Address: | 160 Chestnut St, Redwood City, CA 94063, USA |
Phone: | +1 650-366-1900 |
Site: | autorepairsredwoodcity.com |
Rating: | 4.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM |
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Bennett Kuhn
Ive got a 2002 Honda Civic. The car has a plastic front bumper and the left side single screw that holds it on tore out the screw hole leaving me with a bumper threatening to fall off. Hondas solution: replace the whole bumper assembly at a big bucks price. After talking to Chris (the owner) he offered the solution of a single self taping screw to attach it firmly to the car body. OK, so Ive got a screw head inconspicuously showing- its on a 10 year old Civic. Chriss outrageous price for this excellent fix?: not only did he provide the screw for free, he put it in immediately for free!!! Chris said he wasnt about to charge me anything for putting in one screw. Now that is real customer service! Chris always takes good care of me and my car which is why I keep coming back. Bennett Kuhn
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Anonymous User
The extra miles...I took my car to Chestnut Automotive for a complete tune up and timing belt replacement. I really appreciate the customer service I received. The owner, Chris, first gave me a great deal and went out of his way to make sure I was happy. In fact, I needed a ride to San Francisco and he took me instead of me having to take the train! I was in a hurry and really appreciated his help. Ive had my car back for over a month now and its running better than ever. If you are looking for an honest shop that understands the value of customer service, take your care here!
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Aaron Grove
Cris is a great guy a stellar performer and super star mechanic! Not only is he reasonable, hes honest and does quality work at an affordable rate. I referred my friend Kristin to him and he drove to Treasure Island from RWC to get the car then dropped it off afterward. Who does that? Hes know how to go above and beyond the call of duty. He knows how to create the competitive edge and sustain with a good name and reputation. Thank you for working on my cars and most recently my Mercedes Benz CL55 AMG. Thanks again, Cris! You rock! =))
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Jeff Wess
Save your money and dont use them. My car had engine problems and I drove it to them, the guy Martin told me that it wasnt worth repairing. So he offered to sell it by having someone look at it. He promised there is no charges for that. 3 days later their owner Chris low balls me an offer and when I wanted to take it out of their shop, he said the storage charges were $240. No where does it say on their contract that storage charges will be charged and it totally unprofessional. Very bad experience.
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Steve McGee
Helped me, beyond the scope of my coupon price. Im from San Francisco, and was just visiting the area. Found a coupon on the web - they didnt seem so sure about it - but they honored it. Class. We both talked about the potential causes of my overheating for a while, and eventually I addressed the issue and Chestnut was 100% right about it.
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Matt Silveira
Ive been looking for a good mechanic for a while and Ive finally found a great shop with Chestnut Automotive. I took my 2013 Chevy Camaro in for a routine service and they spotted a leak with my master cylinder (breaks) and fixed it in addition to the service and oil change. Also, the cheapest service that Ive had to date.
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Alok Damireddy
I had a coolant leak in my 2006 BMW due to a loose hose. I took it to them and Chris(the co-owner) estimated that it would cost around $100 to fix it up. When I was ready to pick it up, he charged me over $200 and added unauthorized charges to the final bill. Very expensive and be ready to expect big bills
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David Boyd
When my coolant system failed after 6pm while driving through Redwood City, Chestnut Auto was one of the only open shops. They were able to resolve the issue and perform an oil change over the weekend and when I picked it up, even helped me install my bike rack. Very happy with the work and helpful service.
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Anonymous User
Took chris my 65 mustang to install some led taillights... He did a great job not counting the fact that a part that i provided was no good help me get my light working temp till i got a new part. My car will be at his shop again :-)
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Rehman Irshad
I brought my BMW here and they took care of my brake problem that I was having for years. And now I can drive safely with no worries. Plus they are very polite and can fix pretty much any thing you can imagine.
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luke tittle
They were more than Helpful great people. came in on a Sunday and they stayed late to fix the problem to make sure I could make it to work on Monday. Highly recommend this auto shop. Thanks
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Mackenzie Adams
This was the best customer service I have experienced, hands down. Wonderful down to earth people. Will recommend to everyone. Thank you so much for going above and beyond.
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Sonia Majri
We had a wonderful experience with Chestnut Automotive. The staff helped us very quickly and efficiently. Highly recommend this honest shop with great customer service.
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J Penzke
Perfect customer service, Chris was a total help on explaining everything on my 2006 Mini Cooper, definitely will be back for more services. Thanks Chestnut Automotive.
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Tom Jameson
These guys are great. They can fix almost any vehicle. They have all of the latest equipment and the skills to use them. I highly recommend this place.
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Brian Romanow
Ive been here twice now and Ill be back for any future work. They have great customer service and I recommended to everybody.