Address: | 407 C St, Marysville, CA 95901, USA |
Phone: | +1 530-742-1807 |
Site: | usps.com |
Rating: | 3 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–4PM Closed |
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theonecalledjessica
Terrible, terrible service...I almost never take time to write reviews but they have pushed my limit. There are MULTIPLE issues we have had with them in the short year of living in marysville!! 1) when we moved and transferred our mail here, they transferred every family member with our last name!! My mother in law from Hawaii, my brother in law from Arizona! We did the online $1 charge TWICE to fix it and even went into the post office and it STILL isnt fixed. Its been a year and we are STILL dealing with getting the wrong mail!! 2) they have lost several packages and then lie about where they are. Every time I have called and told them that the tracking proves that they were delivered to marysville post office, I get the run around. They cant find the tracking number (but yuba city can see that it was delivered to marysville, proving they are lying) then they finally let me talk with manager who is cordial enough to be kind and not give me the attitude that the grunt workers do, and normally he finds the package and gets it to me after much effort. 3) this is the one that bothers me the most... Our mail lady leaves packages in the rain!! And she throws me over our gate!! So many items have been broken and soaked bc of her poor care!!! Today is a stormy day and she dropped TWO boxes over our gate and into the mud!! The diapers I had ordered for my baby were soaked!! And now I have to deal with seeing if I can get my money back and get more! The service of our post office is terrible and we have called and complained and tried to get these things fixed for a year now. No one cares to get these issues fixed and no one is holding them accountable for terrible service!
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Valerie Myers
USPS is the worst possible form of delivery service available. Cant even begin to explain the problems and lack of help or wanting to help a customer from any branch of their service. Ive called all the phone numbers, answered all their questions and got 1 live body who refused to help. They do not care about the customer at all. If you are dying and need a package to save your life, say your goodbyes.
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Janet Clark
Why would a postal carrier leave my package at my doorstep when living in an apartment complex. There are large boxes with keys at the common mail box area they are supposed to use for package deliveries. I am out $140 dollars thanks to the incompetent mail person who left it ... because someone just walked with MY purchase!!!!!
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Brian Rose
Our local post office. ~its always clean, employees are great. We still have some wonderful, awesome mail carriers who have worked there for years. For as long as Ive been alive and residing here in the Marysville area, Ive been happy with the loyal service this place provides.
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Hayley Samuelson
This postal serive is a joke! I cant believe how incompetent this place is. They have lost so much of my mail that I literally have to right down a different address to receive my mail! Thanks for nothing and way to neglectfuly lose important documents...
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Lynne Smith
The people that work here are very kind and are helpful They bend over backwards to make sure your experience is good one I always leave with a smile☆☆☆☆♡
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Patricia Mann
Horrible! My check got sent to my old address and they wont give it to me
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Anthony Payne
A little slow, but fast by post office standards
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Lynne Smith
Very nice people also helpful*****
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Vic Brown
They close at 4:00pm on SATURDAYS
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legacy beret
Nice people