Address: | 3200 Mather Field Rd, Rancho Cordova, CA 95670, USA |
Phone: | +1 916-800-1134 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Tere Ahcotl
Just became a customer today in the afternoon with customer service given to me by Sharon. She was prompt, explained things with seasoned pro ease, showed me to my unit and helped me make sure that the size would fit my needs, the whole shi-bang. She not only had a smile and great charisma, she also asked me about my dogs which I was more than happy to gush about and show pictures, lol. Unit she showed me was clean and met all my expectations, the grounds were in very clean order as was the office. She offered me moving supplies and boxes, which I already have coming out of my ears but its still worth mentioning that she not only checked me in for my storage unit she tried to help me with all of my moving needs. Overall she was fantastic, had a great attitude, was thorough, very professional with a good balance of personal and I look forward to stopping and chatting with her whenever I get the chance while enjoying my unit or when she has the time.
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Joey Paulsen
I have been renting at the Rancho Cordova (Mather Field Rd) for around 8 years I think. In that time I have encountered if I recall right three different property managers. The first one was scandalous and fired for stealing money from PS. The last one and current is a very fine lady named Sharon. For several years she has been a polite and courteous representative of Public Storage. There are times where I will go to pay my bill at the site just to see her pleasant smile (even though I can pay a closer PS). This lady is what every business would want to represent the face of their company with, a smile and a good feeling to do business with.
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Coko Krispy
Really needed a unit so i came to this place due to it being so close to where i was moving i have always had good service when i come in and trust my belongings will be safe. I work mon through Friday so the hours are convenient i usually go on weekends and there is a young lady by the name of sierra who always provides me with great customer service.. She was able to explain so many things i was previously confused about and even help me decide if i would b able to downsize. I also got a pay your bills on time call from her and that saved me from a late fee. Shes awsome. Appriciate you guys!
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Nikki Jones
Public Storage would be only my second storage I have every used in life and by far this is a good storage system. The staff member Sharon was the first member I communicated with over the phone and she made me want to come and store at this location. Each and every time I spoke with her or the other members directly they were always friendly and helpful. I felt very secure on property and felt very secure with my belongs stored here. Thank you for the wonderful experience and if needed I would certainly use Public Storage again!
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Kausachet Carnes
I have to say that i love this PS. I have been too many companies where the staff are rude and unprofessional, but I was pleasantly greeted by this PS location`s store manager Sharon and helped thorough the process in a timely manner. This lady was pleasant, positive, professional, and went above and beyond great customer service. PS is lucky to have this woman working for them. Sharon i dont know of you will ever see this, but Id you do, i want to personally thank you for the service you provide. Katrina Carnes
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Doc Lewis
Good day! I say that because I normally not so enthusiastic to write Reviews of any kind. This is an exception to my personal "cardinal rule"! With that being said, I would like to express my appreciation in the way staff provided me with superb customer service. Thanking you Ms. Sharon and your right arm assistant Ms. Dominique for making me feel at home, safe and secure. Continue strongly in striving to make Mather Field Public Storage a mini "Fort Knox"....! Sincerely with Respect. A friend 4life. Doc L.
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Kailyn Baker
I had a wonderful experience from the first point of contact to signing my paperwork. I spoke with sales, scheduled with Heidi, and toured with Sharon. EVERYONE was able to answer all of my questions and concerns earnestly and honestly. Heidi was helpful in providing me with location specific information as well as estimates, and Sharon was an absolute delight! She keeps her property clean, and treated us with courtesy and respect. I feel really good about leaving my belongings here!
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Tyler Thorstad
I went in to check out pricing at this location and found out it had limited availability but the employee Nate there was very nice and professional, after showing me the space and taking me back to the office, he even checked nearby locations for a storage that fit my needs at the price I was looking for. I decided to go with another company that was nearby because the other public storage locations were too far but would still definitely recommend this storage because of Nate!
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TERRYANN EDWARDS
Ive used Public Storage before, and I have always had a positive experience with them. This last time, Sharon, especially, was always bright and cheerful whenever I had any communication with her--either by phone or in person. The rates are good, the unit was clean and accessible, and I highly recommend Public Storage to anyone in need of some extra space. Thank you, Sharon, for your courtesy and hospitality in creating a great experience for me.
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Diosa De Vida
Sharon is amazing. Love her! Awesome conversation. She really lifted my spirits. I dont even rent my space at this location. But, when I do, Sharon is always available. I cant wait to pay again next month; just so I can talk to this incredible lady. I value managers who are a reflection of their work place and their employees. But, they are also a reflection of their community. I have been a resident in that area for many years. Thank you Sharon!!!
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Ray F
Went to rent a storage unit I had the pleasure of interacting with, Sharon, who is Awesome!! I have been in retail management for over 20 years and Sharon is exactly what i look for in Customer Service. She is friendly, funny, professional all in one. I would highly recommend this Public Storage to friends and family. You have a great employee!!!! Keep these type of employees on your staff!!
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Deja Boyd
In the past Ive rented many units. This time around I didnt have to do any shopping or looking. I knew exactly where I was going. Straight to Sharon! Not only is she very professional, shes extremely kind. Some places make you feel like theyre doing you a favor by letting you rent but Sharon clearly values her customers. Thanks again Sharon. :)
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Lawrence Machado
Sharron is the on site manager and she is wonderful .always helpful in any way possible.always smiling friendly and courteous,as well as the other people that work on her days off.i recommend this particular site and you will be thrilled with the prompt and courteous service.i believe its the best storage facility in Sacramento Lawrence Machado
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Reggi3Baby q
This was the.Best public storage Ive been to Sharon Taylor is an angel I told her my situation of what I needed stored and she got me the right storage for my budget plus boxes and a lock this women changed my stressed day to a non stressed day!! and for that Im truly thankful.....thank u public storage for your rock star employee!!