Precision Autobody

Address:	92 S Havana St, Aurora, CO 80012, USA
Phone:	+1 303-366-4134
Site:	precisionautobody.us
Rating:	3.1

Location

Photos 9

Reviews 8

Brian Buell

My car got backed into mid-January, and after a battle with their insurance and the aftermarket parts they wanted to use, these guys told me that my insurance company does not endorse the use of aftermarket parts. Perfect. I ended up going through my own insurance instead. By this time it was February, and they took just over a week to do the work. Car came out of the shop beautiful as ever, and they were really good with communication all along. At one point during the repair process I thought I left something in the car. They checked for me, but didnt see it. I live nearby, so they took me through the shop to see if I could find it (and to see how the car was coming along). Very impressive operation theyve got! And it turned out what I was looking for wasnt in the car afterall. About 4 months after the repair, just last night, my car started leaking a lot of coolant. Left the car in the parking lot, maybe a mile and a half from the shop. The next morning, today, I stopped by the shop to tell them what was going on. After a few details (name, car) they remembered me, even bringing up a few details that prove they werent pretending. They said theyd have it towed in, and theyd probably get it in an hour. They got it towed, diagnosed, fixed, tested, and even washed. All in 4 HOURS while I was at work. When I picked it up, everything was covered by the warranty. Granted, this was a pretty simple repair, but they still treated my car like it was the only one there. Truly, if every car repair shop was like this, they would have the exact opposite reputation they do now. I dont want to have another car issue again, but if I end up in a similar situation, Im not going to bother looking around anywhere else. Update: Had another issue after the repair, this time a slow coolant leak from the radiator (which was done in the original repair). Youd think that Id be upset having to come in again. Not at all. What I thought would likely be a hose or clamp issue was the radiator itself. It was still fixed same day, under warranty, no problem, with apologies for the inconvenience. Oh, and they also gave me a rental car so I could get back to work.

Noelle Peterson

I went in for a quote. I was given a copy of the quote after them looking at the car for five minutes. I also asked get an email of the quote. They were the same. I asked them later if the quote included EVERYTHING including the rocker bar (I believe this is the name). When I filled out my paperwork at the beginning I requested a phone call after three days, I am the one that had to call to get any answers. I was then told that the car door sealed fine without the rocker bar being repaired so I said OK I dont want it fixed then. So when I picked up my car I was anticipating it being 1700 not 2100 since 2100 was the initial quote. I came home and looked at my estimate and couldnt find rocker bar on there. I feel as though I was taken advantage of because I am a woman. They were very nice until the end, I called on the day of pickup to see what time I could pick up my car and they were very rude. They seemed upset that I was calling, but I have two kids and limited people to take me there. I needed a time. They seemed very put off that someone would ask this question. I am not impressed with their service and they are NOT truthful. If you are a woman take someone with you or you will not get a fair deal and will not be told the entire truth.

Anonymous User

They had our car over a month. Called us 2 weeks out and told us itd be done on Friday (2 weeks away).Their follow up calls stopped after that. We called 3 days prior to when it was promised and they, again, told it would be done on the upcoming friday. Come friday we called at noon and asked. We were given some mumbo jumbo about mid afternoon. There was no call at mid-afternoon? 5:30 we called and got some snippy lady saying well have it for you on Monday. Pretty frickin lame. I guess since insurance paid most of the bill they feel no loyalty to the customer whos car it is. Be aware if your insurance company recommends this place. NOT HAPPY It is now Monday 2pm. I called them at 11am to find out if I might get my car today. They said they would call me back when the tech was done with lunch to let me know......Like I said, its 2pm and I still havent heard a word. No wonder our car isnt done, the techs have long lunches. STILL NOT HAPPY - UPDATE* Wow, I was so unhappy with their lack of communication, but my car looks a fabulous. Good job putting it back together!...just work on the communication with the customer a lil please

Cameron Fiorenza

I went in for an estimate and had Stewart work with me. The experience wasnt what I anticipated, as the outcome for the estimate was different than expected (seemed very high for the damage), however he did try to guide me in the right direction afterward. Their customer service was not my favorite, as phone etiquette is lacking (responses are abrasive and brash, no friendless heard in the voice) from whomever received the call, and the overall ambiance in person and over the phone wasnt warm nor welcoming for me. Possibly a bad first encounter, as others seem to enjoy the perennial attachment to this local establishment.

Captain America

Took our truck here to get hail damage fixed. The body work was good BUT they missed several things on our insurance company said to fix. THEN weeks later with all the rain I noticed a puddle on the floor of the drivers side. Come to find out the put the door striping in backwards- minor but costly mistakes. Lastly, the communication they have with their customers lacks in professionalism, absolutely no follow thru! Look your car over very closely before leaving the lot, you will be grateful you did!

Tommy May

I took my Lexus in to get some sand/rock damage fixed on most of the surface of the car and Precision did an excellent job. The areas that they worked on make the car look brand new and they also installed a clear bra for a reasonable price. They completed their work in the time estimate they initially gave me and made sure I was happy with their service. I definitely recommend going to Precision for auto body work.

Devib Fitch

They will rip you off. A bunch of CROOKS. Was quoted 250 for service and bill came out over 500!! The actual work they did was sloppy. My 5year old nephew can do better. It was something that should have taken 3 days and it ended up being over 3 weeks! I am going to call the news and report the fraudulent people. They are a sorry excuse for an establishment and whenever I would call the person over the phone was rude.

Tyler Fletcher

Claimed it could take up to 6 days to replace and hood "only 4 bolts" and a headlight and front number, they could easily get those painted and ready to put on my car before arriving so my car dont have to sit in a shop for 6 days, but "they dont do that" they would rather get money everyday for my car sitting in shop, giant scam if you ask me unless you got the money to pay someone for storage!