Public Storage

709 California Ave, Sand City, CA 93955, USA

Address:	709 California Ave, Sand City, CA 93955, USA
Phone:	+1 831-204-1966
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 24

Reviews 25

Shelena Berry

This is the WORST public storage facility I have EVER been to. We have a storage unit at this facility and plan to move to another storage renting place completely because not only is the facilities manager rude to me but I believe its because I am BLACK. She states that I am at the unit that we pay for TOO much....that they consider it loitering...although there are a handful of other unit renters that are there as much as I and when I ask them (for whom are not black) if they have ever been approached by the facility manager they stated they had not. And needless to say because we have too many items to fit into our 10x5 unit rather than ask if we would be interested in seeing a larger unit she tells me to get rid of my things or they will dispose of them their selves. What kind of business tactic is this?? I am appalled and disgusted by the behavior of not only her but the customer service representatives that are not there to remedy the situation but make me feel even more hurt by covering for her behavior. I plan to report them to whomever I can to end this discrimination and unfair act. I hate that I had to even give them ONE star.

Beth Hubbs

Great experience. I dropped in to check out the facility and Jay helped with all of my questions and showed me available units that were grouped together (we needed multiple units for my business). I got personal attention and a thorough explanation that covered all of the bases for my needs. Jay recommended looking at the website also, which I did to reserve 2 units some days later. I followed up and spoke with both Jeanie and Stephanie with a couple of phone calls over the next week or so. They were both very helpful and friendly. We scored a $1 for the first month deal! and 15% off the monthly rate which was an online special. I had my first move in day today and all went well! Thank goodness for the carts that are supplied! I feel like the staff have a positive presence here and that our experience will continue to be a happy one. : )

Sara Hunt. allison phungglan

The woman who actually works at the Public Storage up North happened to be working the day we rented our unit in Sand City. SHE WAS VERY NICE N HELPFUL AND OVERALL A NOT TO DO BUSINESS WITH!!!! As for 3 other female workers there, they were EXTREMELY RUDE!!!!! I would NOT recommend this place at all to anyone!!!!! Worst storage renting experience I have ever encountered and I have rented from many places in the past due to my job and having to move around!!!!

Kelita Smith

Stephanie is sneaky...she told me that fees are due on the first of the month. Silly me, I always thought that the first of the month has a one in it, but the rent was due thirty days from first payment. The confusion cost me a late fee, and I was so annoyed I decided to move out which cost me even more because their free month only applies if you stay! Isnt bait and switch illegal?

Dana Resurreccion

This is a great location to get boxes and items you would need for moving. Stephanie was extremely helpful getting me the correct sizes for my boxes as well as other items I needed during my big move. By far the cleanest Public Storage or storage facility I have seen. May even consider getting a storage unit here.

bob leeds

Been renting 2 10x10s for 5 years, and have only the best experience, every time Ive visited the office; Stephenie and other managers always greet me with smiles. And Im impressed by how clean the hallways are kept. Also, my possessions have remained clean and odor free, even my clothes!

Xena Warrior Princess

This storage facility is one of the best Ive ever been to. Buildings are secure well-lit and the facility is always clean. The employees are extremely friendly and paying my monthly bill is simple with automatic payment. I highly recommend this facility to anyone looking for storage.

Betsy Rosenthal

Stephanie, the manager, was totally competent, complete and comfortable to work with. Their code # system makes it so easy to remember! The facility is clean, well maintained, with a good number of handcarts available. All -in-all, a very pleasant experience.

Michael James Bell

Wish storage were cheaper... however WE LOVE OUR NEW FRIEND- CUSTOMER SERVICE REP STEPHANIE, HERE IN THE BUILDING. she takes time to call me & remind me of my late fee date, so i dont get charged!! it helps every time!!! THANKS STEPHANIE of PUBLIC STORAGE! :)

Sidney Brown

Katlin was a great help and made my renting of my first storage a great one. She was amazing and I would like for her to be a knowledgeable for her great customer service and knowledge of the public storage deals and property.

Alenna Sun

Marin and Stephanie were a tremendous help in my first storage unit experience. The whole experience was clear and smooth, no issues. Thank you Marin and Stephanie for a chill and awesome first time storage experience!

Casey Alif

Stephanie is dynamic, energetic, and most importantly she really listens when I do have a complaint, then she responds with a positive solution. She is an asset to your organization. Many thanks to her. Qasem Alif

Anon ymous

I have been renting here for a few years now and Public storage is a great place to store your things. The manager Stephanie is always helpful and always has a smile. The place is clean and they have great security.

DAVID JENSEN

Serena is doing an Awesome job at PUBLIC STORAGE in Sand City. She is very courteous with the Customers, and is very helpful.She is Nice to the Customers as they walk in, and she greets them with a friendly Hello.

Beth Russell

AWESOME staff, great safe place to store your belongings. Transferred from another Public Storage location that had been broken into, day and night difference between them and this one....Highly recommend.

jamie davis

They were great. Stephanie is awesome so is Genie and Katie. Im also super grateful that Jay told me to go on line cuz I got a better rate on my locker. Im glad Ive chosen to store my lifes belongings here.

Sallie Strong

Stephanie, the manager of this Public Storage location was fantastic! Shes knowledgeable, quick and courteous...its refreshing to interact with an intelligent, helpful person in a world where few exist!

Tom Dominy

I have had terrific service with PS since 2205. All their personnel have been helpful and cooperative. Stephanie has worked with me for the last four years and has delivered superlative service.

Kelli Nairn

The property is immaculate, the staff is smart, friendly and professional. It has been an excellent experience and I would rent here again without question.

Victoria Ann Grillo

Stephanie is a great manager very helpful and runs a tight ship. I appreciate knowing my stuff is safe Recently widowed its helps me to sleep at night

Steve Parker

Very helpful staff, friendly from the moment you walk in. I think Stephanie was very helpful and she made sure my unit was adequately sized.

Liza Marvin

Very convenient location and Stephanie made everything so easy. If I ever find myself living in Cali again I will def use Public Storage.

Scott Shaw

Went in to ask about unit sizes. Serena was very knowledgeable patient and helpful. Will definitely reccomend based on my experience.

Shane Miller

Great storage unit. Very cleanly units. The staff was very professional and courteous to work with. I would recommend to anyone.

Billy Palmer

Stephanie is mad cute and very professional. She is very prompt at addressing issues. Super professional and very prompt.