Address: | 695 El Camino Real, Tustin, CA 92780, USA |
Phone: | +1 714-731-6969 |
Site: | galaxyautomotivetustin.com |
Rating: | 4.2 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed |
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Steve D
Went in for a smog check at 3:00 and they promised it would be ready before 4:00. At 4:00 they still havent taken the car in but they will start it "in just a minute." Again at 4:30, "Were almost ready and it will be done in 15 minutes once we get it back there." They close at 5:00. At 4:45, "Sorry, were not going to be able to get it done today." Thats ridiculous. All he had to say at 3:00 is it might not be able to be done today rather than promissing the car. Id have gone somewhere else and been done with it instead of having to take off work again on another day and go somewhere else. The worst part, they werent even apologetic about the inconenience and lost wages theyd caused me. Also, FYI, many unhappy people coming in while I sat there and waited for 2 hours. I should have walked way earlier, so I guess its partly my fault.
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Anonymous User
Today (June the 15, 2010) was my first encounter with this incredible and honest and real shop. All Mechanics are ASC-Certified They did a Smog Certificate for my Honda VP 2004. Friendly, calm and highly trained. No more Dealerships for my services. It is Galaxy from now on! Thank you so much!
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Michael Wallace
Adrian is by far the most professional and kind and honest person in the Car Mechanic Industry. He always tells you the truth and he never tries to cheat you out of anything. I wish him the best and try to refer everyone I can to him. A class act 100 percent all the wayyyyyyyyyyyyy
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Dee Martinez
I came in to get a diagnostic done on my car since the engine light came on. The staff was very friend and even gave me a discount. It took about 2 hrs to check my car so make sure you come with time incase youre in a rush
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Shannon Olson
Great! I just had my blazer fixed by these guys and they did a great job! I had to have my water pump replaced and a belt and thankfully it was all finished in one day.
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Barbara Mae
Came in to buy 2 quarts of oil, they put in 3 & charged me for it...glad they like to spend other peoples money without asking first
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Larry Williams
Bad first impression I have a warranty on brakes but you wont install them cause Im not buying them from u NO THANKS
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Daniel Thomassen
Galaxy is awesome. Caesar, Danny, and Adrian are always helpful. Saturdays are usually busier.
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Susan Scott
Ive been a customer more than 25 years. An honest mechanic is hard to come by, here they are!
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Anonymous User
Its so very difficult to find a good, honest, auto repair shop. This is it.
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Guy Cohen
Honest service, been sending my friends here to get their cars repaired too
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Sarah Kim
Worst customer service. I would never want to go there again!
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Dideolu Adeyemo
Very reliable and affordable you guys are really good
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Lisa Bir
Honest, reliable, affordable mechanics.