Address: | 1250 Oro Dam Blvd E, Oroville, CA 95965, USA |
Phone: | +1 530-533-4626 |
Site: | orovilletoyota.com |
Rating: | 3.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8:30AM–6PM 10AM–5PM |
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D Bunce
AVOID AVOID AVOID!!!! WORST CAR DEALERSHIP IVE BEEN TO IN 20 YEARS OF PURCHASING VEHICLES. Nightmare transaction from the start, with a salesman luring us out 2.5 hours to the middle of nowhere, and then having the finance director try to nix the transaction despite perfect credit. Sold my gf a 2wd truck even though we mentioned the need for 4wd on multiple occasions and he knew we live in a heavy snow area SKI RESORT TOWN. AS YOU CAN SEE FROM THE OTHER POOR REVIEW -- APPARENTLY THIS DEALER HAS A PROBLEM WITH KNOWING/MAKING CLEAR WHAT IS 4WD OR NOT. To boot, the prices are not at all competitive, despite their claim that they "have to have the lowest prices to get people out there." The truck was sold $1,000 OVER recommended purchased price for the 2wd version. I realize that makes us sound stupid, but our only stupidity was being too trustful of a car salesman who acted like he was checked out the entire 8 hour day and assuming that he was showing us 4wd cars like we asked.
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Anonymous User
I fecently bought a part which I the next day found I could not use. Traditionally, in the parts business there is toleration about accepting returns so long as they are in perfect condition. (Just as I in turn never thought of complaining that the part offered to me was in a torn open package). However, on returning the part I was confronted with a 35% re-stocking fee. The clerk first said 30%--then revised it upward. In my opinion re-stocking fees are an abuse, Ten percent, even 20% is onerous. But with 35%, the intention is to be disrespectful to the customer. Therefore, I will not be a customer at Hobbie in either the Parts Department, the Service Department or the new or used car departments. Anyone looking for a true indication of the merchants attitude can draw his own conclusions. Let Hobbie go down and make room for merchants who can still treat the customer with respect.
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Randy Briggs
Just wanted to tell the owner how impressed I am with the parts dept. I was using another dealer for my Toyota needs ( I own 3) until the level of customer appreciation dropped significantly to put it lightly. So on 10/20-2015 I drove from Magalia to your store in Oroville. I needed a Part that ended up costing about five dollars. The guys in the parts department were extremely helpful and happy to find this simple inexpensive part for me. Not only did they find it, they offered to drop it off at Riebes parts store the next day in Paradise saving me the long drive back to Oroville. I will be doing all my business now at Oroville Toyota. Very impressed, thanks guys.
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Cris Guenter
I liked the fact that the dealer I worked with, Thai Lee, listened to me before he spoke. He helped me get the vehicle I wanted. And he was not overbearing. Our discussions were candid and reasonable. I also appreciated the comfortable atmosphere at Oroville Toyota. There was a spirit of camaraderie, kindness, and respect among everyone-- from dealers, to those in finance, to those in service. Because that existed, I felt comfortable and not anxious. It may not seem like much, but it is huge.
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Lidia Cuny
We just bought a new car, and were impressed with the staffs professionalism and lack of high pressure (hate pressure!). We also found that they had a greater amount of our target vehicle (Toyota Prius) to choose from within our price range, than Chico.
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Aaron H
I recently purchased my 9th vehicle from Oroville Toyota and just like the last 8 time it was a GREAT experience. The staff is very friendly and helpful. I definitely recommend them for all your vehicle need. GREAT PLACE
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jason barstow
I have bought several cars in my life and I just bought my first car from Oroville Toyota. I was totally impressed, best buying experience ever. I will NEVER shop anywere else
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Bryan A. Ruff
Knowing pretty much what I wanted, I bought a new 2017 Prius Prime with no pressure and good information, finishing well after dealer closing. Ask for Corey!
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Mark Betz
The Salesmen are very helpful in every way possible...if you think you cant drive away in a new car...you just might be kidding your self.
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Raven Tucker
Oroville Toyota is the best!!! Friendly, honest, and fair dealing. I would highly recommend!!!! Great sales staff!!!
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coreypb123
So glad to find a place I can go and get a vehicle without feeling like a little worm on a big hook!
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Todd Irvin
Great service, lots to choose from