Address: | 1101 N Azusa Ave, Covina, CA 91722, USA |
Phone: | +1 626-869-4568 |
Site: | usstoragecenters.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM |
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Brittany Terrazas
This is the first time Ive ever had to get a storage unit and it has been a great experience so far. Oscar was amazing! I didnt know what size unit I would need so he took me out and showed me what the sizes looked like. He thoroughly explained their policies and security, especially security when my boyfriend was with me. I like their standards. The place is clean and in a great location off the beaten path. Theyre very friendly when we stop by and, having been in a lot of different customer service jobs myself, their customer service is top notch. I like that they take certain electronic recyclables and that they have a good selection of boxes for purchase. Ive shopped around and their box prices are the best Ive seen. I highly recommend getting your storage unit with them. Ask Oscar for help and youll be pleased too.
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michael magtira
My fiancée and I just got our first storage space. I reserved a 5x5 online with ease. A few minutes later I received a call from Covina storage and I spoke with Oscar. He answered all my questions and he set me up for a viewing of the space. I set up the appointment for today and when we walked in Oscar was there and he greeted us with a big smile and was very helpful. He explained to us everything we need to know about renting a storage and he was very honest and upfront. My fiancé and I thought the 5x5 was too small, but he quickly showed us the next bigger space and we loved it. The place is very clean and all the staff are very friendly and courteous. I give them 5 stars for cleanliness, great costumer service and great price.
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Jonathon Vivian
I must say the service here is beyond excellent. Ive stored things in many different storage units all over Los Angeles and I have to say Covina Storages Customer Service is by far one of the best. I called looking for a secure cool temperature unit and Tony Najera set me up right. He spoke to me as if my belonging were his belongings and assured me that the units at his facility was top notch. With assurance like that how could I not set up account? When I arrived the next day, I was pleased with the Unit Tony set me up with. It was inside, kept cool and very roomy for a great price. I definitely recommend Covina Storage for all your storage needs. Thanks again Tony for that excellent service. -Jonathon
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Katarina Eriksson
I use to rent a unit many years ago, when I moved out of my folks in Covina, now over 20 years, Im back in Covina and had to move all my stuff into storage. This is the first place I thought of, they changed companies and I am very impressed with how clean, efficient and friendly they are. Tony is the greatest, he helped me choose the right size unit and is so friendly that I really look forward to briefly visiting with him when I need to go a get something out of my unit. If you need help with moving they have all of the boxes and moving set up you need. The only thing missing is a light in my unit or plug for a light. but the hallway is very well lit. Thank you Tony!
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Carlos Cedano
Need to start by saying GREAT CUSTOMER SERVICE!!! I did my search around the area and different cities for storage and Covina Self Storage (in Covina) came out to be my best option for many reasons; Location Hours Price Insurance Maintenance And many more.... Really good and convenient storage place. The guys here are always willing to help and I also have to mention that they have very affordable options of storage both size and prices. Special thanks for their help to Tony and Oscar for taking care from the first call and tour of the facilities all the way to set up my account and storage.
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shelley j. cruz
I was in a horrible mood, with problems , moving, packing , and it seemed like it was another one of those horrible days. But as soon as I parked Oscar greeted me right away and smiled. I followed him to the office he was so helpful, so positive and motivating. He was so quick and efficient I was just so amazed and relieved Im glad he was the one to help me. Oscar you are truly great he really did a great job and they should have more employees like you, so should the world! !! Thanks !!!
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Sucely Ortiz
Ive never got a storage unit before, but coming in to this particular storage was a GREAT idea. I walked out with a lot of helpful information & prices and I can honestly say this was the best storage specially because Oscar had one of the best customer service from the moment I walked in he was friendly and very informative. The property was very clean and made me feel very trustworthy, I would definitely be coming back and recommending all my friends and family. Oscar was very awesome !
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Gabriela Schenker
my family has used covina self storage since i can remember the staff are wonderful you cant find customer service as good as this and the facility was very clean management was always there if any questions needed further assistance i never had any problems and am very glad to be apart of the vast customer base of thier company i have and will refer family,friends of family, and friends thank you so much once again for safety and security of my belongings!!!!!! :] :] :D m/
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Gregory Felikian
What a great Storage Facility. I recently moved from a condo into an apartment and had about a room and a half that I had to put into storage because I was downsizing. The employee was very nice and informative when I called in and spoke to him over the phone and when I actually walked into the facility, he walked me around and showed me a couple of different sized options. The place is clean, well lit and easy to access once you find it.
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Paulina Cano
Im writing this a few days late, BUT let me tell you about Oscar. Great customer service. Friendly and informative. Although I didnt need a storage unit afterall, he did asure me that I was indeed getting a good deal and that my belongings would be safe stored in a clean facility. I had been shopping around and comparing prices on other storage units and definitely in the future I will come back here.
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Cisco Del Muro
I didnt know about this place until a friend told me. I been looking around since Im on a budget and found covina storage to have the better prices. Oscar was the one to help me and he was awesome and he even helped me save more money, best part about Oscar was he went straight to the point no sugar coating no surprises. Totally recommend it and ask for Oscar.
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greg fisher
Very good service, Oscar in particular, but the only bathroom ( at the front) is far away from most units. Adding one further back would be the one major improvement needed. Also, a water cooler in the office would make good impression on customers, as it gets very hot outside. The facility is kept clean of refuse and closely watched over by the employees.
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Linda Acosta
This is an awesome place to store your belongings, not only is the staff friendly and very helpful... They go above and beyond to let you know they strive to keep your stuff safe!! Tony, and Oscar are the friendliest and nices customer service people Ive dealt with!! I also recommended this place to my daughter who also has a storage unit here!!