Address: | 1987 Old Middlefield Way, Mountain View, CA 94043, USA |
Phone: | +1 650-933-4893 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Jonathan Lum
Though very new to Mountain View, I found the place very easily as it is easy to find, parked, and went in as I had called and got a reservation in which they asked about my contact info. One thing to note is that though one dollar to start up for the first month, theres a twenty two dollar start up fee, plus fees that Im unsure about including mandatory insurance, and paying for a couple days to make up for the difference of days to put you into the next month. The total ended up being around fifty six dollars to start up on a 5x5or7 unit. After scheduling a reservation, I got a call from Umer to confirm and was greeted by him upon entering. He promptly locked up and set the away sign to show me the unit that Id be purchasing, gave me the key to it, showed me how the lock worked and the inside of it, then we went to the office for paper work. He was friendly and helpful throughout the whole process, taking the time to describe the different parts of the contract. He also gave me valuable information should I decide to check my stuff out before the discounted month runs out of his own consideration. The two times so far that Ive gone to the unit I saw a woman there but if you go on a Saturday, you may meet Umer and have a similar laid back, easy, and friendly experience.
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Widya Mulyasasmita
My experience at this Public Storage location has been very pleasant, thanks to excellent customer service from Umer, the location manager. The entire rental process was smooth sailing. Umer patiently went through the available units that would be best suited for my needs, was thorough with paperwork/logistics, and always welcomes customers back with utmost friendliness and professionalism. Moving and transferring your belongings into storage could be stressful, especially under time constraint. I was very pleasantly surprised to have such good experience and service at this Public Storage location.
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Seth Johnson
When you live in a smaller place, a storage unit is sometimes a must. And when you use a storage unit, you want it to be clean, convenient, and safe, both for your belongings and for you while you use it. This storage facility is all of the above; weve had a unit here for two years now, and have nothing but good things to say. Why am I writing a review of a storage unit? Theyre great and all, but there are others, arent there? Well, this one has a particularly great manager--Umer is friendly and helpful, and exactly the kind of person I want and trust to be watching over my things.
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Lauralyn Markle
Great experience here two years in a row. Umer, the manager, went out of his way to be helpful and friendly.The storage site is kept very clean. We used this site to store my daughters things during summer breaks from college. Since we had such a good experience the first year we returned to the same facility the second year even though it cost a little more the 2nd year. Umer even remembered us from the year before. The great staff, service and clean site was worth it. We will be back again next year.
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norma Peralta
Umer excelente persona me ayudo mucho xk ya habia ido a dos storage y no me ayudaron y llegue aki con el y me ayudo a encontrar un storage y cuando vengo aser mis pagos siempre es muy amable :-) :-) :-) gracias umer
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Andrew Ponec
I cant recommend Umer and his storage location more. I stored my stuff here for almost 4 years, and had a wonderful experience each and every time I went there. The location is clean, safe, and had lots of well-kept hand trolleys for conveniently moving stuff in and out. I always felt very secure knowing my stuff was being looked after by Umer, he was helpful and friendly. If I have to store anything in the Bay Area again, I will certainly be calling up Umer!
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Adam Mann
Umer has been absolutely amazing. He has always been helpful, courteous and professional. He is very knowledgeable and always takes time to see if I have any questions about the storage unit. I would highly recommend this Public Storage location to anyone looking to store their things. The location is always clean and very well lit and easily accessible to Highway 101 and Highway 85 if you need to get to Highway 280 like I do.
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Richard Gallegos
Humer the manager is an awesome resource. Hes helpful and pleasant to chat with. The whole process is quick and easy and with auto payments relatively painless. Thanks for a great experience. The place feels safe and secure. The gate hours are very accessible, and the units are clean. Im sure I would have kept my stuff here longer if I hadnt moved so far away.
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Zee Mtv
Fabulous service from Umer who helped me when I moved in, and later when I needed to switch to a bigger unit, the transition was super easy to do. I didnt go looking anywhere else. The place, is clean and well looked after, and the staff always incredibly helpful, quick and easy to work with. I would recommed this place to any of my friends in a heartbeat.
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Randy Paulasa
Location and safety is number one in this facility. And they have a wonderful staff to help you with your needs especially the store manager Umer, whos expert in his job especially when your not totally undecided what size of storage you like he will walk you on it. Very warm and friendly person lucky public storage for having Manager Umer.
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Erik Contreras
Been storing my stuff here for almost 5 years now and the property manager Umer and Jenny have been great help. The place is always clean. Now and then I needed a size bigger and they both out extra mile to help me with ny storage needs all the time. A great place to keep your stuff. Very nice and friendly people to work with. Excelente.
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Linda Barker
I had my "stuff" in storage at this location for 15 years. It was easy to access my unit when needed and with the security system I was confident my belongings were safe. Umer is the staff on site and he was very helpful and friendly when I met him to clear out my storage unit this July...thanks for the great service!
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Cornell Darden
Very friendly and helpful. I served here in the military on Moffat field for two years and use this storage twice and mr umer have provided very good services and was always very professional. I recommend this pleace to all military personal in the in Mountain View neighboring communities.
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Caitlin Hanson
Umer is fantastic! He was in the office waiting for me for our meeting to preview the unit. The unit was clean and everything I needed. He walked me through the paperwork and it only took 20 minutes or so. I would definitely come back to this public storage for any future storage needs.
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Rebecca Everett
My mother had to do a double move in a short time. Umer opened our account expeditiously and was very helpful with our many questions, in a pleasant as well as professional way. And kudos for a well-kept facility. No question, next time I need storage space I will head for Umers place!.
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Rao C
This Public Storage location is a very good location and is well-run. The manager, Umer, is a nice person who is always cheerful and ready to offer advice if you want it. He explained all our options and made useful recommendations. The location is very clean and well-kept.
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Somtida A Salim
This facility is excellent. It is clean, very well maintained. The environment is very pleasant and I feel safe there. Umer the manager is the best part. He is like the best neighbor you want to have around. He is very helpful, kind, and very hospitable. Thank you, Umer.