Quality 1st Plumbing and Heating

Address:	929 Telluride St, Aurora, CO 80011, USA
Phone:	+1 303-916-6226
Site:	plumbinghelptoday.com
Rating:	4.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 34

Reviews 8

Ilya Nudelman

I rarely write reviews unless someone was ridiculously exceptional or....(as in this case) people need to know about being scammed. I had Christopher M. come out to check two ac/heating systems in my new condo. His report read "both compressors are shot" and said there is no repairing them. He was gonna have another tech come out to give me an estimate for replacing each unit but said it would be about $10,000 total to replace them!! I got another company to come out for a 2nd opinion; long story short they said the only issue was the water value was turned off (its a fan coil system). They turned it back on....and its been working fine ever since...that was back in middle of June. I contacted a manager at Quality First (Ryan). He offered to have someone else come out to "make things right." I didnt want them touching anything else in my place. He offered me a $100 gift card basically to keep me quiet. Never got that gift card. He wrote me some bs about them only having a bunch of $5 gift cards currently and didnt think id want 20 gift cards. And he was waiting for new set of gift cards. That email from him was Aug 9th. Ill be reporting them to the BBB as well. Be careful...lots of shady HVAC companies out there trying to take advantage of people that dont know they theyre doing.

Seth Rosenman

I wish I could give SIX stars, or more. Quality First replaced my 83 year old sanitary sewer line this week and, from beginning to end (which was two days), the work was the best I could have asked for. The crew arrived when I was told they would be here and they then worked diligently, thoughtfully and professionally until the job was done. I had functioning plumbing by the end of the first day, and they then spent the rest of the next day backfilling the (enormous) trench they had dug. They also patched the concrete in my patio that they had to cut to get the new line in, and reinstalled the sod where they had dug. My backyard was left in a better condition then the way they found it. One guy even watered the replaced sod and then picked up every scrap of trash. I have been an architect for more than 35 years, and have been around construction projects both very small– like this one– and very large ones, too. Without a doubt, I can say, categorically, that Quality First is among the finest contractors that I have worked with. But wait! Theres more! The price for the work was lower than that of the chain outfits that just roll on, like a machine. They have my highest recommendation.

Mark South

An experience person and an Apprentice from Quality 1st Plumbing and Heating visited my home on 6/8/17. They were both very fair and honest. They successfully solved the problem of quieting my HVAC unit in my bedroom for $99. Part of the solution was tightening the harness on the motor which was loose. Previously on 5/16/17, a different contractor changed the position of the motor in the unit to make the oil valves more accessible, but failed to tighten the motor back down because it was loose. Although this previous contractor also oiled the motor and gave me a recommendation with an estimate, he charged me $100 for his services on 5/16/17. This same contractor offered no other options other than modernizing the entire unit by replacing the motor, coil, fan blade and valves with new ones for a total of $1575, or a brand new unit for $2,450. The guys from Quality 1st Plumbing and Heating deemed this unnecessary. After running the HVAC unit in my bedroom for over a month, I agree with the assessment Quality 1st Plumbing and Heating made, and I am very glad they came to my home.

Debbie Rogers

The day before I left town, I discovered my water heater leaking. I called Quality 1st Plumbing, found them on Dave Logans List, to see if they could send someone over that day & possibly replace it then. They sent someone that afternoon-Jacob Jones. He was very pleasant and informative. It was more involved than I thought it would be so the estimated cost was more and the time to do it was longer then I anticipated. Despite the hour he worked methodically to get the job done and took care not to make a huge mess. Jacob was great and checked it a few times before he left to make sure everything was done correctly. He was very conscientious. I would definitely recommend them. Im not sure how often this is said, but my new water heater looks very nice. Thanks Jacob.

Jim Minter

I just had the folks at Quality First Plumbing install a Hot & Cold water faucet in my garage. I cannot say enough about how great of experience this was for me. From the time they answered the phone until the project was complete, everything went EXACTLY as it should. I love the fact that they call when they are getting ready to head to your home and give you an ETA. The Plumber, Brian, was fantastic! He explained what he was doing, was professional, courteous, and very appreciative of us allowing him to work in our home. These folks "Simply Get Customer Service" and did a great job and a fair price, I would HIGHLY RECOMMEND Quality First Plumbing to anyone needing a reliable & professional plumber!

Patricia HIll

It was June 6, 2017 & my sink/garbage disposal had been gurgling for 2 days. There was a massive amount of backup collecting in both my sinks. I reported the problem through my management company (condo property) & was able to connect to Quality Plumbing. At about 9:45 p.m., Paul Slaughter showed up at my door, much faster than expected as he was already at a near-by property. He went straight to work & had the problem resolved in approx. in 1 1/2 hours. He worked very diligently until the water & garbage disposal were work properly. Afterwards, he removed all debris which had collected during his procedure. Thank you, Paul, for spending the extra time it took to resolve the problem.

Jamie G

In buying a new home and selling our old home over the last 2 years, we have dealt with NUMEROUS companies!! This is by far was the most professional and easy to work with of any of these companies! Christy was GREAT with scheduling and making sure to let us know when Jacob and James would be here. Our air conditioner went out and they were able to get us on their schedule quickly. James and Jacob not only arrived on time, but a little early. They were professional, knowledgeable, honest, and friendly! I will recommend this company to everyone I know! Finally, a company that knows how to treat their customers! Thank you so much! Jamie Gerard

Pat Avery

This is what I wrote to the 1st Quality boss: 1st Quality, please see that the boss gets this. I want to thank you for this service. The work as fast, thorough and a fair price. Not sure if the repairman told you but earlier in the week, some other firm quoted $2500 for the 5 toilet valves, $500 each. Then, $400 for each sink, 11 sinks- $4500. Needless to say, I went out for bids. Sure, valves, work, margins could vary by 20-40%, but 500%!! I have no problem is a company makes a fair margin for work I dont want to do, or cant do, but to be blatantly ripped off by another company. Thanks, Pat