Address: | 19630 Allendale Ave, Saratoga, CA 95070, USA |
Phone: | +1 408-867-1159 |
Site: | tools.usps.com |
Rating: | 1.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9:15AM–1PM Closed |
CO
Courtney D
ABSOLUTELY THE MOST RUDE PEOPLE! With the exception for Tony! I came in to purchase a po box and from the first mention of it everyone got weird! The lady said, well did you fill out an app" so I said where do I get one and she said "from us" Okay GREAT thats why Im here! Then I filled out the app and handed it back then she said, " well maam this part is for us to fill out not you!" I said here is the info I used you can verify its correct. She again said well we have to do it. Mind you the application says right above "applicant to fill out ID type and number" Last I checked I was the applicant. I asked her what the problem was and why she was being difficult with me then she snaps "Im going to go get a supervisor."OK GREAT! Supervisor never came out (heard him say, what am I supposed to do about it?")but Tony stepped into help! Snap, done! If this location wasnt all about convenience Id never come back!
KR
Kristin C.
Despite the negative reviews below Ive been going to this post office for 10+ years and have never had any issues. The employees do seem a bit overworked and understaffed but they have always been kind and friendly. They take their time to help me find the shipping option that best fits my needs and answer my questions. Sure, the post office doesnt match the service of some of the private companies but what can you expect from a government agency. If you are a customer, please make sure you have all your forms together BEFORE you reach the front of the line so you dont waste everyones time. It is a small post office and can get crowded with long lines during peak hours. Parking is quite easy, but be careful of people speeding through the parking lot to drop off their mail when you are backing out!
PA
patricia hendriks
I just walked out my front door to pick up the mail and could hardly get down the steps. The PO left 6 boxes on the doorstep. Three of them were fairly large ( 3 feet x 1 1/2 feet), but not too heavy. Whats more NONE of these were for me. Three belonged to my direct next door neighbor and the 3 large ones belong half way up the block to another neighbor. I called her and she picked them up. I have heard from other neighbors in the general area that my experience is not unusual. This is unacceptable. Were all trying to make sure our homes are targets for burglars and having unexpected parcels on the front porch is not helping. Please remind your agents to double and triple check the addresses before leaving the parcels.
MI
Michael B
Worst post office in one of the most expensive places to live Saratoga California . What a dissapointment ! Condescending grouchy and Arrogant staff. Manager Rudy is Awful and being investigated by District Manager. This post office needs serious changes or be shut down as it serves no purpose to anyone. Look at the other reviews if you dont believe me. UPDATE.Spoke with a woman named Rhonda who offered NO explanation as to why I did not have the same experience with a P.O .with a different location. Unfortunately she offered no resolution either.I was discriminated against from obtaining a PO BOX from this location. Avoid this facility.
JA
Janet Hill
Horrible!!! Two female employees at 9:00 am .... rude and surly. Emily was the most offensive employee. Everyone in line couldnt believe how rude she was!!! The other lady, older with chin length hair was also condescending and nasty. Thats why their jobs will soon be replaced by machines...... CIAO!!
GA
Gaurav Ambekar
I was told I can pick up my package from will call any time between 6:30- 9 and I got here at 7:45 and knocked and rang their door bell for 20 minutes to get no response from anybody even though you could hear them all working right behind the will call door. Thanks for wasting my time USPS!
JI
Jimmy Sutton
Frequently misdeliver packages and other mail...deliver our stuff to other addresses and stuff for other addresses to our house. Ive complained multiple times, but nothing improves. They also essentially never answer their phone.
JO
John
I have never experienced such incompetency as I have when attempting to deal with this post office. Rhonda, who deals with delivery issues is rude, unhelpful, and overall lacks the customer service skills vital to her job.
KA
Kavita Pant
They lie abt delivery and if you raise the issue they dismiss you and will not listen to you. They need a lesson in customer service.
JI
Jim Fish
Parking is easy. At times getting there is not. Employees are helpful. They do seem overworked.
RA
Ravi Shankar
Very slow response - staff varies from unhelpful to incompetent to indifferent
KI
Kieren Patel
They misdeliver packages and dont answer the phone.
GA
Gary Gordon
Lines always, and service could be more friendly
DE
dero zefect
Very poor services and nobody answer the phone.
MA
Marina Leitman
Bad attitude. Slow service. Long lines
RI
Rich Belgard
Nice people, efficient