12th and Madison Self Storage

1111 E Madison St, Seattle, WA 98122, USA

Address:	1111 E Madison St, Seattle, WA 98122, USA
Phone:	+1 206-973-2459
Site:	urbanstorage.com
Rating:	4.8

Location

Photos 50

Reviews 18

Syd Ford

Overall, all the experiences Ive had with this facility and the management have been good. Moving can be very stressful and not fun! Although I did not have my things stored here, my Uncle did. Me and my husband have made several trips in the last couple weeks to complete moving all of my Uncles things. Bernie, who works in the office, is a totally awesome guy! His customer service skills are top notch! So although moving is never a fun thing to do (in my book anways), at least Bernie makes any dealings with the office, bill, questions, or whatever is needed , a pleasant experience. He is right their with a smile and positive attitude to help in whatever way he can!! A+++++ Bernie for exceptional customer service skills! Thanks !

Terra Lane

Walked into the storage facility today and was greeted by one of their employees, Burney. I wanted to extend my appreciation for his great customer service at such a busy time of day. Moving is already stressful enough, especially when an entire family is on a deadline. However Burney grace, professionalism and great personality really made the moving process that much easier. I am truly grateful for companys who employ people who care so much about what they do. You can tell by the way he presents himself that he is a true genuine professional and for that I would recommend this facility over all. Thank you for your services Burney. Thank you!

Jessica Johnson Baird

I want to send praise to the wonderful manager Burney who works here. His customer service has been beyond excellent and he is such a pleasant, knowledge and friendly person to deal with. Burney always is the first person ready to help and always has a smile on his face. I recommend this storage facility over all others for the excellent service I have received. Thank you.

jose madrigal

Everything about moving is difficult, everything that is with the exception of 12th and Madison. My fiance and I were having such a tough time until Burney came to our rescue. The manager here exceeded our expectations when it came to renting a storage unit. I just wanted to give a special shout out to the guy who helped us. That Burney guy is a real cool dude.

Cary

I had a unit here for several years and have always had a good experience. The people working here are always very nice and helpful. They have better customer service than most other businesses. The units are a good size for the price and the large freight elevator is a nice bonus. I would go there again if I needed to store more stuff.

Randy Lane

This facility was the logical choice for our move. The convenience, cleanliness and staff provided an excellent representation of the storage industry. Above all I would like to acknowledge Burney for his pristine customer service. He is the person who you need to ask for to have the best moving experience.

Shelly Gray

Wanted to award thanks to Burney for being a fantastic employee by writing him a review for going the extra mile on helping me with my storage needs. Moving can be extremely stressful. Ive shopped around multiple companies and this location is by far the best!

Stephanie Brownfield

I stopped in on Saturday and the manager Burnie was very helpful. I was very impressed by the knowledge and helpfulness since I am already stressed about moving. He set my mind at ease about at least the storage part. Thanks!

Matt M

This is an outstanding storage service. The team is great and the facility is safe, secure and easy to access. The hours make it easy to access the storage unit to boot. 12th and Madison has make storage actually enjoyable.

Juliana Burzynski

I was given the best customer service Ive had anywhere in the area when I went to 12th and Madison Self Storage. Burney was really helpful and was able to answer all my questions. Id recommend this place to everyone.

Chris Reddicks

This is the real storage facility. No really, this is the real storage facility. Ill tell you why; Clean, safe, friendly and excellent for storage. Burney facilitated the tour and signed us up. Good job.

Jhon Evans

Burney, the manager at this location provided excellent customer service. He was very professional, informative and friendly. Overall just a great storage experience!

Allie Renar

This location is clean, safe and customer friendly. I had a thorough discussion with Burney involving storage and was pleased with the outcome!

Jilann Olseene

The customer service at this place is great. Burney was so helpful to my needs. Best storage place Ive been to. Clean and smells good.

Brenden Maldonado

Owner is super nice! Reasonable rents

alaskandude89

Burnie was awesome. Super helpful

pcpholt2012

Great staff, open extra hours.

Brenden Volmar

Very friendly staff!