M & M Auto Reconditioning, Inc.

Reviews 5

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Charles Folsom

My car was stolen, and was impounded in this god aweful, lawless, dirty, no-rule, rude ugly employee, hide behind the skirt of the police, will do anything to screw you, think they cannot be touched by anything, think they are gods behind a work counter and or behind the stirring wheel of a company vehicle, anything to get the most money out of you place. I asked how much it would be to get my car out. The person at the counter wrote up the max. Cash amount, after I showed him the paperwork saying it was stolen. He said oh. Then he wrote it up the way he was suppost to, (it is a lesser charge when your car is stolen.) He would have never re-wrote the ticket, until I pointed it out to him. I had a hundred dollar bill, he said his place of employment could not change a hundred dollar bill, smiled at me. The place was almost ready to close, I had to rush to the gas station to get change, and they excepted the hundred dollar bill, went back. A different person came and said did not know who I was, so had to go through that again. He told me to wait outside nexted to the locked fence. A type of horn was mounted close by, which was sounded several times while I was standing there. Then a person stood behind me for a few minutes, and was let in befor me. Then the horn kept sounding off, I looked up, and noticed a camera pointing down at me. I reached into my pocket, and pulled out a micro-recorder, and held it infront of the camera. A few seconds later the gate opened, a worker who would not say a word to me took me to my car. It was ram-sacked, and needed a jump. The worker threw jumper cables on the ground, connected the pos. And negative of one side to my car, while he left the other side pos. And negative touching on the ground. An angle must have been watching over me, to foil the plans of this uglyer than sin, dirty, stinky, oil staind, filth, bully, demon. I drove to the gate where the horn sounded off several times befor the gate opened. I exited, it was night time, seen somethings on the passenger seat. I sifted through it with my hand. Thank God, I found my I.D. I sifted some more and felt something moist and semi-soft, and said out loud, "WHAT THE FU**!!!" I was scared to sift with my hand anymore. I came to a lighted area, and seen a small perfectly peeled potatoe. WTF, what goes through peoples minds these days? I told co-workers about it, and someone said I have a curse on me. At first everyone laughed, then everyone scattered, not another word, and left me alone. Oh well, I was thinking of buying a Mr. Potatoe head toy, or a sack of potatoes, and putting it in my passennger seat while Im driving around town. Guess well see what happens. Also items were stolen from my car, and never returned which included a laptop, and external hard drive, and my car stereo was destroyed. Oh, and to the person who reviewed befor me, you can file a police report on that driver who "could have killed you" at the police station for "Road Rage". P.S. This place gets three, cause it was the worsed place I ever visited in my life. Someone should call enviormental protection agency on them!!! Only at your nieborhood "GHETTOE, GHETTOE, GHETTOE, FILTHY, MUATHA FU*KIN, BULL-SH** PLACE!!!" M & M Impounding & Towing 19900 E. Colfax Ave. Aurora, CO. :-* Have a nice day A-HOLES!!!

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Brad Yount

My car was stolen and once recovered towed here as they contract with the Aurora Police. These places know that they do not need to treat you with respect or offer any level of customer service as they hold all the cards. This place in particular is no exception. They managed to take an already stressful situation and make it a far worse experience. There was no level of customer service and the guy I paid was a complete a$$. You kind of expect to be jerked around and this place delivers with flying colors. If you find yourself on the unfortunate end of a car theft be sure to add this experience to the list of things you must endure as part of the recovery process. Expect a poor attitude and terrible experience... you wont be let down. I would never use this place for reconditioning, towing or anything else I didnt have to. I am doubtful that there is any higher level of customer service since its all under the same ownership. I hope the next guy who steals my car will do me a favor and leave the car in some city other than Aurora! Dont want to deal with these guys again if I can help it!

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Matias Capriz

I rate this company with ZERO STARS!!! My business truck was parked on public property and had been towed. When I got to the inpound lot I had my License, Title for the truck, and Insurance. Not only did they tell me a shady reason for my truck being towed, but they also told me that my company name did not appear when they looked it up so it was not Registered with the State. It was the end of the day 5:30pm and they said that because we did not have the right paperwork than we could not get our truck..... how is the Title, Drivers License, and Insurance not the right paperwork to pick up a vehicle that was towed to prove proof of ownership? And they said they could not google our companys name and find it yet somehow I was able to find it first try. This company is shady, full of deceit, corrupted, and only out to get your money. They did not give me my truck because they wanted to hold it longer to obtain maximum payment for time the truck was held. This company should not be trusted and I will be searching for legal action if at all possible against this company.

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brat henna

I was rear ended in my 09 audi and needed pretty much my whole rear end replaced. I worked with Matt and could not be happier! He is a perfectionist and car guy and it shows in the final product. He also touched up my car for free and gave me an awesome deal on tint while my car was there. They also painted and installed s-line side skirts and my CF front splitter for practically nothing. Dont confuse reviews of the impound lot next door - ive never met anyone stupid enough to get their car impounded and i sure wouldnt trust a review thats not even for the correct place. I couldnt recommend M&M more, although they are a little farther east than most places they are definitely worth the drive out.

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juan mendez

For the people who say we treat our costumers like criminals.... sounds absurd bc if you take the time to read the signs posted in our facility. When your car is stole and recovered, it is towed to our yard. As soon as it passes our gate and is off our tow truck its 177$ for the tow and city fee and storage. Which is 120$ for the tow 32$ for city fee and 25$ per day of storage..... if your car doesnt start we are happily to assist you with a simple jump start and yes we dont allow anyone to perform mechanic work on the property for safety reasons. Furthermore we dont force you to use our service to tow your car out of our impound if you have your own flat bed with a wench that is allowed....

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