U-Haul Moving & Storage of Manteca

Address:	1190 S Main St, Manteca, CA 95337, USA
Phone:	+1 209-823-3947
Site:	uhaul.com
Rating:	4.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 19

Jack L

Rented a truck and trailer from this place. When I called before I came to pick them up, they said I would have to take the truck and travel to Stockton, 15 miles away to get the trailer, using my free 100 miles to do that. I told them no, I rented from Manteca, Im picking-up all of my equipment from Manteca. They offered a larger trailer for the same price, (I didnt need a larger trailer), but I accepted it. Two hours later when I arrive at the business, the truck is over-heating because it is low on motor oil and transmission fluid, which they are not allowed to add at this location, and they cannot rent it to me. What a joke of a business. If you want poor service and no communication, this is your place. If you want real service and professional people, find another place to rent equipment from There is absolutely no customer service here at 1190 South Main Street in Manteca, CA. If I could give them less than one star, I would.

Cherie Martin

I have rented from this U-Haul several times last year. The last two times that I rented from them they overcharged me on my bill. When I went to them to ask them to explain the charges, they quoted me a higher price when I return the truck. I explain to them that I was quoted a cheaper price before I rented the truck, but they had an excuse as to why they raised the price. I kind of blew it off and decided to give them a second chance thinking that maybe I had misunderstood them the first time. However, when they did the same thing this last time I decided that this was the last time that I was going to be doing business with this U-Haul facility. Very poor customer service, and I was dealing with the owner. So disappointed and frustrated.

Brady A

They offer very slow service and were unprofessional as well as incompetent. Alejandro, the owner, didnt have an adapter for the trailer lighting. He told me to go to the OReilly autoparts to get one (the wrong one). A lighting fuse on my car ended up being the reason I couldnt safely take the trailer, understandable and not their fault. TRENT Murphy was professional and helped all he could (great guy) but Alejandro and everyone else seemed so unprofessional and they are definitely understaffed. Be prepared to wait a while.

Blake Winters

The service here is awesome. The cashiers and service ladies are amazing. They are extremely helpful and care about their customers. They were very straightforward and honest about pricing. I went in for a cargo van. The person who rented it before me hadnt returned it yet. So. I was given a discounted rate on a moving truck. Thanks again. They truly saved they day in this case.

Ed bauti

Uhaul downgraded me last minute from a 26 truck to a 20 truck for a 400 mile one way trip, i was not happy about it. I did not receive a discount or any help. Once i dropped the truck off in manteca the general manager was very helpful and turned my whole experience around. Thank you so much. I will be coming back to this uhaul when I need a truck.

John Link

Excellent service and selection. Vehicles are in good shape and they keep them pretty clean considering how much use they get. Have been renting from them 10-15 times a year for about three years now and we couldnt have built our vintage wedding rental business without them!

Johnnie Simpson

The white female was very very Rude... And probably Racist. If you are a person of color, you will be treated rudely, if served at all, rented inferior equipment at higher rates....Dont go there.YOU HAVE BEEN WARNED!!!

Rachel Sevilla

Very good customer service, if they dont have the right trailer that youre looking for they will help set up a reservation for the closest trailer for you . no need to call around

Bob Watson

Need someone inside full time employees always outside checking rentals long wait for customers inside

Brian Eddy

Run of the mill U-haul location. Large selection of trucks and trailers, and right off the freeway.

John W

Quick efficient rental by the Manager and he is truly a professional that cares about service

mike kessler

Counter help needs to be trained on there services and product !!! But friendly

David Sin

Wonderful service. The worker there Alyssa is very nice and helpful.

Efrain NYB

Under staff. Manager dont seem to care about customers time