Public Storage

817 Redwood Highway Frontage Rd, Mill Valley, CA 94941, USA

Address:	817 Redwood Highway Frontage Rd, Mill Valley, CA 94941, USA
Phone:	+1 415-523-7853
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 30

Reviews 29

sfzendog

The property manager who checked me in was a young woman named Jessica (employee number 22325) I would say that she was the best trained employee I have seen in any store in the last ten years. Bright, personable, pleasant, she made sure I understood everything, offered me a great bargain, insurance, was courteous, charming and helpful, and made what might have been a very difficult day extremely pleasant. Whoever hired her should be commended, and you should know that shes a credit to your company.

Fair Foundation

I had been looking for a storage facility right off the highway. I walked into Public storage of Mill Valley to find a warm welcome. I spoke with a young lady named Krystal.She was very personal and friendly. One of many storage places I went to during the day. Something about the settings and welcome, that drew me to this place. I would recommend this place for sure. Always nice to run into people who like there job and helping people.

francisco miguel lopez vaca

krystal was very friendly and customer service friendly helped me figure out what size unit was need to store all my house hold items and also gave me a price quote on boxs and tape and tape gun and bubble rap once im ready to move at the end of the month i will go straight to the millvalley public storage and no where else thank you Krystal for helping me out you are awsome

monique n

Ive been looking into renting a storage unit and came across this place as its conveniently located right off fwy. I was welcomed by Krystal who I found very knowledgable and professional. She shows excellent customer service and communication skills. Ill will be highly considering to rent from Mill Valleys Public Storage. Thanks Krystal you rock!

Kandice Cota

Jessica was super friendly and helpful in getting me squared away quickly. She took care of me with just a few minutes to close and still had a great attitude. The units are in great condition and in possibly in the most beautiful setting of any storage facility I have seen;) I would highly recommend.

Patti Zerbe

I had a great experience renting for the third time with this location of Public Storage! Jessica is super-helpful as well as her staff. Im always comfortable here and never get the "creepy" feeling Ive gotten at other storage companies. I would recommend this location above all others. Thanks a lot!

judy morales

Krystal is outstanding shes always will to help and very friendly i went i to get a space and they didnt have what i needed so she took my name and phone number and told me about the property in san rafael but i want to rent in mill valley i would recommend krystal to anyone she is awesome

Jesse Jones

stopped by storage to ask a few questions about what I would be looking at and was given great service by Jessica. She let me know what I would need and showed me a nice space inside but I dont need it for at least 3 more months. Definitely will be coming back once Im ready.

Sung Ji Chon

Krystal was especially helpful and efficient about explaining how everything worked and made sure that the storage space fit my needs and went above and beyond about reassuring me about the terms of the rental. I would definitely return and recommend Krystal, shes great. :)

Mary Anne Williams

Storing my boxes became easy as could be, with the help of Krystal at public storage, in Mill Valley. We figured out the room size I needed, and then it was all good to go. At a time when I was stressed, it was nice to have someone so helpful and kind. Thanks, Mary Anne

Carolyn Givens

Jessica at Public Storage in Marin (Mill Valley on Redwood Highway) was very professional, friendly and provided excellent service. The storage fees are kind of high here but that is probably determined by the convenient location. The units are easily accessible.

karalyssa epidendio

I came in here about a week ago to check out some units and unfortunately they did not have what I needed but the girl helping me was so helpful! (I believe her name was Evelyn) I will definitely come back here in the future if needed.

Jason Bass

First class, The Manager Jessica Hughes was more than helpful. She greeted me with a smile and a happy tone. Gave me a comprehensive run down of the facility and there prices. Id recommend to any of my friends needing extra storage.

Jack Jallouq

Public storage is a great source for. Storage facility. Also had a good selection of merchandise for moving. Jessica was an awesome sales lady and had amazing customer service. Would definitely recommend to friends or family.

Diego Taylor

A few weeks ago when I stopped in your office in Mill Valley I purchased a few boxes and the lady working jesse I believe was very helpful. I just wanted to let your company know I really appreciated the help with a smile.

Ronna Reed

Great service from Krystal and Jessica!!! They are a team and they take care of their customers. Great follow-up on issues by email…prompt and fast service. They take great care of the property and you. Very pleased!

carol

We used PS in Mill Valley for about a year and it was perfect for our needs. There was always someone available to help us and to find a cart for us when we need one. Easy access and clean. Thanks!

Samantha Frank

Ive only been here a couple of months but Ive had a great experience so far. The staff has always been helpful in answering my questions and assisting in the ways I need and doing so promptly!

rosendo bravo

I have rented a unit here and the service is the best service I have ever received at any other storage units. The place was well taken care of and the people were a big help when needed.

Jason Beccaris

Jessica is great! As far as storage goes this location is perfect. I have always had a wonderful experience while storing at this location. Ive had this storage unit for 2 years.

kadsha mcdaniels

I was just at Mill Valley Public Storage just to help a friend move things in and the place I very clean and well maintained staff is very friendly and always willing to help

Deborah Newton

Its been awesome renting here. Ive done it twice now. Both times were increasing le experiences. In and out with a minimum of hassle. They are very efficient in the office.

Esam Abu

Krystal is has been a great help she is very friendly and always smiling she is very knowledgable and get you in and out I would recommend renting from Krystal to anyone

Nikki Salazar

The ladies at public storage were Ah-mazing.... Both Krystal & Una have so helpful and positive! Loved them, and definitely recommend this place. Clean and safe!

Jennifer C.

Krystal was so very friendly, knowledgeable and professional. I would definitely consider renting space at this most convenient location. Keep up the good work Krystal.

Taralynn Lawton

Customer service was so nice and helpful! They showed me around and went through everything with me and the process was very quick and painless. Also nice clean spaces

TOM Hoffman

Jessica was super. Very professional and knowledgeable. A true candidate to be the district manager one day. She made for a terrific experience at Public Storage.

Wayne Criger

Everytime I come to Public Storage I always see smiling positive faces always willing help when needed Krystal and Jessica are a great duo great customer service

Ken Weeks

Krystal was the best. I had to get a unit fast and she was kind and courteous. Very helpful. Best customer service I have had in a long, long time.