SD Computer Repair

7061 Clairemont Mesa Blvd #221, San Diego, CA 92111, USA

Address:	7061 Clairemont Mesa Blvd #221, San Diego, CA 92111, USA
Phone:	+1 858-366-3266
Site:	sdcomputerrepair.net
Rating:	4.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM 11AM–2PM

Location

Photos 30

Reviews 3

Chris Meinhardt

Go here, not Geek Squad. Great experience! A bit difficult to find (second floor across from McDonalds) but once you get there youre in good hands. I went in because the screen on my four year-old laptop wouldnt turn on. They immediately knew what was wrong, overheated video card. The owner told me he could fix it by replacing the video card, but it would only be a temporary fix as the problem would happen again eventually. He recommended I get a new laptop and said he could transfer the data from the old laptop to the new one. The following Saturday I bought a new laptop and brought it in the transfer the data (the guy at Fryes said he couldnt do it without the screen turning on). It was about 3:58PM when I walked in to SD Computer Repair, and I noticed their sign said they close at 4pm on Saturdays. I didnt want to inconvenience the guy (family-owned/operated business), so I said, sorry to come in so late, are you closed? He said no problem and offered to help me anyway. He pulled the hard drive out of the old laptop and transferred the data from my old computer to the new one, which took about 45 minutes due to the amount of data on my hard drive. Then he asked what I was planning to do with the old laptop. I said I would probably just recycle it. He offered to trade his fee for the old laptop to use for parts. Great trade for me. Best Buy gives you a $10 gift card for recycled computers, but by giving it to SD Computer Repair I saved $30-$40 out of my pocket (dont remember the exact cost because I didnt end up paying anything). Next he showed me how to use my old hard drive as an external hard drive and walked me through how I needed to reformat it. He also did some minor setup on the new laptop to make it easier to use. And then came the big one. I mentioned that my wife is having an issue with her brand new ASUS laptop from Best Buy. She spent a ton on this laptop and bought the extra warranty. When she brought it home the wifi would periodically cut out. She called our cable company who came out and replaced the wireless router, but it didnt fix the problem. She took it in to Geek Squad. They ran a test for a few hours and told her it didnt cut out so they couldnt fix it. She told them that wasnt acceptable and they needed to keep working on it. They ran the wifi overnight (at Best Buy) and it never cut out, so they told her the only thing they could do was to come out to the house and try to troubleshoot there for a $50 fee. They also mentioned that they only covered hardware issues. So much for the warranty. We said forget that. The cable company said they would come out to troubleshoot but it would cost $50 as well. When I mentioned this to the SD Computer Repair guy he said it is probably the wifi card. He offered to take the card out of my old laptop and put it in my wifes laptop for $10. I said I would be back the next day. I walked out of there an hour after they closed having paid $0 to have all this work done on my computer and with a potential lead to fix my wifes computer as well. The next day I brought my wifes computer in. They replaced the wifi card in about 5-10 minutes. I tested it for 10 minutes in the store and it seemed to be working. I paid them $20 instead of the $10 they asked for because I was so happy with their service. I brought the laptop home and it works great. These guys saved my data and saved me $30-$40 on the transfer and $40+ on my wifes wifi issue. Best Buy sold us a very expensive laptop with a junky wifi card, conned us into buying a warranty, and then Geek Squad didnt know enough to figure out the problem and wanted to charge us to troubleshoot their own shoddy product. Dont go to Geek Squad, go to SD Computer Repair!

Shiao-En Lee

The screen on my HP Envy 15t began flickering one day and half of the display would occasionally black out. I would have to squeeze the hinge area and move the display back and forth until the problem went away... but only temporarily. Eventually, 2/3 of the screen wouldnt display anything at all so I knew I had to seek help. Yelp led me to Sam and SD Computer Repair and I could not be happier with the experience. I brought the laptop in during my lunch break and Sam took one look at it and immediately knew what the issue was - the cables connected to the display ran through the hinged area and thus were prone to cracking after years of opening and closing the lid. He opened the laptop up, removed the screen and showed me damaged cables. He told me how much a replacement display would cost, encouraged me to look around to see if I could find a better deal in case I wasnt sure, and said he could order it for me and once it arrived in a couple days, have it installed right away. After some quick Googling, I was very comfortable with his pricing. The day the new screen arrived, Sam called me and said he could install it any time I wanted to stop by the store. I stopped by on my lunch break again and everything was taken care of in less than 15 minutes. Overall, the price was at least $70 lower than the next 3 competitors on Yelp and the professionalism, friendliness and honesty that Sam displayed made me a loyal customer. If anything happens to my phone or laptop in the future, I will definitely be coming back.

Toby Hang

A friend of mine refer me here back in 2016 and I was very please to do business with Sam I also look up some reviews on google and yelp about this repair shop and they are all good reviews. I have came here for 1 Samsung Laptop repair, 1 iPhone 6 screen replacement, iPhone 6 power button replacement. And I was satisfied with all. But the last time Ill ever do business with this place is when I came for my home button/ booting issue. My home button has not been working properly a couple days before I brought it in the shop and the morning of I decided to take my phone apart to see what happened. After I put my phone back together and try to turn it on, but it got stuck at the Apple logo icon sceen, so I brought it in to the shop so Sam to take a look, first he explained that the home button wired has been ripped and OS system keep crashing when try to boot. So he replaced my button home for 25 Dollars and updated my OS 8 to to OS 10, the reason why I keep the IOS 8 is because my phone is jail broken and there are no current version of jail break for IOS 10. After he updated my phone to IOS 10 my phone works again. And I was satisfied with the service. Until later on I realized he CHARGED ME $30 for IOS update. I could have done it my self at home for free, if he really valued his customers he should not have charge them for a simple IOS update. That was a dishonest move by Sam sorry but Ill take my business somewhere else.