United States Postal Service

6320 Passons Blvd, Pico Rivera, CA 90660, USA

Address:	6320 Passons Blvd, Pico Rivera, CA 90660, USA
Phone:	+1 800-275-8777
Site:	tools.usps.com
Rating:	1.5
Working:	Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 8:30AM–12PM Closed

Location

Photos 11

Reviews 13

Hernandéz Jey

I walked in to get a passport on the website it states they process passports from 10 am -3pm i believe i took the day off from work and still allowed some time i arribed at 10:45 am as i was standing in line at 11:10 some female supervisor came out and stated that the person they were currently helping was the last person to provess passport applications, becaise they were short staffed and no one else in the post office knew how to process them so they were only doing applications from 11-12pm . It was 4 of us in line still why wouldnt she advise that sooner? As the complaints came up and i argied that they need to update the website the supervisor starts telling us that the poor worker had worked 10 hrs and not taken a lunch (not customers problem for lack of schedule management) point being she sent me to Santa Fe springs becaise there was nothing else she could do for the day! Rude unprofessional i was livit .

Raquel M

The worst experience I have EVER had in my life with people who are there to serve the public. The lady who answered the phone (11/17/16 at 10:20am) was completely rude and spoke to me in a very condescending tone when she realized I had filed a complaint against them. Too bad I didnt get her name. As frustrated as I already was because I couldnt locate a package I had ordered, which was the reason I called, the experience left me crying in more frustration. I am very upset and disgusted with their customer service.

Ingrid Fines

Called Post Office July 8, 2015 at 10:30 am. Phone rang for over 10 minutes. NO ONE EVER ANSWERED! Called Post Office a SECOND TIME on July 8, 2015 at 11:00 am. Phone rang for over 15 minutes. NO ONE EVER ANSWERED! Called Post Office a THIRD TIME on July 8, 2015 at 11:30 am. Phone rang for over 15 minutes. NO ONE EVER ANSWERED! This Post Office is supposed to be open until NOON -- why dont these IDIOTS ever ANSWER THE PHONE ???

Jermaine Harvey

Former Mail carrier management is terrible so customer service I would not suggest working too much favoritism for one particular person I could not Stand it so I quit they damage package.. I order a package that I never got it said it was out for delivery and I never received it I had to call the company and they had to resend it by UPS

Pricilla Chavira

HORRIBLE! GOODLUCK having someone answer. They never delivered an item that I was expecting. Showed it was out for delivery but never delivered. When you call and finally speak to someone they dont care and say they will call you back and never did.

Isaac Meza

Worst service waited on the phone for 40 minutes for them to not even have the answer to my questions and couldnt tell me where my mail was that I have yet to received

Carlos Ruelas

Its a very convenient place but it lacks in customer care. You can be waiting in line for a while and if youre in a hurry, that can be troublesome.

Nestor Cardenas

this office closes its no appointment passport services at 12pm!!! when its supposed to close it at 2:30pm!!! please report to consumer affairs

Arykka Romero

Bad customer service very rude on the phone. I called to ask a question , Elena answered I asked my question and she hung up on me!

Joey Nicks

One of the friendliest post offices ive ever been too.

Miguel Rodriguez

Dont bother trying to call. No one answers..

Rachel Vanessa

They never answer the PHONE