Address: | 2240 Sierra Meadows Dr, Rocklin, CA 95677, USA |
Phone: | +1 916-624-9656 |
Site: | pmwonline.com |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5PM Closed Closed |
A
Anonymous User
Staff was condescending. I needed a headlight replaced, new bushing mounts, autolock fixed, new logo decal and "mini detail". Mini detail is a rip off. Looks like nothing more than wash cloth ran over car. When I got the car back there were still marks on the leather. The cupholders and crevices were not cleaned, nothing looked like it had armour all. Wheels were still dirty. 5 star can do better work for at least 10 bucks less. I asked them to call my husband if they couldnt reach me and they kept calling my husband instead of me at all. I called to ask if my car was ready to be picked up and was told oh yeah didnt you get our message we called your husband. Yes its ready. I pick it up and realized that light hadnt been put in. Decal not replaced. They didnt code my 2 nd key after fixing locking mechanism so buttons on key do not work. Had to make 2 nd trip out for light to be put in. They also didnt check anything NOT on work order. Which is fine if you know what is wrong with vehicle exactly. Next weekend 3 hours from home fan belt snapped off completely resulting in 6 hr delay getting home, 300 tow. While not the worst..... Not the experience reported by other reviews.
VI
Victor Pais
I began using the services of Performance Motor Works earlier this year and my experiences with them have been outstanding. Working with and speaking directly to the owners of the company, Dave & Mike, makes a difference. They show a high level of expertise and customer service. On one occasion when the diagnoses showed a problem with the emission system, rather than fix it and charge me, they informed me of CAs extended emission warranty and sent me back to the dealership to get it repaired under warranty. On another occasion, when I rolled in with a fairly minor request, they provided a quick fix free of charge and sent me on my way with a smile. What an unexpected “Wow!” I like doing business with fair and honest people whom I can rely on and trust. I will gladly continue to do business with Mike and Dave!
JO
John
I cant say enough good things about Performance Motor Works! I recently took my Audi in for a CV boot/axle repair and it now runs great again. Over the last year or so I have used Performance Motor Works three times and primarily worked with Dave. Every time I call or bring my vehicle in, I am treated with excellent customer service and professional expertise. Performance Motor Works truly works with you in order to repair your vehicle in the most cost effective, high quality manner. The workmanship of the techs is always excellent. In sum, I absolutely recommend giving Performance Motor Works your business. I have used many auto shops over the years and do not plan on switching from Performance Motor Works as long as Im living in the area!
A
Anonymous User
I received a coupon on my BMW a few weeks ago and decided to give Performance Motor Works a go. The two owners are very friendly and personable. They quickly diagnosed the problem, repaired the car, and I was able to pick it up on the same day. I felt the prices were very reasonable for the amount of work that had to be done. Lastly, I was especially impressed on how skilled they were in communicating the problem to me in terms that I could understand since I hardly know anything about cars. Overall, a very painless process, and they have definitely made a repeat customer!
TR
Trish Hamilton
We are so pleased with the work and expertise we receive at PMW. Both Dave and Mike are knowledgeable and friendly. It is very easy to get an appointment, so you dont have to wait too long either. They have the service of a dealer, but their prices are a welcome relief. We were referred by friends to take care of my car, a 2001 and now my husband takes his car in too. If you havent been here, you have to give them a try; you will not regret it.
A
Anonymous User
BEST REPAIR SHOP EVER!!! I just had my 2003 BMW 330Ci in for major repairs. Not only did they work with us on cost but their customer service was amazing. Mike and Dave have very reasonable prices and are very honest. It was the first time I have ever used them and I will NEVER take my car anywhere else. A+++++ rating in my book. Great job guys.
A
Anonymous User
Performance Motor Works always does a great job working on my BMW. They are reliable, fast and very nice there. If you do not have a ride back to work, they even have an old school BMW that they wil let you drive! I highly recommend Performance Motor Works to anybody who has a BMW, Audi, VW, or Mini Cooper.
PA
Paul K. Redd
I scouted out 3 different non-dealer BMW service places during our last year of factory service, and I picked PMW. I have been happy with these folks since 2013. We have two BMWs now and they do all our tire work too. Honest, timely, quality work. Easy to work with. Its a winner.
LA
Laura Shaver
My kids both drive older BMWs. Performance has always done an excellent job whenever we have needed to have the cars worked on. They are very reasonably priced and professional. Dave goes out of his way to provide excellent customer service. I highly recommend this shop.
SP
SP Fassler
PMW is the best BMW repair shop around! This company is very honest, professional and courteous. My car has always been finished when promised, and done right. The charges are fair and reasonable. Excellent customer service too!
JO
Jordan Jacobs
The guys took care of me in a quick manner and offer mil discounts. Most definitely recommend them and will be taking my vehicles to them even though I live an hour away. Trustworthy.
AN
Andy Little
Went in was a question about Mini water pump leaks. Got plenty of useful information, including maintenance tips I can do myself to avoid problems. Very friendly and helpful.
RI
Rickie Bolton
I was blown away by the service I got. No only did they fix my car right at almost half the price of the dealer, they went through and explained everything to me step by step.
JA
James Owen
I was blown away by the service I got. No only did they fix my car right at almost half the price of the dealer, they went through and explained everything to me step by step.
CE
Cecilia Beard
When Dan found that a part was covered by warranty, he worked with the dealership to get it fixed. Even offered to take the car to them for me. Saved me $1400! Thanks
PA
Pamela J. Palmer
These guys are very informed, super nice and the prices are fair.They love cars and that makes a difference. I take my car here and have for years.
WE
wendy rifkind
they did a professional and excellant job repairing the transmission my BMW 740. i was very pleased with them and would refer them to anyone.
WA
Waydd Rechard
These guys rock!! Been dealing w/Remus here & it is the only place Ill let touch my Bimmer.. Always great service..
SE
semiprorustman
Very professional staff. Very pleased with repairs. Will definitely bring in my Audi again!
CH
Chris Gale
Excellent service and knowledgeable people. Really appreciated their expertise.
ST
Steve Smead
Been taking our BMWs here for 15 years, great honest shop, reasonable rates.
RI
Richard Quiroz
Solid work and always dependable
AN
Andy Simlick
Service was fantastic.