and ask for packages and they would tell us there were none, but we would know they were in there. Sometimes we would go there and ask for packages and they would give us one or two, and we would find out there 2 or 3 more in there that they didnt give us. We were at the same address for 5 years and they still could not get it right. Now I have moved a couple of miles away. I filed a change of address. I have called them and done everything I could think of, and there are still packages that have not been forwarded to my new address. It has been 2 months. Some of my mail is getting shipped back to the hub and back to the original shipper instead of being forwarded. This is their job. This is what they are supposed to do. How can they be so bad at it? No wonder they are going bankrupt.
JO
Joyce Ayres
In 13 months this PO has lost or mis-delivered 6 pay cks to my address. The Postmaster General at this location has stated on multiple occasions that my name is unusual and, the only one on mailman Georges route. And "there is No reason why my mail should ever be Mis-delivered". Yet its the 24th, Nov, ...paycheck was processed on 11/24, and I still have not received delivery from Chicago, IL 10 days later. I wrote an 8 page letter last May 2014 listing all the incidences to that date where George has missed delivered, OR Refused to deliver packages that Ive Never had trouble receiving in the past. PostMaster-General, Oscar has simply had him go for an eye exam through their union. My credit has gone from an 800 + score down to 407 in 12 months, because of lost and misdelivered paychecks not reaching us for 2 to 4 weeks. Im about to be evicted, and yet they take no action against postman George. Since September 2014 this post office isnt answering their phones. Im wondering if theyre so overwhelmed with complaints that theyre simply not answering their phones anymore.
MA
Mark Blaydes
Service sucks there slower than molasses and as dumd as you can get never on time lost mail phone service sucks jump threw hoops and get hung up on this post office shoud be shut down i go to seal beach or lakewood quick easy and fast and smart
EN
Engly Tung
Its a five stars post office. The staffs are very friendly and very helpful every times I go there. Ive been sending a lot of stuff to oversea and never have any problems. I even have my passport renewed at that Los Alamitos Post Office also.
GL
Gloria Shannon
Weve been getting our delivery the last 10 years or more after 4pm, really would like to let someone else get late delivery for 10 years. We live at 3845 Farquhar, Los Alamitos 90720
SU
sung shin
I tracked my package and its arrived this place 6days ago.... i went there and try to find it... they said dont have it... not helpful worst customer service hate this place
VI
Vicki Vince
I pay for a PO Box and work all week, closed Sundays...really? Not very cool for the people who work all week. This is something new and not a great policy.
JI
Jill Brown
I love my local post office. The staff is friendly and are helpful. They have more people working the counters so the wait isnt long.
ER
eric andrade
Best post office in los al....lil tokyo is what i call it and its always a smooth transition
JO
Johnny Sanchez
Never call this place. Because youll never get an answer.
MI
Michael Aguila
Very nice staff, but they dont make passports here.
NO
Noël Kemp
Please answer the Phone.