Address: | 5951 W Oaks Blvd, Rocklin, CA 95765, USA |
Phone: | +1 916-632-8585 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
MA
Marie Retherford
I cant say enough about how helpful Michele was when I came into the office to check out this facility, and get a remote sign up preparing me for a move to another county. She was not only patient, thorough and knowledgable, but also quick to add things I hadnt thought of. These ideas will make a smoother transition during my anticipated upcoming storage experience. She has a wonderful, gregarious, while also very grounded personality. Her competence and professionalism won over my confidence in this facility, and the company.
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Larry Shaw
I was here helping a friend move in when it was over 100 degrees. Josh came by several times and made sure we had water and were staying hydrated. My friend also couldnt stop raving about how friendly and knowledge it was. She said it was like she was talking to a close friend rather than a sales associate. I will be telling all my friends that need storage to come rent from Josh.
AM
Amanda Jacobs
Carrie is awesome! She knows her stuff and Im so happy with the customer service she provided to me today, wish more people are like her. Shes a keeper. As for our unit. My husband rents a unit from Extra Space and we have been pleased with how well kept the property is and how nice the people are. We recommend them to everyone. A+++++++ thank you so much for helping us!!!!!!!!!!
MA
MagicJason Conley
I dont rent a storage unit at this facility. I work in the house hold goods moving industry. They have clean well light storage units and wide rows for easy large truck unloading. The office staff are friendly knowledgeable and helpful in any way they can. I recommend getting a price quote if you need storage. (Not sure what the pricing scale is)
TA
Tammy Noe
This is the best storage facility we have ever used. Dave has helped us for several years with various storage needs and Dave and Justin has always been very helpful, accommodating, and pleasant to work with. We are always greeted with a smile and by name as though we were family or friends. The facility is very clean and in excellent condition.
L.
L. Semple
Ive been a customer for 2 years and have had only positive experiences. Dave and each of the other staff members give wonderful customer service. Its always the people who make all the difference, isnt it??? The facility is very clean and well kept; Im confident my things are safe and secure. Very convenient location too. Highly recommend.
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Alyssa Alliniece
Briana was amazing! Gave me a tour on the golf cart and was super resourceful. Gave me all the details I needed. Reserving my storage space was super simple too, Brittany gave me a check up call to see if I needed any additional information and she was awesome! Will definitely recommend! Thank you Extra Space Storage!
JA
jaysen hill
Got there a little before the store hours of operation and Michelle took the time to grab something really quick comeback and open early to show me a unit. She was very helpful, took the time to show and explain the different units and made a very easy process. Great experience.
NI
Nicholas Des Rosier
Very clean compared to all other storage facilities with a very solid staff. Josh has helped me a number of times and is always respectful and really knowledgeable about company policies. Promotion well deserved for this guy! And great job to everyone else at extra space
TE
Terina McCandless
They made a difficult day so much better with the ease of the process. The property and the units are super clean and I didnt feel like just another occupation of space. Great company with the utmost professionalism and representation by the staff.
AM
Amber Settle
Michele and Briana are awesome, they got me right in the office even before they were open! I interrupted her coffee and i was still greeted with a smile and rented a unit. No better place to do business. And trust me, because i own one.
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Robert Peters
People if you are looking for a REALLY NICE, CLEAN, place to store your treasures this is it. Michelle is the new manager and she shines like the facility. She is very friendly and super helpful. Robert (poetpt)
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Stephen Harper
Michele and Josh gave me so much comfort about renting here vs elsewhere that I wouldve paid a bit more knowing what they took the time to tell me and to top that off i showed up right before they were closing!
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Nicole Carlson
Wonderful experience, Justin was very helpful and knowledgeable about pricing and policies. Overall a very fast process. If you are looking for storage in Rocklin this is the place and Justin is your guy.
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Cross Fire
Josh was friendly and welcoming from the moment my daughter and I walked in. Very clean and neat with clear visible pricing. Josh never tried to sale me anything, in fact he found a way to save me money.
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Tim Fletcher
Military member and kept my stuff here for a year. Nothing but professional and understanding. If I am required to store my stuff in this are again, itll be with Extra space Storage
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Christian Woman
Love the manager. Sad to see her leaving. Extra Space; why can’t you retain your stellar employees? There seems to be a lot of Manager turnover here ..I’m always seeing a new Face.
JI
Jim Doucette
We have a had a storage unit here for about 5 years. Just emptied it yesterday. Never had a problem. Staff was always friendly and helpful And the facility is well maintained!!!
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Samantha Johns
The Store Manager Michele Jenkins was absolutely a delight to work with! She responds immediately to requests and was extremely helpful when figuring out our options!
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Robert Peters
Love the new manager! Michelle is friendly, knowledgeable, and just a joy to do business with. People this place is very clean and orderly. I HIGHLY RECOMMEND!!!!!!
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Anonymous User
Highly recommended. The greatest customer service I’ve ever had. Management have been so patient and good to me. Will be back if we ever need storage again.
AN
Anthony Reed
Michele was extremely competent, helpful, and caring. She is a very dedicated manager. Shes the reason we chose Extra Storage over other storage options.
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Sarah Strosnider
Great customer service! Michelle went above and beyond to help me and my mom out. If youre looking for somewhere to store your stuff this is the place!
DE
Debra Farias
Amazing clean and safe area. Michelle worked with us and really helped us out on which unit we would need. Very curtios people work here and care!!!!
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Duane Bohannon
Fantastic would recommend to anyone looking for a place to store your goods. Used them for over 2 years. Great staff. Michelle was extremely helpful!
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David Bruno
Couldnt have been easier to transfer from my old unit in the bay area. Justin and Dave are very courteous, informative, and extremely helpful!
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Zach Hazel
Clean as can be and friendly! Justin helped me out and provided one of the best customer service experiences Ive had. Highly recommend.
CA
Cassandra Gooding
Was here stressed out this morning from packing and moving. Josh was friendly helpful and intelligent. Thanks for the great service!!!!
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Weston MacRae
Stayed late to help situate an issue with exceptional service. Michelle is wonderful to work with. Thanks extra space! Great rates!
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Ashley Wittmer
Carrie and the staff are great. Had a tough time getting a moving truck in there, and she was super understanding and helpful.
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Rachel Banacka
Very friendly and smart staff. I opened a small inside storage room; the halls were bitter cold to the bone with dim lighting.
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Erick Casas
Great staff, very helpful, and the prices are great. I highly recomend if you need to store anything to use this facility.
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D Lessmail
Fitst impression is good. Flexible payment date and no hidden fees. So far so good. Nicole was informative and helpful.
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Anonymous User
Love Manager cari she Pleasant wonderful and helpful. This place is the cleanest I’ve ever seen. Happy with this place.