United States Postal Service

Reviews 11

JE

Jesse [email protected]

This Post Office Is the biggest dump I have ever encountered, it seems most of these so called carriers cant even speak English let alone read the addresses on the package to be delivered, I dont even know how many of my packages have been delivered to some other addresses which defeats the purpose of the job "being able to read the correct address and execute a proper delivery" these carriers are either dyslexic or just a bunch of complete morons. Not to mention the rude and nasty Indian manager who seems to only make excuses for these bunch of idiot carriers and does nothing about improving the mail service. I have lived at the same address for over 50 years and our mail service has deteriorated over that time, we recieved better service when stamps were 5 cents which is more than I would give for the Kiely Postoffice/Manager or the bunch of morons working there. I only whish there were some other option for mail/package delivery by some other mail service, but we are held hostage by a system ( THE USPS) a system which by all accounts is broken and who stands to loose in this disfunctual relationship/service, THE CUSTOMER!!!!!!!! We have not had a regular carrier in years it seems to me that the address at which I live at is nothing more than an after thought to this looser Manager and his band of dumbbells. I have lost more money due to the low level service/lost packages, from this Postoffice than I care to think of. But once again it is the customer who ends up loosing in the end. I have lost 2 packages in a matter of 3 weeks not to mention all the ones which were lost in the past. Reports are taken, promises of improvement are made to no avail and basically nothing is done......I only wish there were some way of being heard and having this sad service improved, if at all possible?????? I dont like being patronized or being promised improvements which never seem to happen, I actually feel nobody at this Postoffice really cares because their service has gone down the tubes and their Indian Manager whom I cant even understand when he speaks on the phone could care less......Jesse Laurence Escobedo ......please disregard the one star rating because I cant even give this poor excuse of a Postoffice that!!!!!!

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VA

Valex Hemul

I have no idea why that post office earned 8 negative reviews. Perhaps, something changed. Not much good one can say about a post office, but that one does not deserve all negative feedbacks. In fact, that post office leaves better impression than many others. I wanted to renew my passport. It took 30 minutes from beginning to the end. That includes: finding office on Google, reading all those reviews, drive there (about 10 blocks), parking, obtaining application, filling the passport application (the longest part). Then wait in line, take photo, prepare envelope, pay for everything and get instructions. It can be considered as a very good time. I arrived at 11:00 am. Correct, parking is small. But if you consider it as extension of line in the office, you are waiting for parking spot for 1-2 minutes. It was a busy day. Three clerks were working at counter serving line of a dozen customers – that about how many parking spots are on parking lot. No noise, no rush, everybody is calm (including customers). I took application from a clerk without waiting in line – it did not caused any signs of inconvenience. While serving other customer, she explained me what I have to do. After I finished application, I spent in line much less than you can expect to stay in line of dozen people. After that all job was done with no rush with maximal speed.

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A

Anonymous User

Been here in the past to buy stamps and mail packages, simple in-and-out service as I recall, warrants 3 stars for an average experience that met expectations. Then I thought Id go here to apply for my first passport. I did all the prep work online, filling out forms and getting together what I need to bring; I only wanted to call to make an appointment as required. The phone was busy for an hour, and then I was put on hold while they checked their appointment book until my phone battery died. Go taxes.

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A

Anonymous User

Needed to get a USPS Money Order and ship it Priority Mail to a seller ASAP and this was the nearest PO so I went there - BIG MISTAKE! They were completely out of Priority Mail packaging (of all types), the line was out the door, only ONE service person on duty during lunch rush (!) who was rude, and when I asked about shipping a Priority Mail envelope they told me "Too bad, were out of them, tough luck!" and asked for the next customer! Parking was bad, too, this has got to be the worst PO in America!

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RA

Rajeevan Reddypogu

This place sucks. Never any good response. Stupid to have a half hour window to make appointments. Either the phones rings and nobody answers or it is like off the hook. So frustrated , its been 4 weeks just to get an appointment to renew a passport and couldnt get one. Its stupid that the state dept choose this place to be their passsport center. Wish I had a means to talk to somebody responsible there. Truely feel like we are dealing with a customer service of other country. Very bad example.

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SH

Shyam Bansal

I like the automated letter-weigh and stamp generator here; using that, you will not have to wait in line. The postal workers will ask you for lots of options like priority mailing, etc; I usually ask them for the cheapest first class mailing option, which can be much cheaper than other postal options like priority mailing etc. If you are cost conscious, make sure you do not go for the frills if you think the regular first class mail will do the job for you.

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GA

ganpal m

extremely rude service by the people who work here, they try to overcharge you by withholding information, they are extremely good at overcharging, I have been at several post offices this is the worst, close this post office and save taxpayer money, use the tax payer money to help people who are in need than just paying these employees who try to cheat customers who are paying them their salaries

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GI

Gigi Wu

This postal service lost a very important document of my husband. The online tracking said the document was delivered when it was not. Not only were they very unhelpful of the matter in person (the manager said she would call us to tell us about our status and never followed up), but they never answer their phone when we called to inquire about our document either.

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Anonymous User

It is the post office I will never go again. Terrible parking situation and the waiting cars back up to the main street Kiely blvd waiting. The clerk only knows how to tell people that you got to drive back to the Kiely Blvd in circle until there is parking space available. Need soluation but not stupid parking rules.

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TA

Tammy Ham

I have utilized the post office in this loaction for 2 years. They seemed to be short staffed. There is always a long line and not enough staff to help. BUT Excellent staff go employees excellent service. The manager in this store is always busy but very patient with efficient and smiling service.

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SA

Sasi Kumar

Poor service, placed a request to change my mail box key on oct-17-2015 its been almost a month still havent got any update. Upon calling them, all they got to say is, you will get a call once it is ready! I have electronic items stuck inside mail box & it might even go bad due to cold

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