Dirks Automotive & Transmission

2160 Montgomery St, Oroville, CA 95965, USA

Address:	2160 Montgomery St, Oroville, CA 95965, USA
Phone:	+1 530-617-1305
Site:	dirksautoandtrans.com
Rating:	4.2
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 3

Reviews 24

John Vega

I called Dirks and asked how much they would charge to replace the head gasket on a 1996 Dodge Stratus and they told me they couldnt give me a price over the phone but I would have to come in so they could look at it. I then asked if they would charge to look at my car and they said no. Expecting they would be true to their word I made an appointment and showed up the next morning and then they charge me $56 to do the diagnostic only to tell me that my head gasket was blown like I already knew it was. Worst part is they wanted to charge me $2186 to replace the Head gasket which is twice as much as another shop in town. You couldnt pay me to go to Dirks and get my car worked on because they already proved that they say one thing and do another not to mention they charge twice as much as other shops within the vicinity. Nuff said

Thomas Coddington

The people at this establishment have twice surprised me with their honesty, promptness, professionalism and experience. The first instance: after deciding to sell and old vehicle, the report was stellar. Not even a suggested fluid change. Good thing as I had changed it four months before. Second: after changing the trans fluid on a newer vehicle, I knocked a plug off inside the transmission when re-installing the pan. The guys in the shop knew exactly what Id done when I described the situation. An hour later, they had me on the road again for a minimal fee. Didnt even charge for extra fluids! If you have a tranny problem, call Dirks!

Melissa Stricklin

Great place with great people! I went in to get my moms car looked at. After inspection i was told that the brakes were really bad and needed to be fixed. Without hesitation, Brenda Dirks (Im assuming she is the owner?) Offered me a ride home. She is such a sweet lady! She even picked me back up to get the car after it was finished the next day! Love this shop and I will definitely be come back here in the future for all of my car services!!

Splinter blume

Worst place ever! Cannot diagnose problems, ridiculous prices for parts, and rude customer service. I personally spent thousands of dollars to fix a problem that was misdiagnosed several times. Had my vehicle towed to the dealership after Dirks could not fix it after several months. The dealership had a diagnosis within 24 hours and it was done with a final bill of $700, while Dirks cost me almost $4,000 in unnecessary repairs.

Tesla Paige

Outstanding customer service. We are out of state and only here for a few months for my husbands schooling and I will be sad to leave because we need a dirks in Washington State! My car wouldnt start so I called them - they sent two guys to my house, jump started it, took it to the shop, fixed it, brought my car back. All without a appt & they are BUSY. they really care about their customers and will take care of you.

Helen P

Wonderful customer service, they went above and beyond to make sure that I had a loaner car, that way I was not stuck for a week not being able to get around. They are a little pricey, but you get what you pay for. You never have to wonder if youre getting shoddy service. I have always taken every vehicle Ive owned to Dirks because I believe they are the most reliable service in town.

Pasquale DeCollibus

Great service, this place is fantastic. I have finaly found an automotive and transmission service shop that exeeded my expectations. Brenda is friendly, knowledgeabe and honest. She will tell you tell you like it is. This goes for the whole team at Dirks Automotive. I get much more than my moneys worth when I bring my truck in for service. I highly recommend Dirks Automotive.

Anonymous User

Fantastic!!! Brought a vehicle to them and told them the transmission was out. They changed the filters and returned it. They could have ripped us off and we would have never known. Extremely honest. Just had another transmission rebuilt and upgraded along with engine work. Runs better than when we first got the vehicle!!!

Audrey Boswell

They call when they say they will. Brenda gave us a ride wherever we needed in Oroville. Shes super sweet. They fixed a simple problem on r car which we thought was going to b expensive, for free. Who does that? They do. Love them & will definitely go back to them for r future auto needs. We highly recommend them.

Michael Shields

I have used Dirks for my two latest repairs. They replaced the transmission in my 2003 F350 Diesel and recently did a tune up and other repairs on our 2002 F150. I was impressed both times with the professionalism and both times got the trucks back on the road fast. I will be using them for our next vehicle repair.

Sinarouina Stephens

Employees were friendly and the service was excellent. I got an estimate on my transmission. The mechanic was very honest about the problem compared to most people. In fact, Im taking my vehicle in to get the problem fix.

Matt Schliesmayer

I called all over town no one but dirks would even look at it that day. Then they went above and beyond giving me a ride home and picking me up again. They got the job done the same day though that might not be normal.

Michael Plechaty

Dirks is a very knowledgeable, professional & polite place to go for vehicle repairs. I have dealt with many repair shops over the years, & Dirks is the best. If you have a problem with Dirks, you are an idiot.

Anonymous User

dirks dont know there head from a hole in the ground and they make up more excuses then carters got liver pills i would never take my vehicle to someone with answers that beat around the bush

Sharon J

Friendly Curious and Efficient. A unexpected breakdown in town led me to Dirks Automotive. So impressed with their service They will now get all my service needs .

Crystal Guerin

They were very professional. Drew was on top of everything and kept me posted on what was happening every step of the way. Great customer service! !!

RA Fisher

Excellent service! Very friendly and professional place. Their quality of service and customer care make it easy to stay/shop local.

jake Sandlin

Complementary bottles of ice cold water, fast friendly service, completely professional all the way around

Michael Plechaty

They listen to my perceived problems. They analyze quickly & offer recommendations.

Kambrin Tinkle

Had an unknown noise that Dirks was able to locate and fix promptly. Excellent work.

Aubre Bowman

Dirks is very professional and gets what they say done in a very timely manner