Address: | 1430 El Paseo de Saratoga, San Jose, CA 95130, USA |
Phone: | +1 408-871-9333 |
Site: | greatclips.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 10AM–6PM |
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Jeffrey Hsieh
I used to get haircuts here at least 5 times, then I went to other Great Clips location because the senior haircut lady did not seem to be friendly or even professional like other location. However, today since only this place had 0 waiting. so I went back again. Sadly, it is the most unfriendly experience and poor haircut Ive hit in this location of Great Clips, 1430 El Paseo de Saratoga. Here was whatd happened - I went into the store with a $5 discount in another Great Clips receipt. So I asked, "will you endorse and take $5 off todays haircuts fee? If NOT, I can go back to the original Great Clips store." She held it and looked at it quickly but just uttered "I need to read it--", and asked my phone number to check in the computer. Then see brought me to the haircut chair, but did not say "yes or no", so I asked her again. she still said "I need to read it, right?" Apparently, she had already read it. Finally she said "yes", yet reminded me that someone used to ask for $30 discount from $100 purchase. Well, Im perfectly valid, why she said that. Then she ask what number or size for haircut, I said "number 2" on side, but longer on top, then she said "That will be number 4". I thought it will be partial using scissor to cut, yet I was wrong. Well, it ends up with just using "hair clipper" all the way (2"). Within 5 or 7 minutes, she had completed hair clippers job and I was done. Finally, I paid her $12 ($17 minus $5) without giving her "tips". And she gave me the changes with NO receipt. When I went out and found no receipt, I returned to the store and asked for it. While shes making up the $12 receipt, she said "you do not need the receipt." I said, "yes, I need to prove I had paid.". She said "youll pay or we wont let you go.", I said. "Of course, every customer will need receipt with any deal." Then I took the receipt and ran out. Obviously, it is not wise when I showed her the "$5 discount" from other Great Clips store although I let her to decide. She took it very reluctantly so I had a miserable haircut as a result.
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Mateo Uriarte
Ive gone here for my haircut for 15 years. The staff is friendly, they keep it clean, the owners are a frequent presence, and the waiting area has a couple toys and magazines for the kids/adults. The prices are reasonable, $14 for a kids cut, and $16 for adult with short hair. You can check in on line and will get priority service when you arrive, but they DONT take appointments. Sign up at the front desk on a leaflet and theyll mail you coupons.
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Julie Ball
Update: A nice guy named Nhat fixed my hair. Upgraded to 3 stars. Nhat gets 5 stars! Thank you Nhat! Some lady made a mess of my bangs!!! See the picture. Even a place like this should be able to trim bangs.
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Rosannah Riess
Super quick - just like i wanted. Super basic - just like i wanted. Exactly what i asked for. $15. I am female with long hair & asked for long layers.
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Aspi Siganporia
They pay attention to your request for particular style. Quick haircuts.
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Michael Bandstra
Friendly and skillled stylists. No wait. Familiar Great Clips service.