Address: | 2710 E Garvey Ave S, West Covina, CA 91791, USA |
Phone: | +1 626-593-0639 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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kristina flores
I am so pleased with the service at the Public Storage facility in West covina.I needed a larger storage. Instead of panicking I thought Ill call and check with the storage people. They deal with this situation all the time. Cassandra was so helpful and reassured me they would be able to help and nothing to worry about. Two hours later everything was settled . What a relief! It has been a very long time since I have done business with people that are trained so well. A situation that I thought would be so difficult was no big deal . Thank You Cassandra .
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Diane Harkison
Cynthia at Public Storage went out of her way to be helpful; she was efficient; she made excellent suggestions regarding supplies I would find helpful in the moving process; she was knowledgeable about the supplies offered by Public Storage, and showed me how I could save money by purchasing items that can be returned with the receipt if it turns out that I dont need them all. She was patient and showed me several units, until I found the one that would work best for me. Thank you, Cynthia!
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Dylan Ceniseroz
Cynthia was very helpful and contained much knowledge about the property and regulations. Her work ethic was amazing throughout the entire process of signing up. The signing up process only took less then 10 min. And that is quick compared to most places. I went from a 5x5 to a 10 x 5 because of her qualifying questions. Good thing she asked because I needed the extra space. Thanks Cynthia for all your help! 5 stars is a understatement, their should be 10 stars available :)
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Randy Ruppart
I was a customer for three years, and have nothing but good things to say. The staff, Daniel and Cynthia (after she joined) were consistently friendly and helpful, even going the extra mile, if needed, to meet my requests. They are great representatives for the company. The facilities are clean, well lit, and ventilated. Overall, its a great place, the customer orientation and service are very high, and I would definitely recommend it to others.
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Tina Shara
Yesterday when I was purchasing boxes I was helped by Cynthia. She showed me which boxes I needed to properly pack my dishes and china and how to pack them so that they would not break or get ruined. Her knowledge on this matter was very helpful and Iam grateful for the time she took to help me. She was a very nice young lady that went above and beyond to help me. . Thank You Cynthia for all your help.
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Nathan Gasaway
Rented a space here today with my friend and Cynthia.(the,girl who worked there) Was extremely,professional. She showed us the spaces we were interested in and the merchandise that we would need to protect our stuff. She knew the lease and was an all around a charming person. The property was clean and I will be recommending this place to family and friends. Thank you cynthia
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Leslie Fowler
i needed some shipping boxes and popped in here. the last time i had to ship something i bought cheap walmart boxes and they go crushed in transit, so i didnt want that to happen again. i had no idea where to start and the manager helped so much. boxes here seem thicker than the walmart ones. ill definitely be coming back here the next time i need to ship something.
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Heather Fry
Tabitha was the manager on site when i arrived and she was awesome. very personable, she explains everything in detail, with patience.. shell answer any questions you may have . she also showed me the unit before i decided to rent it out. we even talked casually like we knew eachother.. she was great. thank you for your service and attitude Tabitha!
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sophia ponce
absolutely helpful and worth every single penny. came in with a reservation for a storage and the relief manager Lizbeth was enthusiastic and very thorough in explaining how everything works at public storage. Its a hassle packing and putting away items, but we were very grateful to have such a caring and wonderful employee such as Lizbeth.
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Kathy Matthews
So far we have not have any problems with the business. The staff is very helpful with any questions. I like that is close and right off the freeway and the hours are nice and helpful when your a student, work and have a family you dont have time to run all over town and it is by restaurants. I would tell people to check it out
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Daniel Diaz
This public space storage facility is just what we needed to store our products safely and to help grow our business. The staff is very professional, courteous, and friendly. Bianca and Jessica were very helpful in helping us to transition to a new unit. They are both friendly so be sure to ask for them if you need help. :-)
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Bertha Bert
Had a great experience with the managers at this location both Tabitha and Damaris were very helpful. The most important part of their wonderful customer service experience was the patience they provided for me. This two wonderful young ladies have a great attitude. I look forward in seeing them again.
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Alberto Briones
My name is Alberto Briones I have this space for a few years already .. the experience is wonderful. Daniel at the front desk is always nice and helpful and respectful... he is always willing to help and answer your concerns.... I totally recommend this facility if you need a secure and clean place.
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Kelly carmichael
I am a first time storage renter and Chris, the man who works the front desk was super helpful and happy to show us around the facility. He provided a ton of information as well as demonstrated how to do everything. I feel really good about storing my items here. Thank you Chris!
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Alicia Steen
I have nothing but great things to say about this place. I have used their storage for my business as well as for my church and everyone has been very accommodating and professional. The manager Tabitha has always been very accommodating. I highly recommend this storage facility!
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Demetrius Merriweather
This was my first experience with getting a storage unit, I was pretty nervous about the idea, but Tabitha helped me and got me a unit that I was happy with. Tabitha made sure that I was a satisfied customer which is very rare these day. Thank you Tabitha!
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Daniel Penaloza
Lucky~ That is the best word i could use to describe using this particular store.(lucky i walked into this one) It is really kept and great customer service. From chit chatting to advice on the serious game of adult Tetris i was about to play.
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Rob Wilson
real cool, just stopped in cuz we needed some boxes, didnt no they had so much stuff. lookin at storage units 2 an this place was real clean, right off the 10 sups convinient and close 2 work. office is clean & chill no crowds.
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[email protected] Hermosillo37
Excellente lugar, muy limpio y la atencion es muy buena y la manager Tabitha es muy amable.
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Christina A
The facility is very clean. Cassandra was amazing. She was so polite and thorough with explanations of services, pricing, policies. She made sure all of my questions were answered. Perfect customer service skills.
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Cassandra Lomen
Cynthia was incredibly professional. Even though I was just shopping around for storages. She showed me the space I was interested in and gave me all the information I needed. I would definitely recommend.
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Anthony Tirona
I made my reservations online and it seamed pretty seamless. When I arrived I was greeted by Lizbeth, talk about the ultimate professional. She explained everything very detailed and I appreciated that.