|Address:||180 Calle Del Oaks, Del Rey Oaks, CA 93940, USA|
|Working:||9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM|
I am currently a customer i went there on sun -Dawn was very rude and disserespect-Assumed i was leaving a box of trash intead of asking if i was- A very crappy attitude and poor customer service -falsely put info on my acct that wasnt tru -Needs better customer srrvice Skills-Security cameras needed for personal items after business hours-Jeannie very helpful excellent customer service skills aand always willing to ressolve an issue in a timely manner -I would definetly reccommend that everyone to ask for her assistance -Good job -
My wife and I just rented here and we could not feel safer when storing our household items while house searching. Lacey told us about the best schools in the area, as well as restaurant and local hit spots. Lacey didnt just care about our business but about us. When we commented her on her great service, all she said was "its her personal motto to leave people better than she found them". We thought that was so awesome and we have recommended public storage to all our friends and family.
I recently moved from a storage facility in Salinas to your facility in Del Rey Oaks, and I am so glad I did! Your property manager was incredibly helpful and very pleasant to deal with. Even still at the end of the day, when most people are just ready to pack up and head home. Lacey was a great help and I really appreciated her patience with my children and I. Her positive attitude and bubbly personality made the move worth it! Youve got a great employee! Thanks Public Storage!
Patty and the crew @ this public storage location have been very helpful! The location is secure, clean and the ladies always greet you with a smile! They even take the time to remind you if you are going to be late on monthly dues. Most every other business that I have dealt with seems to be most eager to throw you collection companies without ever giving you the courtesy of a bill.... Thank you Patty and crew! :)
Not the best place to rent, I was told... I cant remain in the property for no more then an hour... and I need it to clean my unit and the lady is constantly checking to see what I am doing is very annoying!!! I been renting with public storage for over 6 years at a different locations never deal with a property with poor customer service! I would say good look somewhere else to rent.
Service was friendly and storage was perfect. They did an automatic payment and there were no complaints with their service. The only thing that was a bummer was when the rates went up halfway through my time there. Its for maintenance, I get it. The thing is there are people like me who budget the months. Other than that, I would recommend it.
I had to make a move here from out of state, I have rented many storage units over the years and this one is by far the best. Lacey has made my transition so much easier. She is always pleasant, helpful, and knows a lot about the area. the storage facility is always clean. Thanks Lacey for making this such a positive experience.
I met Lacey a few years ago when I switched my storage to Public Storage. From the moment I met her I liked her. She has always been kind and helpful. Now days its hard to get good customer service with a smile. The complex is always so neat and clean. I have referred friends and family to Public Storage and I will continue to do so.
Being a first time renter for storage, I had no idea what to do! Lacey walked me through the whole process and answered every question i had! It was so nice to have someone who was willing to work with me instead of just trying to shut me up. I would recommend this place to anyone!
In the midst of a very long moving process and dealing with numerous people by far Patty is one person I look forward to seeing each week as I move my belongings to and fro from my unit. The facility is clean and secure. Thank you for the Warm, friendly service!
My roommate referred this storage place to me, when I was very stressed out trying to find a place to live. The property manager Dawn was very helpful, she could tell this was my first time renting out a storage unit and explained the details to me very clearly.
Being new to storage units I had lots of questions. Safety, accessibility , no water leakage, light, etc. Dawn was very patient with me and answered all my questions...she knows what shes doing. So far, I am quite pleased with the facility.
Lacey has always been extremely helpful and most delightful to deal with. I recently rented a storage garage from her and she made the process painless. She is a bright and charming person; she will do well in whatever position she holds.
Lacey is amazing!. Signing up was quick and easy she explained EVERYTHING And answered all my questions, she even helped me take a few things into my unit since I was solo that day, awesome customer service! Thanks Lacey, you rock!!
Jeanne is awesome! She was so helpful today and made my move out so easy! I spent 4 years at this storage and never had any issues. Very clean and easy to access. Would definitely use this place again if I need extra storage space!
Lacey is the best! She is always cheerful and helpful. When there is a problem she sees to it that it is handle in a timely matter (there was a pipe above out unit that was dripping water). Lacey moved quick and we had no worries.
Phenomenal customer service! This place is clean, appears safe, and is run by people that care. A refreshing change of pace to interact with people that want to be at work and who want to make the customers experience a great one.
They treat right every time. Really appreciated Patty. She made moving in easy an affordable and when we left she made sure to cancel all auto payments and only charged for the five extra days we stayed. AWSOME SERVICE
It is great to see Katie as the property manager shes doing such a great job running the place since it was empty for six months I think public storage made the best decision of their career they could putting her there
I used the place as a temporary storage (1month + 1 day). The staff was excellent, the place was clean and no one was upset about the short stay. Worked out perfect for what I needed. Quick in and out access.
This is the best Public Storage facility I know of, I feel like I end up calling Lacey every day and she is still cheery and always helpful. I reccomend this Public Storage to everyone!!!
Dawn. What can I say? Awesome. Professional. Knew her stuff. Made checking in super easy. She even found ways I could save some extra money! Such a breath of fresh air. Highly recommend!
Lacey is so sweet!! We are sorry to hear she is leaving but excited for her! She assured us we are in good hands with the next property manager. This new person has big shoes to fill.
I went in to get some moving boxes and some information on storage units and Dawn helped me out. She was very helpful and friendly. She did a wonderful job in helping me out.