Address: | 219 Old County Rd, San Carlos, CA 94070, USA |
Phone: | +1 650-594-1148 |
Site: | tsautorepair.com |
Rating: | 4.9 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9:30AM–5PM Closed |
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Mike Chilcott
My wife and I showed up for an appointment on Saturday morning. The plan was to drop the truck (2007 F250 6.0 diesel) off for ball joint replacement. (We even brought our bicycles with us to ride around town during the repair). We were greeted immediately, and welcomed in a warm and friendly manner. It felt as if we had known each other already. Sean noticed a diesel smell right away and popped the hood while we were still at the shop. He identified the leak very fast and pointed it out to me. It was the fuel regulator. Then after a few quick questions about why I thought the ball joints needed repair, I explained that wed just had new tires installed and the mechanic at the tire shop wiggled the wheels and said that the ball joints were bad. Sean said that he highly doubted that the ball joints were bad, but hell take a look. ...and off we went, my wife and I, on our bike ride... Nope, the tires were flat on our bikes. No problem, Sean motioned for us to bring our bikes into the garage and he checked the pressure and filled up all of our tires. Awesome. So, we rode about a half mile up the street and stopped at a pub, St. James gate. Ordered some burgers, and before we finished eating Sean called up to say that it was the wheel bearings and that he fixed them- on both sides. Cool. Shortly after the phone call, we arrive back at the shop. I say, "how much do I owe you", and he tells me, "no charge, it was easy." Lol, wow. Saturday was a good day. We scheduled the replacement of the fuel pressure regulator for the following Wednesday. I dropped my truck off at break time and picked it up after work. No problems. Ive scheduled an oil change for next week, as Im already overdue. I think Ill be going to Sean for all my repairs as long as Im in the bay area. Highly recommended!
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Justin Hagler
Summary: Sean at T & S Auto Repair is the only place I will go for future auto repair work. Excellent service and top notch repair work. 10/10! I had never needed a mechanic before other than routine tire/oil maintenance. However, when my car stalled out and wouldnt restart on El Camino, I wished I had done more research. When the AAA tow driver pulled up, and I asked his opinion of a good local mechanic he recommended Sean and his business T and S Auto Repair. Using the logic that one does not become a tow truck driver and hate cars, I took him up on his recommendation. One of the best decisions Ive made for my car. Sean is both mechanic and Co-owner of the business, and demonstrates incredible expertise in his craft, as well as respect for customer experience, which is a rarity in todays world. He gave me a call after running diagnostics on the car (which he didnt charge me for), and let me know what the problem was, and a quote on what it would cost to replace. His costs for the repair were fair and honest, when I asked if there were cheaper parts available, he responded "I will not sacrifice the safety and reliability of my customers vehicles for inferior parts, all of which come with a lifetime warranty", a customer oriented attitude I found extremely refreshing after dealing with large corporate chain maintenance shops for years. Sean was able to get my Car back running smoother than ever in under 24 hours, which really speaks for itself. As Sean and Teresa will tell you, the company is Diamond Certified in customer satisfaction. Go, meet them, you will not be disappointed.
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Mike Yao
I found this store from Yelp. Sean is a very knowledgable and honest mechanics, he worked on my 2008 Lexus IS250AWD. The car had brake problem, I have to press all the way down to feel the stop. Sean debugged the problem by inspecting the brake system, performed a brake fluid flush, removing airs in the system, wheel alignment. After that, the problem narrowed down to rear rotor and brake pad touching and being rusty. Sean ordered the original parts and performed the replacement for rear rotors and pads. Now the stopping force feels like new again! The spark plugs were also replaced, it was something on my to-do-list for a long time. I am glad to find Sean and Theresa, reliable, knowledgable, lovely owners to get my car back to good shape! Thank you! I will definitely come back again for my next oil change and maintenance.
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Lucas Grieser
I had my truck towed here after it broke down. They had the problem diagnosed very quickly and they went above and beyond to get it working again. Sean and the team were very accommodating and provided excellent service. I would absolutely go here again, and highly recommend them to anyone.
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Kimberly Carpenter
Ive been using T and S for three years and recommend it to everyone I know. Sean provides amazing service with exceptional customer service. Cant ask for anything better.
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Mark Nohr
Shun was professional, knowledgeable, and easy to deal with. We received a great turnaround and the work looks to be high quality.