US Post Office

Address:	615 N Bush St, Santa Ana, CA 92702, USA
Phone:	+1 714-973-7721
Site:	usps.com
Rating:	1.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 1

Reviews 22

Antiques And

No one seems to care anymore. My mailman jams my mail into my mail box. He wouldnt have to jam it in there if he would simply mind the note and NOT deliver all the ads and circulars that are NOT addressed to me! I have taken great care to get my name and address OFF mailing lists. I do not want items clogging my mailbox. Simple, right? NO, Mr. Mailman has to deliver all the 3rd class mail, so he shoves it into any and all available mailboxes, even if it NOT addressed to you! I wish the 3rd class mail people would get a clue and stop producing it. Isnt everything on line these days? I like Grand Avenue location because they have a MACHINE to help you post and ship. Bush Streets excuse for not having a machine is the homeless. Really? PUT IN A MACHINE. The machine does not take breaks. The MACHINE thanks you for using the US Postal Service. The MACHINE will sell you a stamp so you dont have to wait in line. The MACHINE is fast and efficient. When I really need a person I inevitably have to wait in line behind people just wishing to buy ONE stamp. Why do people buy one stamp at a time? Get them at Ralphs, CVS or RiteAid, keep a supply at your home and stay out of the line at the post office.

Tom SailBeforeSunset

The people in the office are decent, but the carrier that handles our area is worthless. He seems to pretend he delivers items, then leaves a notice that he tried when we are at our business all day, every day. He was supposed to deliver a package on Saturday, but it was returned because he alleged that our business was closed. I spent the entire day at our office, left the outer door open wide, left the front door unlocked, just so it would be obvious that we were available. He also alleged that he left a notice, but he did not. The only way I knew there was supposedly an attempt is that I checked the tracking number.

Alfredo De La Cruz

Terrible! I have two packages missing. The mailman confirms he delivered my packages in my mail box but there isnt anything. He did not even leave a key inside. I call the post office and they cant do anything because it shows in their system it has been delivered. Is this mail guy really paying attention to what his doing? I think not!! Now I have to reach the security to view the cameras where I live and check for my missing packages

Alizae Godinez

WORST PLACE EVER! I TRACKED MY PACKAGES ONLINE AND WAS TOLD THEY WERE FORWARDING MY PACKAGES TO MY NEW ADDRESS BUT INSTEAD THEY SENT THEM BACK TO THE MAILER. 5 PACKAGES IN TOTAL. BEFORE GOING IN I HAD CALLED THE 1800 NUMBER TO LOCATE THEM AND WAS TOLD THEY WERE AT THAT LOCATION, WHEN I WENT TO PICK THEM UP THE RUDE LADY PRETENDED TO LOOK BECAUSE SHE WASNT EVEN IN THE BACK FOR MORE THAN A FEW SECONDS. WORST SERVICE EVER!!!

Youssef Sabah

I was on hold to talk with anyone is this branch office regarding my package. I was on hold over 30 minutes, and still no one picked up phone. The package was to arrive on July 25, I called no one anwèrs the phone. The tracking system is not able to even find the tracking number. What kind of customer service is this??

saul Murillo

If this was a real business they would be in chapter 11. I have ask thru their web site to have second delivery and they rather hold on to the material than to try to deliver it for second time. In other word to do their job. They do not answer their phone. We should just get rid of the USPS completely.

Alexandra Santos

They lost my package and they said it wasnt there problem , after I asked if they could look for it and call me back & they said will give you call back but didnt ask for my phone until I provided it to them

Celestina Melendres

THE CUSTOMER SERVICE THERE IS HORRIBLE. The pick the phone and they "can no hear you! call us back" and then they never pick the phone. I been spending hours to try resolve an issue for one our customer.

Jeanne Sevigny

25 min. In line one cashier..Downtown Santa Ana..what are they thinking. Never again..close this branch. No one even asked this 75 yr. Old if I needed help ..HORRIBLE.Service. No stars

Grimmsela

Terrible customer service rude people. And when you call they never pick up their phone. The only time someone answered it was the janitor!

Kateryna Brodskiy

I can not get my package delivered for 4 days. Got paperwork, signed and didnt get it from post office. Terrible, unprofessional service.

Kat Clegg

THE WORST! Some mail gets forwarded and some doesnt. They do not return your calls-EVER. The manager of this place should be demoted.

Uriel Rodriguez

Very terrible customer service from management to employee, not all employees but most of them. Wont be going there any time soon.

Alondra Bedolla

I called in and the customer service was amazing my questions were answer I believe her name is ivonne she makes a difference

Jeremy Hook

I have to go here 3 times a week for work! Always a pleasant experience.