Address: | 2300 Grant Ave, San Lorenzo, CA 94580, USA |
Phone: | +1 510-276-1594 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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americanbobtail1
If you are looking for a storage facility which monthly storage rates increased from $55 to $81 in little bit over 2 years and would of been $89 it I did not move at the end of the month, facility loses your rental contract and wants you to come in to sign a new contract, left the storage unit unlocked after more likely than not a disgruntled ex-employee removed your unit and other units being a renter off the system, and attempted to damage yours and other renters units at the facility, then I would highly recommend this facility. If not, then I would shop around for other storage facilities.
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Obietta Elizondo
When i came to Extra Space Storage I was trying to find any storage because I needed to move out ASAP . I called and went to see the space. i was met by Rick who was the nicest most helpful person. He explained what was available and helped me get a space that day. the first month was free. I had not trouble with Extra space storage even though i was there longer than I intended to be. When it was time for me to move out I had a problem or two I needed to work out. Rick again was very kind and helpful. If I every need a storage again Extra Space would be my first choice.
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Billy Kidd
A couple weeks ago as I was moving things from my unit. I accidentally dropped my wallet and was completely unaware. The very next morning management left a message stating to come by the office because of something that I left at the facility. When I arrived, Devin had found my wallet! Not only this is a great place... it has a great team that proves above and beyond my expectations. Keep up the excellent work Extra Space Storage Team!!
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Todd Springer
This place is top notch. Rick is so professional and friendly and after you meet him you know he cares that things are secure and safe. He goes the extra mile....he actually walks the property every day to make sure things are locked. He noticed i did not lock my unit correctly so he secured it and called me right away. I cannot recommend Rick and Extra Space enough. 5+ stars.
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akil omari
Units were very clean, and well maintained. Price was a bit high after my introductory rate was over however the introductory rates were pretty nice. Very friendly and helpful staff. The location is in a somewhat secluded area so it makes you feel at ease with having your valuables here. Would definitely rent here again if I needed to.
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doramar luna
We recently bought a house and needed extra space to store some items while we sort things out, made reservations for a 10x15 unit, met Rick over the phone he made an appointment for next day, we met and took care of everything for me to rent the unit, very kind and caring and professional he answered all my questions. ¡Thanks Rick!
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Ameenah Lutfee
The manager, Rick, couldnt be more professional, knowledgeable and accessible. His professional yet friendly demeanor assured me my storage needs were meet to the fullest. Im pretty "anal" about customer service and from my experience Rick deserves 5+....the facility is super clean and orderly.
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Honey Jorge
Rick delivers excellent customer service. He is very courteous and trustworthy. I can call him anytime for any questions and/or concerns. The new look of the facility is wonderful. I definitely recommend Extra Space Storage for any of your storage needs.
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Patricia Conley
Had a wonderful experience trying to find good storage places can be hard these day I worked with Rick who made the experience less stressful because of his professional and caring demeanor I would recommend this facility to anyone looking for storage
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Leigh Smith
The site is very clean. And the employee who helped me was very informative. I appreciate people who know there stuff. Unfortunately they were outve the size I needed but she pointed me in the direction to another extra space that had the size I needed
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win A
We rent a storage here today without a second thought! Customer service is much important than the place itself. Rick gave us the best customer service, patiently explain the rules and details. We definitely will recommend this place because of Rick!
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Brandon McClintock
Great customer service! Been a customer at this location for years and have found this to be one of the most helpful storage locations. Very helpful setting up a unit transfer for me just recently as storage needs increased.
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manjit singh
The property is always clean and open on time. The gate hours are great. Always get a call from Rick reminding me when my payment is due. The best thing about the place is the staff always smiling and very helpful.
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Dana Ewell
Extra storage is a great place to store your items when you dont have space in your place. Both my sisters and my best friend have spaces there and the manager was really very helpful when we moved their stuff in.
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MQ510
I really appreciate that the manager lives on-site. I recently rented a storage after researching other options - this is the best facility at the best price. The manager is friendly and knowledgeable.
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Christine Hendrix
I have a Storage there. Rick the manager is great! Always friendly and helpful. Works with you when youre having a little problem paying on time. Also, the outside of the storages are always clean.
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veronica armstrong
Rick is very upbeat, positive, helpful and detailed. The grounds and units are clean. I would recommend to anyone in the area looking for storage needs. Awesome customer service. Thank you Rick!
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CHRISTINE FLORENTINO
This place is the best storage imho. Manager rick is very entertaining and very informative and has the best storage deal ever! Has the lowest rate as well! I highly recommend this everyone.
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Jessifer Johnson
This was my 1st time ever news to rent a storage place. I call around to about 4 to 5 place and I must say Ricky is the best here at Extra space storage and the deal I received was great!!!
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Bonnie Evans
Just wanted to thank Rick at Extra SpaceStorage. ! He was more than helpful and polite when I had a problem with my key . So nice to know there are good people around when you need them.
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Greg Cyr
Rick at the san Lorenzo extra space storage is the Best. Very friendly, always exceptionally helpful, and very professional and efficient at his job. Thank you Rick! 5 plus Stars! !!
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Dorinda Montalvo
I had a great experience with Rick and Magda. I am excited to have rent my storage unit at this facility. And would highly recommend it to others. Thanks again Rick and Magda.
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Family S.
Rick was very helpful and friendly ever time we went in. The property was always clean and I loved all the cameras and lights around the property because it seems safe.
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lovely sabado
Rick is awesome .. easy talkin to him.. its fun talking to him.. i give him a 5Star .. nice and clean .. definitely refer to all of my friends..
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lidel ramos
First of all nice and clean I dont see a any dust, on top of my boxes NO dust, as long as you keep it closed. And the manager are very friendly.
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ytsurnos
Customer service is great here. Rick is the best. Everything is always clean and hes always around to help you with whatever you need.
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Natalie Kennedy
Magda was very helpful and informative regarding my unit and rental needs. The premises is extremely clean and conveniently located.
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Joycelyn Eckels
Excellent service by Magda Brown. The site is clean and spacious for what I need. Recommend this place to anyone.
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Andy Ottonjr
Extremely good service, and the staff are absolutely wonderful. I would highly recommend this storage company.