Address: | 1729 Junction Ave, San Jose, CA 95112, USA |
Phone: | +1 408-392-1200 |
Site: | autowest.net |
Rating: | 2.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM Closed |
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Benjamin Sodos
I have had 2 non-fault accidents resulting in my wonderful 350Z being put to the shop, Auto west was certified by all the major dealers including Nissan so i knew it wouldnt affect my warranty and I could get some quality work done, on the insurances dollar of course. After the first time they repaired it for a 2 week job it took 1 month and 1 week, they consequently drained my battery completely dead and would no longer hold a charge, so i had to get a new one, was never re-reimbursed after several attempts. They Dinged my driver side door and instead of saying oh, well just go buff that out immediately he tried to schedule me in for a later date TBD of course... which is making this hard since my only other vehicle is my Bike and its rain season. I want to keep this short... but below is the complete List of damages to my car done by the Auto Shop. Door was dinged by blue car apparently - $250 Battery Panel Latch Broken - $15 Amp Left Unhooked and Terminals Broken Off - $15 Amp Un screwed and Screws Missing - $2 Front License Plate Missing after bumper repair- $40 Battery ITself Drained and Dead - $100 Spare Tire Taken and only returned after i called in 2 months later when i needed it ofcourse!!! Alignment after the accident still off. Overall the work they did repairing the damage done by the accident was wonderful but the damage incurred after the accident is becoming ludicrous. Inform everyone you know, so we can shut these people down. My roommate is a mechanic and a damn good one. These people... its shameful to have to admit i went to them... but its better at least i can let you know how bad they really are.
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AnDuKn0Thi5MaN
I could not have asked for a better experience from a body shop. I had my newly purchased car hit on the freeway and was beyond concerned about which shop to take it to for repairs. I drive a 2015 RCF in "molten pearl" (not an easy color to match), they painted almost half my car and youd never know it was side swiped. If you drive an exotic car, these guys know their stuff. Aaron Muñoz was beyond helpful along with his staff, I would recommend using them to anyone that has been involved in an accident, their level of work sits on different level and was thrilled with the end result!! -Rich
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Freddie Navarrette
Got into an accident ,took it there by referral from a friend. They TRIED to put wrecked parts back on my truck,was only supposed to be a 4day deal ended up being there 36 days!!! Shady ajuster "vince" j. Never take an thing there people. Got stuck for payment of rental after 30 days, was charged because of neglect on there part and refused to pay me.
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Anonymous User
I was recently the victim of a hit and run and was referred by Smythe Mercedes to Auto West Collision. All I can say is WOW what an easy experience! Aaron thanks for all your help I would certainly recommend you to everyone I know
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Sultan Nawabi
They did fine work on my bumper. BUT BEWARE!!! I NOTICED PROPERTY MISSING FROM MY VEHICLE!!!! Very disappointed, I heard/read this was a respectable establishment but now Im unsure. WATCH OUT!
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IM R
Great Shop that takes care of business! They have done a quality job repaing our car. They use OEM parts and color matching is perfect
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The Vinci
they are full of bs. they quote you with unnecessary stuff to jack up their prices. do not go here. save your money.
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Corinna Vidal
They took more than 20 days to fix my vehicle..They cut corners and horrible
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Tarek kahel
Awsome wirk
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Bill Strathearn
Great, friendly service and excellent repair work
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Anthony Arch
Very helpful staff.