AAA Platte Self Storage

4510 Edison Ave #100, Colorado Springs, CO 80915, USA

Address:	4510 Edison Ave #100, Colorado Springs, CO 80915, USA
Phone:	+1 719-572-0101
Site:	aaaplatte.com
Rating:	4.2
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 9AM–4PM

Location

Photos 92

Reviews 15

Aayah G

This is by far the best storage facility I have ever rented from. I came in I was skeptical at first. Im more accustomed to the chain storage facilities and dont often Venture the unknown. I am glad this time I did. This is the most amazing storage facility in the state of Colorado. Not only do they offer a vast amount of units they also have really well-priced offices available for rent. These offices have no triple net requirements comma, are clean and up-to-date, in are easy to get to. Kenny and his wife are just wonderful. They are very professional, honest, extremely easy to get along with people who want to make sure that you get the best. I love this place and if you rent from here you will too. They have 24 hour access great cameras that catch is almost all angles an on-site security 24 hours a day. Amazing! I rented storage and 2 offices for less than my office in Denver. And the grounds ate kept in immaculate condition. The owner did a great job by changing management.

Benjamin Murphy

I also had water damage in my unit and when I told the staff, they seemed like they could not care less. They have acknowledged the water leak issue and alerted customers to check their property but the staffs attitude was simply poor. On that note; Im not sure who previous posts were referring to when they stated "friendly staff" or anything of that nature because the lady in the office (I believe she is the owner - Michell Bainter?) was very rude and unfriendly during every interaction I had with her. The older gentleman in the office, who appears to also own the facility, was usually pleasant to deal with. Furthermore, do NOT use the insurance that they offer through Repwest Insurance. That company is nothing but a pain to deal with. Save yourself the issues, spend a few extra dollars and RENT ELSEWHERE.

Alexander Skorupski

My experience with this business has always been positive. I have deployed multiple times and went back to these guys because they know how to treat their customers right. The staff is very casual, but at the same time respectful. Their facility is almost spotless. I have yet to see any pests or other types of animals in or near the storage facility. Sure, there is a spider here and there, but the chances of you finding mice droppings, ants, or roaches are extremely slim. The facility is secure and is easy to access 24/7. Ive recommended this business to a friend and will continue to recommend them. If I deploy again in the near future, they will have my business.

Richard Morrill

Worse place ever! Our things got ruined by rust LEAKING from the ceiling!! And MICE damage!! There was mouse poop everywhere and all over our things! Youd think for a temperature controlled storage unit you wouldnt have so many problems especially for the price you pay! Then when we addressed the issue they said to contact our insurance.. No apologizes no offers to help clean out the poop, nothing! Dont go here! And if you do make sure you have the best insurance possible to get all your things replaced... And we did have insurance on our unit but they didnt cover rodents.. So make sure thats in there too. And no nothing was done to assist.

Emmett Tischmak

Super nice and helpful staff. The facility is very clean and seems very secure. The customer service and facilities set this storage facility above the rest I have seen. The only thing that I would like changed is the required 30 day notice policy for when you are leaving. It would be much more customer friendly to have perhaps a 1 or 2 week notice for when you decide to leave the storage facility. It would also be nice if they would then be willing to pro-rate the customers rent for the last month if he/she doesnt stay in the unit for the entire month.

Regina Taylor

Our experience was Wonderful....as our son deployed to serve his country we needed to find a place to store his vehicle...their service was superb and the communication long distance was excellent they kept me informed each time I inquired about the vehicle. So glad I chose AAA Platte storage very professional and considerate of our needs when we needed it the most their storage options were perfect and very affordable. I am glad we chose them very efficient & accommodating upon my son return to the states...Very pleased

Mike Stark

The manager Rick is awesome! My dad showed me this place. Ive never rented a space anywhere else and I honestly never would. My whole family and I have came here for years and years. I recommend this facility to everyone! It is a little more than other places but it is by far worth it! Its a huge facility with reasonable prices, easy access, very clean, and my belongings are truly secure. I love it here, this place is the best:) Thanks; AAA PLATTE SELF STORAGE

Emily Moser

WORSE PLACE EVER!! The ceiling leaked rust onto all my furniture! Mice got into the unit and ate threw my cushions and left feces all over the place and on my daughters things that werent able to be boxed up! you would think that with a temperature controlled storage unit you wouldnt have to worry as much about those things! WORSE OF ALL THEY ARE DOING NOTHING TO HELP!!! NO APOLOGIES NOTHING!!! Do not go here!! Terrible service, Terrible business!!

Anonymous User

i run my home inprovement business out of there building. with the 24/7 access to my tools and my office really means alot to me. I want to thank michelle and micheal for the smooth process in walking me though my office and showing me around. i can see that they are proud of thier facailty and it shows. i will be here for along time to come.

Joshua Osborne

Ive always had great experiences at AAA Platte. It rare that you find a storage with both awesome rates and great service, but Ive always found it here. Michell and Michael are a class act and always treat folks that I send over there great, especially military customers. They have earned my highest recommendation!

Anonymous User

Our unit was almost broken into. Thankfully, our lock was strong enough to keep the thiefs out; although our lock was damaged. We also found a broken lock near our unit, so Im sure someone wasnt as lucky as we were. The office wasnt helpful with our complaints. I wouldnt recommend this place to anyone.

Ted Gabriel Williams

I have had my car stored there for longer than two sets of management, and i have to say, the service has always been exceptional. I had a unit there for almost 2 years before putting the car in storage. Always clean facility, and good people! Thanks for always helping me out over the years AAA!

Cherry C.

They had my car towed even though I was parked in my assigned spot. Had to cancel my sons dentist appointment and find someone to pick up my older son from school because of their incompetence. My whole day was ruined because of this. And I didnt receive a sincere apology until 3months later.

Don Gardner

The facility itself is as safe as it can be. I recommend it in that regard, which is most important. However, since January 2015 my monthly rent for a motorhome has increased from $90 to $116 per month (+28.8%). Plan on regular and inexplicable rent increases.

Kara Edmonds

Holly at the desk is just wonderful! I feel behind on my payment due to getting arrested and she made sure she gave me every possible chance to get my things without loosing them. Besides her great service its very secure and always clean! Thanks again Holly!