Address: | 2480 Middlefield Rd, Redwood City, CA 94063, USA |
Phone: | +1 650-306-1850 |
Site: | safkeep.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM |
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Anonymous User
Not as secure as advertised; deceptive practices; didnt send email notices promised; managers rude; 3 late fees per month, $20 if 1 day late. I spent $50, 000 storing my worldly goods here after selling my home &traveling. I went into one of my units, valuables were gone. When I asked for security review to give police, was angrily told by manager they had to go through DAILY accesses to ALL units to identify when mine was entered during last 3 years, were going to charge HOURLY FEE to research. When I paid once by credit card for a friends unit, & that person didnt pay a later month, SafKeep CHARGED MY CARD WITHOUT AUTHORIZATION AND SET UP AUTOPAY TO MY CARD for other persons storage! Worst, when I cancelled my credit cards due to ID theft and began making cash payments so SafKeep wouldnt have bank info or credit card #s, when payment didnt get made by "friend" who kept my $, SAFKEEP SOLD MY PROPERTY WITHOUT SENDING ME EMAIL NOTICE. I came home to find family heirlooms gone forever. Manager was rude and dismissive.
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Kristen Bautista
Love this storage facility! Prices are very fair and there are sometimes introductory deals. The storage unit sizes vary so we were able to find exactly what we needed. Not too big and not too small. The facility is secure, clean and staff is very friendly and helpful. Each building entrance has a handy cart to load your things on and off easily. The location is central and easy to access. We did quite a bit of research before choosing Saf Keep Storage and I even had my husband scope it out before we signed for our storage unit.
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Muhammad Shoaib
I found out this place through a friend. After giving them a call, I visited this place where I was greeted with a smile and understanding manager. Facilities are really clean, free of bugs, secure and maintained at cool temperature to protect your stored items. In addition to that, this facility gives you truck free of charge (Upto 20miles) to put items in storage. In short, if you are looking at storage in peninsula this is a place for you.
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Pooja Kadakia
Ive been very happy with my experience at Saf Keep. They have been very reliable and helpful in getting me the right storage unit for my belongings, allowing me to use their truck and making sure moving crews are well situated to take in or remove items. Its clean, well-lit and secure and I dont worry about my items there. Plus, they have great specials too. I recommend this to anyone looking for storage in the Fremont area.
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sarah mccurdy
This is my 2nd time using Saf Keep. The staff is helpful, professional, and friendly - overall, really wonderful people to have as part of your moving experience. They let me see the space that I was renting before signing papers (and were speedy!) and then walked me through relevant paperwork. I really enjoyed my experience, feel confident that my things are safe, and have already been back to exchange things in my unit.
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Al-Karim Lalani
I was pleasantly surprised by this place. I looked up a bunch of storage units and they all seemed shady and had a lot of hidden fees, the person at Saf Keep was up front about all costs and got me in and out super fast. And then they told me that my move came with free loading help and for new customers you get a free prize, which isnt that big of a deal but it does make you feel taken care of.
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Madeleine Hayley Ota
Saf Keep staff are very friendly and knowledgeable about the renting process. I felt like the staff was trying to make the process as easy as possible as well as clear and understandable. The facility is very safe and clean and I also found it easy to access my unit. Their prices (especially the new renter deals) are very competitive and I look forward to renting with Saf Keep again.
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Robert Kent
Professional staff, able to get answers from a real human even when 3,000 miles away. Clean facilities carefully built to prevent flooding. Would be all 5 stars if only the cost were lower - but in the Bay Area, they were the least expensive I found, so they seem to be your best option.
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yvonne Silva
GREAT CUSTOMER SERVICE ITS MY FIRST TIME RENTING A STORAGE!!! THE GREAT PART OF SAF KEEP STORAGE IS THAT IT HAS EASY ACCESS TO THE FACILITY IF U NEED HELP THEY HAVE PPL TO BE THERE FOR U WHEN U NEED IT I WILL FOR SURE RECOMMEND THIS STORAGE PLACE THANK YOU FOR THE GREAT ATTENTION!!!
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Anonymous User
Saf Keep Storage Facility in Redwood City is the most clean and elegant one I have seen. Service rendered by staff members is excellent and they are readily available. I definitely feel that my storage unit is safe and will always be. Thank you for the good work.
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Siqing Wei
The best storage facility in mid-peninsula. I am a repeat renter of this facility. If/when you need to have extra storage, this is the one you should pick (in mid-peninsula). Trust me, you will be happy with the choice.
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Anonymous User
I have been with Saf Keep storage for a couple of years and always seem to come back. Everyone is super helpful and nice and I am always treated in a prompt manner. Thanks for the excellent customer service!
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Edwin Bernhard
By far the best in the area...great staff and friendly service. We have had a unit there for over 15 years! Great for anything from straight-forward storage to operating a small office or shop.
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Kim Reeves
Walked in without an appointment on Sunday and the staff was very helpful and accommodating. Unit is clean in a conditioned environment and just what I was looking for.
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Thomas Maufer
The price isnt great but the real estate market makes rents increase, even for storage. Its really well maintained and clean and the hours are very convenient.
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Ericka Garcia
Es un lugar tranquilo y seguro para tener tus cosas guardadas.
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Aj Lee
Great Service and positive experience there staff was very helpful and I would recommend there facility to anyone looking for extra storage.
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Kyle Abraham
Quick and easy! Friendly staff showed me the units I was interested in and I moved in my stuff :) I even got to spin the wheel for a prize!
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Moses Andrew Swai
Great customer service and a wide number of storage options to choose from. Their prices are also cheaper than most places.
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Marilu Corona
Rented from them in the summer, and now again this year with two units- very accomodating kind staff, clean and safe place!
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Nicole Blackmon
So far so good... the rental process was painless, the move in was simple, and I feel confident my things will be secure.
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Christopher Jensen
Exceeded expectations. Good value, great facilities, friendly staff, and convenient location - I have no complaints.
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orbitalshawn
Come with your license, proof of insurance and your OWN registration. With these everything will go smoothly
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Valentino Stradford
Very professional and friendly experience, though there was a technical glitch which took some time to fix.
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Shawna Rad
I rate them good at this time to get my $10.00 Dollars Rent credit. Sincerely yours, Shawna N.
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Ryan Richey
Staff was helpful and friendly. the storage room was clean and the moving carts were great
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Beth Mauldin
Excellent service and very professional - the staff made the whole process easy...
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Tina Ding
Surprisingly great customer service. Staff was very straightforward and helpful.
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Cheryl Jasper
Large facility, clean, good customer service, but prices are a bit high.
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Mike Stecher
Have been a great storage facility working with my disability.
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Stephen Sichina
Friendly staff, decent price for the area, free truck rental
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Danny Estrada
its like they run a prison not a storage unit..
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Momchil Kyurkchiev
Order of magnitude cheaper than any place in SF.